www.vanco1.com
800.626.6445
10
TROUBLE-SHOOTING
SAFETY AND NOTICE
These splitters have been tested for conformance to safety regulations and requirements, and has been
certified for international use. However, like all electronic equipment, these splitters should be used with care.
Please read and follow the safety instructions to protect yourself from possible injury and to minimize the risk
of damage to the unit.
•
Follow all instructions and warnings marked on this unit
•
Do not attempt to service this unit yourself, except where explained in this manual
•
Provide proper ventilation and air circulation and do not use near water
•
Keep objects that might damage the device and assure that the placement of this unit is on a stable
surface
•
Use only the power adapter and power cords and connection cables designed for this unit
•
Do not use liquid or aerosol cleaners to clean this unit
•
Always unplug the power to the device before cleaning
Problems
Causes
Solutions
Color loss or no video signal
output in HDMI display
The connecting cables may
not be connected correctly or
it may be broken.
Check whether the cables are
connected correctly and in working
condition.
The display is not compatible
with the present output
resolution.
Make sure the resolution of the
display(s) is compatible with the
present resolution.
No HDMI signal output while
local HDMI input is in normal
working state
The connecting cables may
not be connected correctly or
it may be broken.
Check whether the cables are
connected correctly and in working
condition.
Splash screen in output
devices
Poor quality of the connecting
cable
Change for another cable of good
quality.
Static becomes stronger
when connecting the video
connectors
Bad grounding
Check the grounding and make
sure it is connected well.
