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EN
Problem
Possible cause & Solution
Appliance is not working
correctly
• Check whether the power cord is plugged into the power
outlet properly.
• Check the fuse or circuit of your power supply, replace if
necessary.
• It is normal that the freezer is not operating during the
defrost cycle, or for a short time after the appliance is
switched on to protect the compressor.
Odours from the
compartments
• The interior may need to be cleaned.
• Some food, containers or wrapping cause odours.
Noise from the appliance
The sounds below are quite normal:
• Compressor running noises.
• Air movement noise from the small fan motor in the freezer
compartment or other compartments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and
may need you to check and take action:
• The cabinet is not level.
• The back of appliance touches the wall.
• Bottles or containers fallen or rolling.
The motor runs
continuously
It is normal to frequently hear the sound of the motor, it
will need to run more when in following circumstances:
• Temperature setting is set colder than necessary.
• Large quantity of warm food has recently been stored within
the appliance.
• The temperature outside the appliance is too high.
• Doors are kept open too long or too often.
• After you installing the appliance or it has been switched
off for a long time.
A layer of frost occurs in
the compartment
• Check that the air outlets are not blocked by food and
ensure food is placed within the appliance to allow sufficient
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to the “Cleaning and care” chapter.
Temperature inside is
too warm
• You may have left the doors open too long or too frequently;
or the doors are kept open by some obstacle; or the
appliance is located with insufficient clearance at the sides,
back and top.
Temperature inside is
too cold
• Increase the temperature by following the “controls panel”
chapter.
Cleaning and maintenance
C