vax.com.au
8
FAQ’s
Problem
Solution
Why will the handheld not run?
The battery may not be charged. To charge the battery, the power switch must be in the ‘OFF’
position. The red light shows the unit is charging. The initial charge should be for 16 hrs.
For further assistance, please call us on: AU: 1300 361 505 or NZ: 0800 800 900
Why won’t the handheld pick up?
The nozzle or crevice tool may be blocked, remove the obstruction.
The filter may be clogged or dirty, clean the filter. Refer to Maintenance Section.
The battery charge is getting weak, let the battery run until is slows and recharge.
The dirt container is full, empty the container.
For further assistance, please call us on: AU: 1300 361 505 or NZ: 0800 800 900
Why won’t the battery recharge?
Check the vacuum is switched off.
The charger may not be inserted correctly.
Check the mains power is switched on.
The electrical outlet may not be working, check the fuse or breaker and consult an electrician.
For further assistance, please call us on: AU: 1300 361 505 or NZ: 0800 800 900
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.