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 6  947476 

 

OPERATION 

Circuit Description

 

The V-9939C Microphone Adapter input is for 
both high impedance and balanced low 
impedance microphones.  It also has input for a 
push to talk contact closure.  When the closure is 
applied, a high gain pre-amplifier is turned on 
and the output relay is activated.  The unit will 
stay active until the contact closure is removed.   

 

TECHNICAL ASSISTANCE

 

When trouble is reported, verify that power is 
being supplied to the unit and there are no 
broken connections.  Check voltages for proper 
polarity on the cross connect block. 

 

Table 1 identifies symptoms of some possible 
problems with solutions.  If a spare unit is 
available, continue to troubleshoot by 

substituting the spare unit for the suspected 
defective unit. 
Assistance in troubleshooting is available from 
the factory.  When calling, you should have a 
VOM, a test set available and call from the job 
site.  Call (540) 563-2000 and press 1 for 
Technical Support or visit our website at 
http://www.valcom.com. 

 

The V-9939C is not field repairable.  

Valcom 

equipment contains no user serviceable 
parts inside. 

 Valcom, Inc. maintains service 

facilities in Roanoke, VA.  Should repairs be 
necessary, attach a tag to the unit clearly stating 
your company name, address, phone number 
and contact person and the nature of the 
problem.   
Send the unit to: 

 

Valcom, Inc. 

Repair and Return Dept. 

5614 Hollins Road 

Roanoke, VA  24019-5056 

 

 

TABLE 1 - TROUBLESHOOTING CHART 

 

 SYMPTOM

 

1.   No relay operation in V-9939C 

when microphone talk button is 
pressed. 

 
2.   Relay operation but no output. 
 
 
3.   Audio from V-9939C but not from 

V-1094A. 

 
 
4.   No output from V-2001A. 
 
 
5.   Output from V-9939C and 

V-1094A or V-2001A but not 
from speakers. 

 

 SOLUTION

 

Check for -24VDC at V-9939C across the PWR terminals.  Verify 
connection from microphone to terminals SW and GND OUT (refer to the 
Installation section). 
 
Verify connections from microphone to MC and HZ or LZ terminals.  Turn 
volume control up (clockwise). 
 
Verify Tip and Ring connections from V-9939C to V-1094A.  Verify proper 
voltage and polarity at -24VDC and GND terminals of V-1094A.  Turn up 
volume at V-1094A. 
 
Recheck all connections per Figure 4.  Make sure the V-2001A passes the 
power test in Figure 4, step 16. 
 
Verify proper voltage and polarity to speakers.  Verify audio connections to 
speakers.  Verify speakers are Valcom one-way amplified speaker 
assemblies. 

 
 

VALCOM LIMITED WARRANTY

 

Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of 
normal use and service for a period of one year from the date of shipment.  This Limited Warranty  obligation  shall be limited to the replacement, repair or 
refund of any such defective device within the warranty period, provided that: 
 
1.   inspection by Valcom, Inc. indicates the validity of the claim; 
2.   the defect is not the result of damage, misuse or negligence after the original shipment; 
3.   the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts 
      and labor will be applied to units defaced or physically damaged); 
4.   freight charges for the return of products to Valcom are prepaid; 
5.   all units 'out of warranty' are subject to a service charge.  The service charge will cover minor repairs (major repairs will be subject to 
      additional charges for parts and labor). 

This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any 
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation, 
maintenance, installation, removal  or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the 
specific Product covered by the warranty. 
 
Disclaimer.  

Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including, without 

limitation, any 

WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.  

 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier should be notified 
immediately.  Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point. 

Headquarters: 

Valcom, Inc. 

5614 Hollins Road   Roanoke, VA  24019-5056 

Phone:  (540) 563-2000   FAX:  (540) 362-9800

 

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