GW0221 User Manual
1/24
Table of Contents
1 WELCOME............................................................................................................................ 1
2 WHAT IS IN THE PACKAGE ................................................................................................... 2
3 PRODUCT OVERVIEW........................................................................................................... 2
3.1 Key Features............................................................................................................... 2
3.2 Hardware Specification................................................................................................ 2
4 INSTALLATIONS ..................................................................................................................... 3
4.1 Safety Compliances ..................................................................................................... 3
5 BASIC OPERATIONS ............................................................................................................. 4
5.1 Get Familiar with Voice Menu ....................................................................................... 4
5.2 Make Phone Calls........................................................................................................ 5
5.2.1 Calling Phone or Extension Numbers................................................................... 5
5.2.2 Direct IP-to-IP Calls ........................................................................................... 5
5.2.2.1 IP-to-IP Dialing Instructions ............................................................................ 6
5.2.3 Blind Transfer.................................................................................................... 6
5.2.4 Attended Transfer.............................................................................................. 7
5.3 CALL FEATURES.......................................................................................................... 8
5.4 Status Light Indicator.................................................................................................. 9
6 CONFIGURATION GUIDE ...................................................................................................... 9
6.1 Configuring GW0221 using Web Browser (Recommended) .......................................... 9
6.1.4 User Programming and Configuration ............................................................... 11
6.1.5 Passwords....................................................................................................... 12
6.1.6 Configuration Options and Explanations............................................................ 12
6.1.7 Saving the Configuration Changes .................................................................... 20
6.1.8 Rebooting the GW0221.................................................................................... 21
6.2 Configuring GW0221 via Voice Prompt ....................................................................... 21
6.2.1 DHCP Mode..................................................................................................... 21
6.2.2 STATIC IP Mode .............................................................................................. 21
6.3 Configuration through a Central Server......................................................................... 21
7 SOFTWARE UPGRADE......................................................................................................... 22
8 KNOWN LIMITATIONS WITH GW0221 Old PBX / Telephone Switch....................................... 22
9 WARRANTY .......................................................................................................................... 22
1 WELCOME
GW0221 is an all-in-one VoIP integrated access device that features superb audio quality, rich
functionalities, high level of integration, compactness and ultra-affordability. The GW0221 is fully
compatible with SIP industry standard and can interoperate with many other SIP compliant devices
and software on the market.
Special compatibility features include:
• Nortel MCS
• Standard SIP
• Broadsoft
• Howdy
