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MOUNTING 

Remove the side screws holding the mounting 
plate/rear panel to the enclosure. Mount the plate to 
the wall or a standard double-gang electrical box 
using appropriate hardware such as #8 pan head 
screws (not supplied).  After making the required 
connections, reattach the enclosure to the mounting 
plate, rear panel. 

 

NETWORK CONNECTION 

The VIP-D625 and VIP-D640 have one CAT-5  
RJ-45 network connector on the rear panel.  
See Figure 1.  Connect a CAT-5 patch cable from 
the VIP-D625 or VIP-D640 into an Ethernet switch.  
If a PoE switch is not available, a PoE mid-span 
injector may be used to supply power to the clocks.

  

 
 

 

TECHNICAL ASSISTANCE

 

When trouble is reported, verify power is being 
supplied to the unit and there are no broken 
connections. If a spare unit is available, substitute a 
spare unit for the suspected defective unit. 

 

Assistance in troubleshooting is available from the 
factory. Call (540) 563-2000 and press 1 for 
Technical Support or via email at 
[email protected] 

 

When requesting assistance, you should include all 
available information.  It is strongly suggested that 
you go to the web site and review the 
documentation at 

http://www.valcom.com

 

Valcom equipment is not field-repairable. Valcom, 
Inc. maintains service facilities in Roanoke, VA.  
Should repairs be necessary, attach a tag to the 
unit clearly stating your company name, address, 
phone number, contact person and the nature of 
the problem. Send the unit to: 

 

Valcom, Inc. 

Repair & Return Dept. 

5614 Hollins Road 

Roanoke, Va. 24019-5056

                   Figure 1. Connections (Back 
 
 
 
 
 
 
 
 
 
 

 

 

VALCOM LIMITED WARRANTY 

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service 
for a period of one year from the date of shipment.  The obligation under this warranty shall be limited to the replacement, repair or 
refund of any such defective device within the warranty period, provided that: 
 
1.     inspection by Valcom, Inc. indicates the validity of the claim; 
2.     the defect is not the result of damage, misuse or negligence after the original shipment; 
3      the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service 
        charge plus parts and labor  will be applied to units defaced or physically damaged); 
4.     freight charges for the return of products to Valcom are prepaid; 
5      all units ‘out of warranty’ are subject to a service charge.  The service charge will cover minor repairs (major repairs will 
        be subject to addition charges for parts and labor). 
 
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any 
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, 
operation or use of the product. 
 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier 
should be notified immediately.  Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point. 
                                                          

Headquarters 

Valcom, Inc. 

5614 Hollins Road 

Roanoke,Va 24019-5056 

Phone:  (540) 563-2000 

Fax:     (540) 362-9800 

RJ45

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