19
EN
Useful information
C
Troubleshooting
You may try to solve the following simple problems by yourself. If them cannot be solved,
please contact the after-sales department.
Failed operation
• Check whether the appliance is connected to power
or whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial
circuits have tripped
Odor
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation of the
compressor
• Long operation of the refrigerator is normal in summer
when the ambient temperature is high
• It is not suggestible having too much food in the
appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit
• Check whether the refrigerator is connected to power
supply and whether the illuminating light is damaged
• Have the light replaced by a specialist
Doors cannot be properly
closed
• The door is stuck by food packages
• Too much food is placed
• The refrigerator is tilted
Loud noise
• Check whether the floor is level and whether the
refrigerator is placed stably
• Check whether accessories are placed at proper
locations
Door seal fails to be tight
• Remove foreign matters on the door seal
• Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel
for heating)
Water pan overflows
• There is too much food in the chamber or food stored
contains too much water,resulting in heavy defrosting
• The doors are not closed properly, resulting in
frosting due to entry of air and increased water due
to defrosting
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