V&D Electric Bikes Go-Bike M1, User Manual

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Warranty Terms and Conditions
(Applied to markets outside of mainland China)
Warranty Terms
The outlined warranty terms and conditions in this document apply to the general global market.
Terms and conditions that are in conflict with local laws and regulations will be superseded by
those regulations . In the absence of clear laws or regulations as it relates to these warranty terms
and conditions, then the following conditions will dictate your product's warranty:
All dealers and retailers must be authorized by our company to sell our products; otherwise, those
products sold will not be covered by this warranty. It is the
customer’s responsibility
to verify that
the local dealer or retailer is authorized by our company prior to purchase.
l.l T he frame is warrantied against manufacturer's defects for a period of three (3) years from date of
purchase.
1.2 Other parts are warrantied against manufacturer's defects for a period of one (1) year from date of
purchase, with the exception of easily damaged parts, such as tires.
l.3 The warranty period will be reset if the product(s) is replaced due to manufacturer's defect.
1.4 The authorized local dealer or retailer will have detailed warranty information as it may relate
to specific local laws and regulations. Please contact your authorized local dealer or retai l er,
V&D Electric Bikes for details by visiting www.VandDElectricBikes.com , emailing
VandDElectricBikes@gmail.com or by calling (877) 245-2494.
Non-warranty Terms
Subject to local laws and regulations, conditions exist that will exclude any warranty coverage.
These conditions include, but are not limited to the following:
2.1 Products purchased from a non-authorized dealer or retailer , or purchasing from any dealers or
retailers that are distributing the products outside their authorized market.
2.2 Damage to the product from misuse and / or neglect, or from not adhering to the instructions in
the User Manual.
2.3 Improper or invalid documentation, including but not limited to lack of warranty label, original
invoice, or discrepancies on the invoice.
2.4 The product is beyond warranty period.
2.5 Damages caused by exceeding the maximum weight load , attempting tricks or stunts such as
running into obstacles ( curbs, walls, etc.), or submerging the Go-Bike M1 into water, etc.
2.6 Damages caused from improper packing or mishandling during shipment for warranty service.
2.7 Damages or breakage not stemming from a manufacturer ' s defect.
Warranty Maintenance Process
3.1 Please contact your authorized local dealer or retailer to arrange for maintenance service.
3.2 Products beyond the warranty period will be eligible for fee-based repair. Please contact your
authorized local dealer or retai l er, V&D Electric Bikes for details by visiting
www.VandDElectricBikes.com , emailing VandDElectricBikes@gmail.com or by calling
(877) 245-2494.