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12
8. Troubleshooting
WARNING:
To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: Vacuum cleaner won't run
Cause:
Not properly plugged into wall outlet.
Solution:
Plug unit in firmly.
Cause:
No electricity in wall outlet.
Solution:
Check fuse or circuit breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to the ‘on’ position.
Cause:
Motor thermostat has tripped.
Solution:
Switch off and unplug cleaner. Leave for
1 hour before switching the cleaner back on.
Cause:
Blown fuse or tripped circuit breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction
Cause:
Dirt container full or blocked.
Solution:
Empty dirt container.
Cause:
Wrong pile height setting.
Solution:
Adjust carpet height setting.
Cause:
Clogged nozzle.
Solution:
Remove obstruction.
Cause:
Clogged dirt inlet.
Solution:
Remove power head cover and remove
obstruction.
Cause:
Clogged hose.
Solution:
Remove obstruction.
Cause:
Broken belt.
Solution:
Replace belt.
Cause:
Hose not fully inserted.
Solution:
Push hose in securely.
Cause:
Dirty filters or debris screen.
Solution:
Clean/change filters or debris screen.
PROBLEM: Accessories won’t pick up
Cause:
Accessories not attached correctly.
Solution:
Refer to pages 7-8 for fitting information.
PROBLEM: Cleaner picks up moveable rugs or pushes
too hard
Cause:
Wrong carpet height setting.
Solution:
Adjust carpet height setting. Refer to page 6.
PROBLEM: Brushbar does not turn
Cause:
Broken belt.
Solution:
Replacement belt.
Cause:
Belt installed incorrectly.
Solution:
Review belt fitting and brushbar cleaning
instructions on pages 9-10.
PROBLEM: Air flow restricted with attachment use
Cause:
Attachment use restricts air flow.
Solution:
Check attachment.
Cause:
New carpet debris clogging air path.
Solution:
Remove obstruction. See page 11.
!
troubleshooting
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