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PROBLEM: Dust escaping from the vacuum cleaner.

Cause: 

Dirt container full.

Solution: 

Empty dirt container.

Cause: 

Dirt container not installed correctly.

Solution:

Review dirt container replacement.

Cause:

Hose is not installed correctly.

Solution:

Review installation.

Cause:

Filter not installed completely.

Solution:

Remove, clean and replace filters.

10. UK Service & Help

Vax Care 0870 6061248

Monday-Friday

8.00am to 6.00pm.

Saturday-Sunday 9.00am to 5.00pm.

An answerphone is available outside of these hours. Any
queries or concerns about using the Vax, call the Vax
Careline. Calls are charged at the UK national rate.

Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.

www.vax.co.uk

9

Vax Careline 

0870 606 1248

troubleshooting / uk service & help

Vax VEC-01&02 User Guide.qxd  27/9/07  17:17  Page 9

Summary of Contents for Essentials VEC-01

Page 1: ...re using this cleaner Always fully extend the mains cable before use Retain for future reference Vax careline 0870 6061248 instruction manual Bagless cylinder Vax model number VEC 01 VEC 02 Vax VEC 01...

Page 2: ...ndle 4 On off button 5 Parking slot 6 Post motor cover 7 Wheel 8 Central HEPA filter 9 Quick release dirt container 10 Lid release button 11 Combination floor tool 12 Telescopic extension tube 13 Flex...

Page 3: ...ings blocked and do not restrict air flow Keep all openings free of dust lint hair or anything that may reduce airflow 11 Keep hair loose clothing fingers and all parts of the body away from openings...

Page 4: ...red mark On Off Button Insert the power plug into the electrical outlet Ensure the vacuum cleaner is switched off Press the on off button located on the top of the vacuum cleaner and press the button...

Page 5: ...the TurboTool on suede and leather surfaces 6 Dirt Container Filter Removal and Replacement NOTE Before emptying the dirt container and removing or replacing any filters the hose must be removed from...

Page 6: ...he dirt container as directed above Pull out the central filter as shown Fig 6 5 Gently tap the filter against the side of a rubbish bin to remove excess dirt Fig 6 6 The central filter can be rinsed...

Page 7: ...hock the power cord must be disconnected before performing maintenance or troubleshooting checks Turn the vacuum cleaner off and unplug from the electrical outlet The flexible hose can be disconnected...

Page 8: ...ush on off switch to on Cause Motor thermostat has tripped Solution Switch off and unplug the vacuum cleaner Leave for one 1 hour before switching the vacuum cleaner back on Cause Blown fuse tripped b...

Page 9: ...0 6061248 Monday Friday 8 00am to 6 00pm Saturday Sunday 9 00am to 5 00pm An answerphone is available outside of these hours Any queries or concerns about using the Vax call the Vax Careline Calls are...

Page 10: ...ant on model Capacity 1 8 litres approx Filters Central HEPA filter washable Pre motor filter washable Post motor filter washable Cord length 4 8m approx Weight 5 41kg Subject to technical change with...

Page 11: ...11 Vax Careline 0870 606 1248 This page has been left intentionally blank Vax VEC 01 02 User Guide qxd 27 9 07 17 17 Page 11...

Page 12: ...95 EC Low Voltage Directive EMC 2004 108 EC Electromagnetic Compatibility Directive Waste electrical products should not be disposed of with household waste Please recycle where facilities exist Check...

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