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CUSTOMER CARE
Thank you for choosing Valor
All Valor heaters are designed to meet the most stringent quality, performance and
safety requirements to provide our customers with many years of trouble free service.
This guide aims to improve your understanding and appreciation of your new Valor
heater, by providing simple and informative instructions to enable you to install it and to
ensure that you benefit from the excellent performance and features it has to offer.
If you require further assistance, the Valor Technical Helpline will be pleased to help.
Please telephone 08706 061065 (local rates apply in the United Kingdom)
FOR OTHER USEFUL TELEPHONE NUMBERS SEE THE BACK COVER
IMPORTANT SAFETY INSTRUCTIONS
Before continuing any further with the installation of this appliance please read the
following guide to manual handling
The lifting weight of this appliance is as below: -
Model
Weight (kG)
Alsace
8.26
Tudor
11.73
One person should be sufficient to lift the fire. If for any reason this weight is
considered too heavy then obtain assistance.
When lifting always keep your back straight. Bend your legs and not your back.
Avoid twisting at the waist. It is better to reposition your feet.
Avoid upper body/top heavy bending. Do not lean forward or sideways whilst
handling the fire.
Always grip with the palm of the hand. Do not use the tips of fingers for support.
Always keep the fire as close to the body as possible. This will minimise the
cantilever action.
Use gloves to provide additional grip.
Always use assistance if required.
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INSTALLER AND OWNER GUIDE