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VADDIO RoboSHOT 12 HDBT, Complete Manual

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Index

A

admin login 27, 35

changing 35
default 27

anatomy of the camera 8-10
API 65-80, 82-83, 85-88

RS-232 (VISCA) 80, 82-83, 85-88
Telnet 66-79

auto focus 48, 69
auto iris 45, 71-72
auto white balance 45, 47, 71-72
automatic NTP updating 34

B

backing up a configuration 38
backlight compensation 45-46, 71-72
behavior on power-up 22, 42
bit rate, constant or variable (IP streaming set-

ting) 52

blue gain 45, 47, 71-72
browser compatibility 25

C

cable 9-10, 15, 90

connectors 9-10, 15
please check them (PLEASE) 15, 90
recommendations 15

camera control issues, troubleshooting 92
camera mount, installing 12
Camera page (web) 44-45
camera select 23-24
camera specifications 89
camera standby position 63
capabilities 2, 89
CCU scenes 42-44, 47, 64, 73

custom 43, 47, 73
recalling 73

CCU settings 46-47, 70-72
ceiling-mounted cameras 12
cheat sheet 23, 28, 46-47

color adjustment 47
lighting and image quality 46
Vaddio IR Remote Commander 23
web interface 28

chroma setting 45-47, 71-72

cleaning 94
Codec Control Mode setting 62
color codes for status light 22, 90
color settings 44-45, 47, 71-72
command history 78
command set, RS-232 (VISCA) 80, 82-83,

85-88

compatibility, browsers 25
conferencing 49
configuration, saving or restoring 38
connection example 16-17
connector identification 9-10
connector pin-out, RS-232 15
constant bit rate (IP streaming setting) 52
Controls page (web) 63
custom CCU scenes 47
custom home position, setting 42

D

damage, preventing 11, 15
default 25-27, 77, 93

admin password 27
IP address 25
settings, restoring 77, 93
user password 26

detail setting 45-46, 71-72
diagnostic logs 41
Diagnostics page (web) 41
DIP switch settings 60, 62

reading from web interface 60

directional controls 23-24, 64

E

Enable LED in Standby setting 62

F

factory defaults, restoring 77, 93
fault isolation 90-92
firmware update 39
firmware version 39, 78
focus 23-24, 48, 69

G

gain 45-47, 71

blue 45, 47
iris 46
red 45, 47

gamma setting 45-46
getting help 41

102

Summary of Contents for RoboSHOT 12 HDBT

Page 1: ...Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras Including RoboSHOT 12 HDBT RoboSHOT 30 HDBT RoboSHOT 12E HDBT and RoboSHOT 30E HDBT Document 411 0003 30 Rev E April 2019 ...

Page 2: ...ctions RoboSHOT 12E HDBT or RoboSHOT 30E HDBT 16 Basic Connections RoboSHOT 12 HDBT or RoboSHOT 30 HDBT 17 Basic Connections RoboSHOT HDBT with Camera Extension 18 Basic Connections RoboSHOT HDBT Basic Conference Setup 19 Basic Connections RoboSHOT HDBT Camera with Third Party Control and Power 20 Options for Power and Other Connections RoboSHOT 12 HDBT and RoboSHOT 30 HDBT 20 Installing the Camer...

Page 3: ...s 42 Renaming Presets and Custom CCU Scenes 43 Initial Lighting and Color Settings 44 Lighting Adjustments 45 Fine Tuning Image Quality and Color 45 Lighting and Image Quality Cheat Sheet 46 Color Adjustment Cheat Sheet 47 Saving Color and Lighting Settings 47 Adjusting the Focus 48 Configuring IP Streaming 49 About IP Streaming 49 Stopping the IP Stream 50 Setting up Streaming in Easy Mode 51 Set...

Page 4: ...cu scene 73 camera led 73 camera standby 74 streaming ip enable 74 streaming settings get 75 network settings get 75 network ping 76 system reboot 76 system factory reset 77 history 78 version 78 help 79 exit 79 RS 232 Serial Command Reference 80 Camera Movement Zoom and Focus Commands 80 Movement Zoom and Focus Inquiry Commands 82 Color and Light Management Commands 83 Shutter Speed Values CAM_Sh...

Page 5: ...ues 92 Restoring Factory Settings from the Web Interface 93 Restoring Factory Default Settings Via Hardware 93 Operation Storage and Care 94 Compliance and Conformity Statements 95 FCC Part 15 Compliance 95 ICES 003 Compliance 95 European Compliance 96 Warranty and Return Policy 97 Photo Credits 101 Index 102 v Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 6: ...MI System for Cisco Codecs North America 999 95750 400 black 999 95750 400W white n RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs Europe UK 999 95750 401 black 999 95750 401W white n RoboSHOT 12 OneLINK Bridge System for Cisco Codecs North America 999 9675 400 silver black n RoboSHOT 12 OneLINK Bridge System for Cisco Codecs Europe UK 999 9675 401 silver black n RoboSHOT 12E HDBT OneLINK ...

