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20

190

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2255 Dollarton Highway, 

North Vancouver, BC

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Canada

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V7H 3B1

If you have a problem with this unit, please contact your dealer or supplier immediately. Under no circumstances should you 

attempt to service the unit in any way by yourself. The warranties in paragraphs 1 and 2 are provided only to the initial user 

of this unit, are not transferable and are subject to the conditions and limitations in paragraphs 3, 4 and 5. Please review the 

conditions and limitations carefully and strictly follow their requirements.

1. Extended Warranty Coverage

For a period of up to ten (10) years, Miles Industries 

Ltd., (the “Company”) or its appointed distributor will at 

its option pay the initial owner for the repair of, or will 

exchange the following parts or components which are 

found to be defective in material or workmanship under 

normal conditions of use and service:

Maximum Warranty Period

10 years

Part or Component

Defect Covered

Exterior steel casing

Corrosion

9

Glass

Loss of structural integrity

9

Cast iron parts

Corrosion

9

Firebox and heat 

exchanger

Corrosion (but not 

discoloration) causing loss 

of structural integrity

9

2. Two-Year Parts Warranty

In addition, for two (2) years from the date of purchase, the 

Company, at its option, will repair or exchange all parts and 

components not listed above but that are found to have a 

bona 

ȴ

 de defect in material or workmanship under normal 

conditions of use.

3. Conditions and Limitations

a) The warranty registration card must be completed by

the initial owner and returned to the company within

90 days. Alternatively, the warranty registration form

may be 

ȴ

 lled out online at

www.valor

ȴ

 replaces.com

b) Installation and maintenance must be performed by

an authorized and trained dealer in accordance with

the Company’s installation instructions.

c) This warranty is void where installation of the unit

does not conform to all applicable codes including

national and local gas appliance installation codes and

building and 

ȴ

 re codes.

d) The owner must comply with all operating

instructions.

e) The Company is not responsible for the labor costs

to remove defective parts or re-install repaired or

replacement parts.

f) The initial owner of the unit will be responsible for

any shipping charges for replacement parts as well

as travel time incurred by the dealer to perform the

warranty work.

g) This warranty applies to non-commercial use and

service and is void if it is apparent that there is abuse,

misuse, alteration, improper installation, accident or

lack of maintenance to the unit.

h) The warranty does not cover damage to the unit

through:
i) Improper installation, operational or environmental

conditions.

ii) Inadequate ventilation in the area or competition

for air from other household equipment or

appliances.

iii) Chemicals, dampness, condensation, or sulphur

in the fuel supply lines which exceeds industry

standards.

i) This warranty does not cover glass, log breakage or

damage to the unit while in transit.

j) The Company does not allow anyone to extend, alter

or modify this warranty and assumes no responsibility

for direct, indirect or consequential damages caused

by the unit. State or provincial laws where the initial

user or user resides may provide speci

ȴ

 c rights

extending this warranty and, if so, the Company’s sole

obligation under this warranty is to provide labor and/

or materials in accordance with those laws.

4. Discharge of Liability

After two (2) years from the date of purchase, the Company 

may, at its option, fully discharge all obligations under this 

warranty by paying to the 

ȴ

 rst owner the wholesale price of, 

or replacing, any defective parts.

5. No Other Warranty

All obligations to repair this unit are de

ȴ

 ned in this warranty. 

Some states or provinces may speci

ȴ

 cally mandate 

additional obligations on the part of manufacturers, but in 

the absence of such speci

ȴ

 c legislation, there is no other 

warranty or obligation expressed or implied.

Valor

®

 Warranty

Summary of Contents for H5 1100MN

Page 1: ...r gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified i...

Page 2: ...rohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases unless a certified kit is used INS...

Page 3: ...______________________ Options ________________________________________ ________________________________________________ ________________________________________________ Please ask your installer for...

Page 4: ...h safe they may reach temperatures in excess of 200 F depending on elevation of the shelf Do not place anything on it Some materials or items although safe may dis color shrink warp crack or peel due...

Page 5: ...alified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water Intended use This appliance is designed and approved as...

Page 6: ...n they are in the same room as the appliance Toddlers young children and others may be sus ceptible to accidental contact burns A physical barrier is recommended if there are at risk individuals in th...

