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VT064 DiamondVue User Guide                                                                                                                                                    150-025 

12 

             Trouble 

 

Troubleshooting Tip 

 

No Picture

 

⇒ 

The signal cable should be properly connected to the  

      display card and computer. 

⇒ 

Try disconnecting the video cable from the display and        
connecting to a CRT display if available to confirm the       
presence of proper video. 

⇒ 

Make sure power is connected to the proper  DC or AC 
source. 

⇒ 

Make sure the resolution mode is supported by the display and 
check settings of the display card. 

⇒ 

Confirm that the video cable is not defective.    

Image Persistence

 

Image persistence occurs when a ghost of an image remains on 
the screen after the monitor has been turned off. Unlike a CRT 
monitor, an LCD monitor’s image persistence is not permanent. 
To erase an image ghost, turn the monitor off for as long as the 
image was displayed. If the image was on for one hour and the 
ghost of the image remains, the display should be turned off for 
one hour to erase the image. To avoid this problem, use a screen 
saver. 

 

Picture Quality & Image Stability

 

⇒ 

Check for proper video cable for proper grounding and    
shielding. 

⇒ 

Check the signal source for proper signal. 

⇒ 

Check for proper adjustment of the Phase and Frequency   
controls. 

⇒ 

Check for proper recommended signal timing.

 

Green LED not lit

 

Check for proper power and power connections 

 

Green LED blinking

 

This indicates absence of video or proper video for this display

 

Display image is not properly 
sized

 

⇒ 

Adjust the Vertical and Horizontal size controls via the OSD. 
(Reference setup adjustments)

 

⇒ 

Ensure that a supported mode is selected on the display card 
or system being used. Consult the display card or system  
manual for proper video. 

 

No S-Video or NTSC operation  

⇒ 

Check for proper connections. 

⇒ 

Check the setup instructions for proper input selection. 

 

If these tips do not solve your problem, contact Vartech Systems Customer Service support. 

 

Troubleshooting  

 

TROUBLESHOOTING

TROUBLESHOOTING

 

 

Section 

Summary of Contents for VT064P

Page 1: ...Panel Series LCD Monitors Model Numbers VT064P VT064P SS VT064PHB VarTechSystems Inc Solutions for Demanding Applications Industrial CRT and Flat Panel Displays User s Guide Read these instructions completely before attempting to operate your new Color Display ...

Page 2: ...ion 5 Display Setup 3 Troubleshooting Tips 12 13 Display Features 3 2 1 Unpacking The Display 4 Section 6 2 2 Included Parts 4 Cleaning Maintenance 14 2 3 Connecting Your Display 4 2 4 Signal Connections 4 6 Section 7 Mechanical Drawings 15 Section 3 7 1 Panel Mount Procedure 15 Getting Started 7 6 4 Panel Mount Mechanical Drawing 16 3 1 Adjusting the Display 7 3 2 Adjustment Procedure 8 10 Sectio...

Page 3: ...h quality digital RGB that the LCD can display Recently the video card has taken on a new role It is the responsibility of this device to scale a particular video resolution to the native resolution of the LCD Simply consider that a computer is putting out a VGA 640x480 resolution signal yet the LCD that is connected is an XGA 1024x768 display The displayed picture would be in the center 1 3 of th...

Page 4: ...plug the display power supply from the wall before moving Do not expose the display to direct sunlight or heat Do not use this display near water Do not place any heavy objects on the power cords Damage may cause electrical shock Unplug the power supply from the wall or unit if one of the following conditions exists Power cord or plug is damaged or frayed Liquid is spilled into the display or the ...

Page 5: ...eries directly accepts an analog 5 wire RGB with separate H V The VT064 Series is set to VGA 640 x 480 The VT064 Series is available in Panel Mount or Chassis Mount industrial packages The VT064 Series is supplied with a Anti Reflective Screen unless equipped with an optional Touch System The VT064 Series has a 12V DC jack Vartech provides an optional 115 220VAC Brick supply 2 1 3 Section 2 DISPLA...

Page 6: ...perate as a normal computer display showing your windows or whatever video is being sent to the flat panel Note If for any reason the display goes blank and gives an out of Range or No Input Signal your computer or video source is putting out a signal that is out of range of the LCD s video board If this happens reboot the computer or video source and make sure you are inputting the correct signal...

Page 7: ...ta 13 Horizontal Sync 14 Vertical Sync 15 Data Clock SCL Composite Video Input Connector CVBS 1 0V p p S Video S VHS LUMA Signal Input 0 7V p p CHROMA Signal Input 0 7V p p You can use an HD 15 connector cable or a BNC adapter cable to connect the flat panel monitor to the host computer The HD 15 video cable supplied in the kit you use with this monitor is equipped with a conventional HD 15 connec...