Page 7: ...ew the RTSP stream from the camera using any standards based media viewer n RoboSHOT 12 HDBT Exmor 1 2 8 type image sensor n RoboSHOT 30 HDBT Exmor R back lit 1 2 8 type high speed low noise image sensor n RoboSHOT 12E HDBT and RoboSHOT 30E HDBT Exmor R back lit 1 2 5 type high speed low noise image sensor n RoboSHOT 12 HDBT and RoboSHOT 12E HDBT 12x optical zoom perfect for small to medium rooms ...

Page 8: ...9W white n RoboSHOT 12E HDBT camera black or white n Thin Profile Wall Mount with mounting hardware black or white depending on camera color n Vaddio IR Remote Commander n PoE mid span power injector with AC cord set s n Quick start guide RoboSHOT 12 HDBT North America 999 9960 000 silver black RoboSHOT 12 HDBT Europe UK 999 9960 001 silver black RoboSHOT 12 HDBT Australia New Zealand 999 9960 009...

Page 9: ...pending on camera color n Vaddio IR Remote Commander n 12 VDC 3 0 A switching power supply with AC cord set s n Quick start guide RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs North America 999 95750 400 black 999 95750 400W white RoboSHOT 12E HDBT OneLINK HDMI System for Cisco Codecs Europe UK 999 95750 401 black 999 95750 401W white n RoboSHOT 12E HDBT camera black or white n Thin Profi...

Page 10: ...HDBT OneLINK Bridge System for Cisco Codecs North America 999 96750 400 black 999 96750 400W white RoboSHOT 12E HDBTOneLINK Bridge System for Cisco Codecs Europe UK 999 96750 401 black 999 96750 401W white n RoboSHOT 12E HDBT camera n Thin Profile Wall Mount with mounting hardware black or white depending on camera color n Vaddio IR Remote Commander n OneLINK Bridge interface n 48V power supply wi...

Page 11: ...HDMI System for Polycom Codecs Europe UK 999 95450 501 black 999 95450 501W white n RoboSHOT 12E HDBT camera n Thin Profile Wall Mount with mounting hardware black or white depending on camera color n Vaddio IR Remote Commander n OneLINK HDMI interface n 48V power supply with AC cord set s n 2 ft 0 6 m fan out cable for Polycom codec side n 3 position Phoenix style connector n EZCamera RS 232 Cont...

Page 12: ...2 Control Adapter n Application Note Using RoboSHOT Series Cameras with Polycom Codecs n Quick start guides RoboSHOT 12 OneLINK Bridge System for Polycom Codecs North America 999 9645 500 silver black RoboSHOT 12 OneLINK Bridge System for Polycom Codecs Europe UK 999 9645 501 silver black n RoboSHOT 12 HDBT camera n Thin Profile Wall Mount with mounting hardware black n Vaddio IR Remote Commander ...

Page 13: ...de 10x optical zoom in normal mode Recommended for small to medium sized conference rooms n RoboSHOT 12E HDBT 12x optical zoom recommended for small to medium sized conference rooms n RoboSHOT 30 HDBT and RoboSHOT 30E HDBT 30x optical zoom best suited to larger rooms IR Sensors Sensors in the front of the camera base receive signals from the remote Make sure there s nothing directly in front of th...

Page 14: ...t to the network via PoE injector or OneLINK device for power video streaming and control via the web interface or Telnet session n HDMI HDMI video output connector n HD Video Resolution Select Rotary switch to select the video output resolution See Video Resolution Setting Note A label on the bottom of the camera lists the rotary switch settings 9 Complete Manual for RoboSHOT HDBT High Performanc...

Page 15: ...r Connect to the network optionally via PoE injector or to a OneLINK device for streaming and for control via the web interface or Telnet session n HDMI HDMI video output connector n HD Video Resolution Select Rotary switch to select the video output resolution See Video Resolution Setting n Camera Settings DIP switches to set camera behaviors such as IR remote frequency baud rate and image flip S...

Page 16: ...rate this product if it has been dropped damaged or exposed to liquids If any of these things happen return it to Vaddio for safety and functional testing Caution If using a DC power supply with this product use the power supply included with it or recommended for use with it Always check the output voltage listed on the power supply label as power supplies for different products may look nearly i...

Page 17: ...era extension system with the camera attach the EZIM the smaller unit to the camera mount and route the camera cables through the opening before you install the mount You can install the camera wall mount to a 2 gang wall box or directly to the drywall n If you mount it to drywall use the wall anchors provided with the wall mount n If you mount it to a wall box use the cover plate screws supplied ...

