
www.vax.co.uk
6
troubleshooting / uk service & help
6. Troubleshooting
WARNING: To reduce risk of personal injury,
unplug carpet washer before servicing.
PROBLEM: The cleaner won't run
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
On/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner/accessories won’t pick up
Cause:
Accessories not attached correctly.
Solution:
Refer to page 6 for fitting information.
Cause:
The hose is clogged.
Solution:
Remove the hose and tools. Remove the
obstruction.
7. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 8.00pm
Saturday-Sunday
9.00am to 5.00pm
Any queries or concerns about using the Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are
over 400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
!