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UGT-PC341 

Page 11 

 

steps: 

1.

 

Check that all cables are correct and securely connected. 

2.

 

Make sure USB device’s power is turned on. 

3.

 

Make sure the devices are getting enough power they require. 

4.

 

Make sure there is no problem with the card installation. 
 

 

Computer failed to start after inserting the USB 3.0 PCI Express 
card. 

Turn off the computer, remove the USB 3.0 PCI Express Card, and try 
to restart the computer. If the computer starts successfully, it means 
that the card has not been inserted into the PCI Express slot correctly. 
Please clean golden figure by rubber firstly, then change another PCI 
Express slot. 

 

How to deal with there is a yellow exclamation point on 
controller? 

 

1.

 

Please shutdown your computer and move the card to 
another available slot then re-install USB 3.0 driver. 

2.

 

Please point on this device then right-click on the mouse. 

Summary of Contents for UGT-PC341

Page 1: ...USB 3 0 4 Port PCI Express Card User Manual Model UGT PC341 All brand names and trademarks are properties of their respective owners www vantecusa com...

Page 2: ...1 1 Product Introduction 3 1 2 Features 4 1 3 System Requirements 5 1 4 Package Contents 5 Chapter 2 Getting Started 5 2 1 Hardware Installation 5 2 2 Driver Installation 6 2 3 Hardware Verify 8 2 4 D...

Page 3: ...chnology This board is a 4 port Super Speed USB 3 0 PCI Express card It is compliant with the PCI Express Generation 2 specification for host PC system It works up to 5 Gbps for data transfer when con...

Page 4: ...USB 1 1 devices Supports the following speed data rates as follows Low speed 1 5Mbps Full speed 12Mbps High speed 480Mbps Super speed 5Gbps Compliant with Intel s eXtensible Host Controller Interface...

Page 5: ...Driver CD 1 x User Manual 1 x SATA to 4 pin Molex Power Converter Note Contents may vary depending on country market Chapter 2 Getting Started 2 1 Hardware Installation 1 Turn off the power to your c...

Page 6: ...eplace the computer cover and reconnect the power cord 2 2 Driver Installation 1 Insert the provided CD into your disk drive 2 At the Windows desktop click Start then Run 3 Type D UGT PC341 Setup exe...

Page 7: ...7 5 Select VIA XHCI Host Controller Driver and press Next Please review settings before install the driver and click Next to continue 6 Click Next to continue Click Finish to end of the driver instal...

Page 8: ...nstallation is complete your must restart your computer Note We do not provide USB 3 0 driver for Mac and Linux OSs 2 3 Hardware Verify 1 Click on the Device Manager tab in the Windows Control Panel S...

Page 9: ...rs item and you can read VIA USB 2 0 Hub VIA USB 3 0 Root Hub and VIA USB eXtensible Host Controller in the Device Manager 2 4 Driver Uninstall 1 Click on the Programs and Features tab in the Windows...

Page 10: ...ram page and double click VIA Platform Device Manager to process driver uninstallation procedure Chapter 3 Troubleshooting Tips If card and devices connected to the computer do not seem to be working...

Page 11: ...rn off the computer remove the USB 3 0 PCI Express Card and try to restart the computer If the computer starts successfully it means that the card has not been inserted into the PCI Express slot corre...

Page 12: ...nfigure itself and re assign resources Check your device manager again A message is displayed starting that not enough power can be given to the connected device Make sure to plug 4 pin power cable on...

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