Page 7: ...flames will be at their normal height Valor automatic gas shut o For your safety Valor fireplaces are fitted with a flame supervision device which will shut o the gas supply if for any reason the pil...

Page 8: ...lled Your individual fireplace may appear differently depending on your installed options Barrier Screen Window Frame Window Frame Liner Panels Side Door Fireplace info card behind right door Fuel Bed...

Page 9: ...r fireplace OFF including pilot Press and hold button on remote or ON OFF button on wall switch If the flames or pilot are on they will go out and you will hear the valve motor wind down You will hear...

Page 10: ...fireplace will not turn on unexpectedly On gas valve turn dial from ON position to MAN position as shown Turning dial to MAN will ensures that main burner cannot come on The pilot will remain on if li...

Page 11: ...he fireplace is hot Let the fireplace cool first before touching it Caution Do not use a screwdriver or other metallic object to remove the batteries from the battery holder or the handset This could...

Page 12: ...cleaner Abrasive cleaners must not be used Be careful not to scratch the glass when cleaning See Cleaning your fireplace on page 13 Inspect the operation of the flame safety sys tem Pilot or Flame re...

Page 13: ...Window The window is held in place by 4 spring loaded latches on each side of the firebox 1 To remove the window locate the four latches around the window frame 2 For each of the four latches pull th...

Page 14: ...If broken glass panes may only be replaced as a complete window unit as supplied by the manufac turer If the barrier screen becomes damaged it must only be replaced with the same model and version ba...

Page 15: ...eplace Damage components Cause overheating resulting in dangerous conditions Damage caused by incorrect window installation is not covered by the Valor Warranty Reinstall and Check Window To reinstall...

Page 16: ...on the fireplace front after maintenance Hot Glass Warning Plate 5 If the Hot Glass Warning plate has been removed from the front lower corner of the window reinstall it by sliding it between the glas...

Page 17: ...l inspection Sooting Check your fireplace and outside terminal for any sooting Minor amounts of soot developing on logs is common but soot that builds up falls o and accumulates indicates the burner n...

Page 18: ...critically low not the batteries in your remote control handset but the batteries in the battery holder beside the wall switch See page 11 for instructions on how to replace the batteries Why do I he...

Page 19: ...vice technician Contact our dealer quoting the model and serial numbers if possible These numbers can be found on the fireplace information card attached to the fireplace see page 7 Why does my pilot...

Page 20: ...form to all applicable codes including national and local gas appliance installation codes and building and re codes d The owner must comply with all operating instructions e The Company is not respon...

Page 21: ...install repaired or replacement parts f The initial owner of the unit will be responsible for any shipping charges for replacement parts as well as travel time incurred by the dealer to perform the w...

Page 22: ...if included Program Mode Temperature Time Auxiliary Feature not used Countdown Timer Battery Status Eco Mode F or C To Turn On Fire One Button lighting default Two Button lighting simultaneously Pres...

Page 23: ...untdown Timer AM AM To deactivate functions 1 Install batteries All icons are displayed and ashing 2 While the icons are ashing press the relevant func tion button and hold for 10 seconds 3 The functi...

Page 24: ...r only works in Manual Thermostatic and Eco modes Maximum countdown time is 9 hours and 50 minutes Light Dimmer Operation On Press is displayed Light is on at preset level Off Press disappears Light t...

Page 25: ...WiFi the handset will display APP Manual Mode The on o status of the replace as well as ame height are manually controlled by the user PM ON OFF PM PM Thermostatic Mode On Press is displayed Preset t...

Page 26: ...To con rm press ON ON Off Time Setting PROGRAM 1 1 1 OFF are displayed ALL is displayed brie y Hour ashes 2 To select hour press or 3 To con rm press 1 OFF are displayed ALL displayed brie y Minutes...

Page 27: ...imum countdown time is 9 hours and 50 minutes CAUTION Do not use a screwdriver or other metallic object to remove the batteries from the battery holder or the handset This could cause a short circuit...

Page 28: ...no pilot ame No gas supply Air in pilot supply line No spark Reversed polarity in thermocouple wiring Incorrect pilot ori ce if valve has been converted from LPG to NG or vice versa F07 Low battery s...

Page 29: ...ss and hold large flame button to gradually increase flame height Press and hold small flame button to gradually decrease flame height The Wall Switch can be used to control your fireplace You can tur...

Page 30: ...30 Notes...

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