TROUBLESHOOTING
Issue 1:
Power bank is unable to charge your mobile device
Problem 1:
Power bank battery is flat
Solution:
Fully charge the power bank and resume charging your mobile device.
Issue 2:
Power bank drains off quickly
Problem:
Running multiple applications on your mobile device
Solution:
Turn off all running applications on the mobile device and leave it to charge till full.
Extra consumption of energy would be due to heat produced during the charging of your
mobile device.
Issue 3:
Unable to charge (power indicator is not flashing)
Problem 1:
The voltage of the power adapter is too low.
Solution:
Use 5V supply with at least 800mAR for charging.
Problem 2:
Faulty cable
Solution:
Check the cable to ensure that it is well connected or replace damaged cables.
3) Charging of iOS devices
Connect your power bank to your iOS device’s charging port, using the built-in charging cable
and 8-pin adaptor provided.
*IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
