Customer Support
If you have a problem with your Vaultek
®
LifePod
®
that is not answered in the troubleshooting section
of this manual, we encourage you to visit www.vaulteksafe.com/support/ or email our support team at
15 Vaultek
®
FCC
NOTE: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Warranty (Terms and Conditions)
VAULTEK
®
IS COMMITTED TO PROVIDING PRODUCTS OF
HIGH QUALITY AND VALUE AND MAKES EVERY EFFORT TO
ENSURE ITS PRODUCTS ARE FREE OF DEFECTS.
Vaultek
®
guarantees your LifePod
®
will be free of defects
in materials or workmanship for a period of one year from
the date of original purchase from an authorized dealer
and two years with product registration.
The warranty is only valid for the original purchaser and
not transferable. This warranty is only valid for products
purchased and operated in the U.S. This warranty does not
cover abuse, misuse, use in any manner for which is not
designed, neglected, modification, damage inadvertently
caused by the user, accidents and/or tampering.
If service is needed Vaultek
®
will, at its option, exchange or
repair without charge for parts or labor. Upon authorization
of warranty service, customers are responsible for securely
packaging product.
Additionally, customers are responsible for costs of
shipping to and from Vaultek
®
service center.
If the claimed defect cannot be identified or reproduced,
customers will be held responsible for the costs incurred.
Please have the following information available before you
begin a claim with Vaultek
®
:
- Purchaser’s name, mailing address, email address, and a
phone number.
- Copy of receipt or online order number (if purchased
directly from us or Amazon)
- Authorized Dealer Name (if applicable)
- Detailed description of the problem
NEITHER SELLER NOR MANUFACTURER SHALL BE
LIABLE FOR ANY INJURY, LOSS OR DAMAGE, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR THE
INABILITY TO USE THE VAULTEK
®
LIFEPOD
®
.