Page 8: ...eo source BNC Adapter Cable This table describes the signal types you can use with the connectors 2 5 Signal Connections Cont 6 BNC Signal Type Description R G B HS CS VS Sync on Green Not Available Use the three video connectors Horizontal and vertical syncs are supplied on the green video line X X X Composite Sync Not available Use the three video connectors plus the horizontal sync composite sy...

Page 9: ...g will be stored in the unit s non volatile memory Select Menu Vartech Systems www vartechsystems com 3 1 7 Definition of OSD on screen display Adjustments There are four membrane buttons as shown above located on the rear of the unit They will activate the OSD and allow navigation to all adjustments if your unit requires adjustment OSD Layout Main Menu Sub Adjustment Automatic Adjust Geometry Col...

Page 10: ...to move to the next adjustment Horizontal Size Press Menu Press the Up button to the fourth icon which is Horizontal Size Hit Select and then press the Up Down button to achieve the desired size The desired value will be graphically illustrated along with a digital value When complete press Select and you are ready to move to the next adjustment Phase Press Menu Press the Up button to the fifth ic...

Page 11: ...along with a digital value When complete press Select and you are ready to move to the next adjustment Blue Press Menu Press the Up button to the eight icon which is Color Hit Select and then press the Up Down button to select Blue Hit Select again and adjust the blue value which is graphically illustrated along with a digital value When complete press Select and you are ready to move to the next ...

Page 12: ...t Select again and adjust the sharpness value which is graphically illustrated along with a digital value When complete press Select and you are ready to move to the next adjustment If you desire to adjust the OSD display off center to another location proceed to adjust the horizontal and vertical position as outlined OSD Horz Pos Press Menu Press the Up button to the ninth icon which is Advanced ...

Page 13: ...ve SAW capacitive and infrared IR Each touch technology has advantages and disadvantages based on different user applications All Vartech Systems displays configured with a touch screen are supplied with a CDROM which includes user manuals application software and drivers for various operating systems Insert the supplied CDROM into a CDROM drive and follow the installation instructions that will a...

Page 14: ...mage remains the display should be turned off for one hour to erase the image To avoid this problem use a screen saver Picture Quality Image Stability Check for proper video cable for proper grounding and shielding Check the signal source for proper signal Check for proper adjustment of the Phase and Frequency controls Check for proper recommended signal timing Green LED not lit Check for proper p...

Page 15: ...thin VESA standard Image is not stable Monitor has incorrect or bad sync signals Check for proper video cable installation Replace suspected faulty cable Check to ensure that video source is operating within the display s range Vertical shaded bars on Screen image Horizontal size not properly adjusted Adjust horizontal size settings Colors are missing Faulty video cable Missing from video source C...

Page 16: ...creen Abrasive and certain chemical cleaners can easily damage the surface Never use alcoholic or ammoniac cleaners to clean the polycarbonate shield or a touch screen Replacing a Line Cord To avoid shock and fire hazards the monitor s power cord should be replaced if the insulation becomes broken or if it develops a loose internal connection Other Maintenance Qualified service personnel should pe...

Page 17: ...e panel Extra lock nuts and washers are provided MOUNTING INSTRUCTIONS MOUNTING INSTRUCTIONS 7 1 Panel Mount Procedure 15 7 Section Mechanical Drawings Model Description Page s VT064P 6 4 DiamondVue Panel Mount Mechanical Drawing 16 Note Use 10 32 nuts for mounting 5 Tighten all mounting nuts evenly to a torque of 24 inch pounds ATTENTION Mounting nuts must be tightened to a torque of 24 inch poun...

Page 18: ...andard 300 Nits High Bright 700 Nits Response Time TR 30ms typical TF 50ms typical Back Lights Cold Cathode 50 000 Hrs Half Life Video Connector HD15 F RCA NTSC PAL 5 Pin Mini Din S Video Colors Supported 256K Video Input Analog 0 7v p p NTSC PAL Sync Separate H V Combined SOG Input Voltage 12VDC Power consumption 30 Watts Operating Temperature 0 to 50ºC Storage Temperature 20 to 60ºC Operating Hu...

Page 19: ...025 150 025 005 8 23 04 VARTECH SYSTEMS INC HEADQUARTERS 11529 Sun Belt Ct Baton Rouge Louisiana 70809 Toll Free 800 223 8050 International Phone 001 225 298 0300 Fax 225 297 2440 E mail sales vartechsystems com www vartechsystems com ...

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