Vari Lite VL3500 Spot Luminaire, Service Manual

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VARI
❋
LITE
®
- VL3500™ S
POT
L
UMINAIRE
S
ERVICE
M
ANUAL
2 0 2 . 9 6 7 8 . 0 0 1 8 A
Customer Service
Our Goal
At Vari-Lite, we are committed to providing you the highest quality in customer service. Our
comprehensive resources are available to help your business succeed and ensure you get the full
benefit of being a Vari-Lite customer. Whether your needs are telephone troubleshooting assistance,
product training or technical service, our full-time staff of experienced professionals are on-hand to
provide support.
How to Reach Us
For assistance in your area, call the dealer from which your product(s) was purchased.
or
Contact an Authorized Service Center.
or
Contact the Vari-Lite Customer Service Department, 9am - 6pm CST Monday through Friday, at the
following:
phone: 1-877-VARI-LITE (1-877-827-4548)
email: customerservice@genlyte.com
Additional Resources
For additional resources and documentation, please visit our website at: www.vari-lite.com and follow
the Support link.
Technical Bulletins and Notices
Technical bulletins concerning the latest changes to VARI
❋
LITE equipment are issued from the
Dallas, Texas USA office. They are documentation supplements that contain procedures for equipment
upgrades, retrofits, and repairs not found in the existing manuals. Operator technical bulletins are also
issued to document changes in control software. Technical bulletins are integrated into the appropriate
equipment manuals as those manuals are revised. Bulletins are categorized by assembly or
subassembly, and identified by a number such as S3K-001 (VL3000 Series Luminaires Technical
Bulletin number 1).
Technical notices are also issued from the Dallas, Texas USA office. They are non-procedural
documents that contain information regarding product support issues, current equipment problems,
software bugs, and documentation corrections. All technical notices begin with the prefix TN and are
numbered sequentially, such as TN-138 (Tech Notice number 138).