6
7
What to do if it goes wrong…
Why does my air purifier have no power?
• The plug may not be fully pushed into the electrical socket.
• Check the fuse in the plug if this needs replacing, always replace with a 5amp fuse.
• The front cover may not be secure, check the front cover is securely fitted. Go to ‘Taking care of your machine’
• The filter may not be fitted correctly, check the filter. Go to ‘Taking Care of your machine’.
• Timer may have finished, re-set the timer.
My fan isn’t turning?
• Fan speed is set to L = Low (Silence Technology
®
), indicator light will illuminate, change fan speed to desired setting.
Why is my air purifier making an excessive noise?
• The air grills may be blocked. Make sure the air grills are free from any obstruction.
• The filter may need replacing. Go to ‘Taking Care of your machine’.
It's quick and easy to register for your FREE 2 year guarantee
Online at: vax.co.uk/guarantees
Please retain your original receipt for proof of purchase.
We're here if you need us
Online vax.co.uk/support
Call: (UK) 0844 412 8455 (ROI) 1-800 928 308
Monday-Friday 8.30am to 6.30pm, Saturday 9.00am to 5.00pm*
Alternatively, you can write to us at:
Vax Ltd., Kingswood Road, Hampton Lovett, Droitwich, WR9 0QH, UK
Getting in touch…
*Calls are charged at the UK local rate. Please make a note of the serial number and model number of the air purifier before calling.