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FIGURE 1 

NOTE:  

The speaker is no better than your ears.  If you 
cannot carry on a conversation at normal 
Voice levels over the required talkback distance, 
then the talkback page equipment will not function 
satisfactorily. 

 

Use common sense when mounting a talkback 
speaker.  The speaker should be as close as 
possible to the area where talkback is desired. 
It should not be mounted close to or pointed at, 
noise producing equipment such as fans, air 
conditioners, machinery or compressors. 

 

TECHNICAL ASSISTANCE

 

When trouble is reported, verify there are no 
broken connections.  Troubleshooting assistance 
is available from the factory.  Call (540) 563-2000 
and press 1 for Technical Support or visit our 
website at http://www.valcom.com. 
 
Valcom equipment is not field repairable.  Valcom, 
Inc. maintains service facilities in Roanoke, VA.  
Should repairs be necessary, attach a tag to the 
unit clearly stating company name, address, 
phone number, contact person and the nature of 
the problem.  Send the unit to:  

Valcom, Inc. 

Repair and Return Dept. 

5614 Hollins Road 

Roanoke, VA 24019-5056 

 

TROUBLESHOOTING CHART 

SYMPTOMS ACTIONS 

  No sound in page mode 

  Check tip and ring for audio at speaker. 

  Check tip and ring for audio at control unit. 

 

  Low sound in page mode 

  Check volume controls at page control. 

 

  Poor listening in talkback 

mode 

  Check talkback volume control at page control.  Set control 

where audio is clearly audible. 

 

VALCOM LIMITED WARRANTY 

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a period of 
one year from the date of shipment.  The obligation under this warranty shall be limited to the replacement, repair or refund of any such defective 
device within the warranty period, provided that: 
 
1. 

inspection by Valcom, Inc. indicates the validity of the claim; 

2. 

the defect is not the result of damage, misuse or negligence after the original shipment; 

3. 

the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts 
and labor will be applied to units defaced or physically damaged); 

4. 

freight charges for the return of products to Valcom are prepaid; 

5. 

all units ‘out of warranty’ are subject to a service charge.  The service charge will cover minor repairs (major repairs will be subject to 
additional charges for parts and labor). 

 

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any 
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation 
or use of the product.

 

 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier should be 
notified immediately.  Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point. 

Headquarters: 

Valcom, Inc. 

5614 Hollins Road 

Roanoke, VA 24019-5056 

Phone:  (540) 563-2000 

FAX:  (540) 362-9800

 

 

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