947498
3
TROUBLESHOOTING CHART
SYMPTOM
ACTION
No audio from
speaker
1.
Verify volume control is turned up (clockwise).
2.
Using a lineman's test set, check for proper audio level on Tip/A and
Ring/B leads and if necessary at the source.
Low volume from
speaker
1.
Verify volume control is turned up.
2.
Check voltage at the speaker when in use (-18 to -24VDC required).
3.
Using a lineman's test set, check for proper audio level on Tip/A and
Ring/B leads. It is possible some low level audio will be heard with only
one side of Tip/A and Ring/B connected.
Loud squeal
(feedback)
1.
Decrease volume of speaker (counterclockwise).
2.
Increase the distance between telephone and speaker.
3.
Install confidencer on the telephone in severe problem areas.
TECHNICAL ASSISTANCE
Assistance is available from the factory. Call
(540) 563-2000 and press 1 for Technical
Support or visit our website at
http://www.valcom.com.
Valcom equipment is not field repairable.
Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary,
attach a tag to the unit clearly stating company
name, address, phone number, contact person
and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions
of normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement,
repair or refund of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation,
maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price
of the specific Product covered by the warranty.
Disclaimer.
Except
for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including,
without limitation, any
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified
immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800
