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947492
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under
conditions of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the
replacement, repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable
for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase,
operation, maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to
the purchase price of the specific Product covered by the warranty.
Disclaimer.
Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever
including, without limitation, any
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be
notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800
ALCOM
V
Status Indicator Lights
The VIP-821A has 3 status indication lights on
the front panel.
STATUS:
Flashes during normal operation and
solid during system startup.
Green LED:
(Link) Indicates Ethernet connection
when illuminated.
Yellow LED:
(Activity) Indicator flashes to
indicate network activity.
Front View
Setup
Information specific to your application will need
to be programmed into the VIP-821A using a
computer. The PC used for programming should
be connected to the same subnet as the VIP-
821A. Setup will be done using the IP Solutions
Setup Tool. Download the latest version of the
free IP Solutions Setup Tool from Valcom web
site at www.valcom.com/vipsetuptool.
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. If a spare unit is available,
substitute a spare unit for the suspected defective
unit.
Assistance in troubleshooting is available from
the factory. Call (540) 563-2000 and press 1 for
Technical Support or via email at
[email protected].
When requesting assistance, you should include
all available information. General information and
troubleshooting procedures are available on the
Valcom website at www.valcom.com
Valcom equipment is not field repairable.
Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary,
attach a tag to the unit clearly stating your
company name, address, phone number, contact
person and the nature of the problem. Send the
unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
