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Signal Connections

The VIP-802 has 3 signal connectors on the rear
panel.

  1 RCA jack for AUX audio input

  2 RJ-45 connectors for audio and relay

connections for each networked channel

AUX Input: 

Local audio input is via the rear panel

RCA jack.  Nominal input impedance is 600 Ohms.
Connect any compatible audio source using an
RCA patch cable.

VIP-802 Front Panel

VIP-802 Rear Panel

Networked Channels: 

Access to the networked

audio is via two rear panel RJ-45 connectors.
These connectors may be wired using standard
RJ-45 terminations.  Provided with the VIP-802 are
two 3 foot RJ-45 patch cables and two RJ-45
“Biscuit Block” style connectors.  You may easily
connect to the signals by plugging one end of a
patch cable to the VIP-802 and the other in to a
“Biscuit Block” connector.  Access to the signals is
via screw terminal under the block cover. Signals
are present on pairs of pins.

Pins

Wire Color

Signal

1,2

Blue & Orange

Audio Input

7,8

Brown & Grey

Audio Output

3,6

Black & Yellow

Contact Closure Input

4,5

Red & Green

N.O. Relay Closure Output

Status Indicator Lights

The VIP-802 has 3 status indication lights on the
front panel.

STATUS: 

Flashes then illuminates to indicate

power.

LINK:

 Indicates 100 Mbit Ethernet connection

when illuminated.  No activity indicates 10 Mbit
connection.

ACT:

 Indicator flashes to indicate network activity.

TECHNICAL ASSISTANCE

When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections.  Check voltages for proper polarity to
the one-way amplified speakers.  If a spare unit is
available, substitute a spare unit for the suspected
defective unit.

Assistance in troubleshooting is available from the
factory. Call (540) 563-2000 and press 1 for
Technical Support or via email at
[email protected].

When requesting assistance, you should include
all available information.  It is strongly suggested
that you go to the website and follow the trouble
resolution procedure at http://voip.valcom.com.

Valcom equipment is not field repairable.  Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the
unit clearly stating your company name, address,
phone number, contact person and the nature of
the problem. Send the unit to:

Valcom, Inc.

Repair & Return Dept.

5614 Hollins Road

Roanoke, Va. 24019-5056

VALCOM LIMITED WARRANTY

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service for a
period of one year from the date of shipment.  The obligation under this warranty shall be limited to the replacement, repair or refund of any
such defective device within the warranty period, provided that:

1. 

inspection by Valcom, Inc. indicates the validity of the claim;

2. 

the defect is not the result of damage, misuse or negligence after the original shipment;

3. 

the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge   plus
parts and labor will be  applied to units defaced or physically damaged);

4. 

freight charges for the return of products to Valcom are prepaid;

5. 

all units ‘out of warranty’ are subject to a service charge.  The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation or
use of the product.

This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the carrier should
be notified immediately.

  

Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.

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