Page 18: ...ace Set the desired video output resolution with the rotary switch before installing the camera Note that the video resolutions are mapped differently on the rotary switch for the newer Elite series cameras RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras 13 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 19: ...o control them independently Then use the Camera Select buttons at the top of the remote to select the camera you want to control n SW1 and SW2 up IR frequency 1 n SW1 down SW2 up IR frequency 2 n SW1 up SW2 down IR frequency 3 IR Leave switch 3 UP if the IR remote will be used Image Flip If mounting the camera upside down set switch 4 DOWN IMAGE FLIP ON Super Wide Mode RoboSHOT 12 HDBT only To us...

Page 20: ...aking cables do not use pass through RJ 45 connectors If they are crimped incorrectly they can damage the connectors on the product cause intermittent connections and degrade signal quality Physical damage to the connectors may void your warranty Intact will make reliable contact with cable connector Damaged Bent contact fingers will NOT make reliable contact with cable connector Use Cat 5e or bet...

Page 21: ... the network administrator to determine how to configure the equipment See Configuring the Camera with a Static IP Address for step by step instructions to configure a static IP address Basic Connections RoboSHOT 12E HDBT or RoboSHOT 30E HDBT This diagram shows a basic installation for a RoboSHOT 12E HDBT or RoboSHOT 30E HDBT The older RoboSHOT HDBT cameras can be connected in the same way using a...

Page 22: ...c Connections RoboSHOT 12 HDBT or RoboSHOT 30 HDBT This diagram shows a basic installation for a RoboSHOT 12 HDBT or RoboSHOT 30 HDBT camera 17 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 23: ... RoboSHOT 12 HDBT camera connected to a OneLINK HDMI interface to extend power video and control over a single cable The RoboSHOT 12E HDBT RoboSHOT 30 HDBT and RoboSHOT 30E HDBT can be connected in the same way 18 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 24: ...camera with a OneLINK Bridge interface in a basic conference room installation The RoboSHOT 12E HDBT RoboSHOT 30 HDBT and RoboSHOT 30E HDBT can be connected in the same way Note that the speakers must be connected to an amplifier 19 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 25: ...provided 12 VDC power supply Network and video output require separate connections Connect the camera to a OneLINK device A single Cat 5e or better cable to the OneLINK HDBaseT connector provides power control network and video connectivity Network video output and RS 232 control are connected at the OneLINK receiver Do not use the camera s 12 VDC power supply in this configuration Use a PoE power...

Page 26: ...ount 3 Level the mount and tighten the mounting screws 4 Connect the cables to the camera Caution If using local power rather than connecting to a OneLINK extension module or using PoE use the power supply shipped with the camera Using a different power supply may create an unsafe operating condition or damage the camera and will void the warranty Caution 5 Place the camera on the mount 6 Attach t...

Page 27: ...e camera receives a command from the remote n Red On air tally signal provided by external device via serial connection n Blinking red Video is muted UC color scheme only n Purple In standby mode or booting n Yellow Firmware update in progress Caution Do not remove power or reset the camera while the indicator is yellow showing a firmware update in progress Interrupting a firmware update can make ...

Page 28: ...ess and hold for 3 seconds Move the camera Arrow buttons and Home button dark red Move the camera to a preset position Position Preset buttons 1 through 6 bottom two rows Focus the camera Auto Focus button near arrow buttons Manual Focus buttons Near and Far below Zoom Speed buttons Control zoom speed Zoom Speed buttons light gray Slow T and W Fast T and W for telephoto zoom in and wide angle zoom...

Page 29: ...camera Pan Tilt Reset Not used Auto Focus Switch the camera to Auto Focus mode Zoom Speed Select Slow or Fast movements for telephoto and wide angle shots n T slow and T fast Telephoto zoom in n W slow and W fast Wide angle zoom out Manual Focus Switch the camera to Manual Focus mode Near adjustment Moves the focus nearer when in manual focus mode Far adjustment Moves the focus farther when in man...

Page 30: ... Data Screen button again to dismiss the information If the address is 169 254 1 1 the camera is using its default IP address This usually means one of these things n The network automatically assigns IP addresses but the camera is not connected to the network n The network does not automatically assign IP addresses and you need to configure the camera for the network See Configuring the Camera wi...

Page 31: ... default user password is password but this can be changed Check with the system administrator if the camera s web interface requires you to log in Only the Controls page is available with user level access Your camera s Controls page will look somewhat different 26 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 32: ... n System page View firmware version and switch settings reboot restore factory defaults and update firmware n Room Labels page Information to display on the web interface screens including the conference room name and phone number and the in house number for AV assistance n Help page Tech support contact information and a link to the product information library on the Vaddio website n Diagnostics...

Page 33: ... the rear panel DIP switches n IR1 IR2 IR3 Frequency Selection for controlling up to 3 cameras independently with the remote n IR on off for enabling disabling control via the remote n Image Flip for inverted camera installation n Baud rate for RS 232 serial communication n HDMI color space YCbCr or sRGB default is YCbCr System DIP switches tab Advanced camera settings n Super wide field of view n...

Page 34: ...t mask gateway Time zone and NTP server source for system time date Networking Information about the camera location Help desk phone number for end users Room Labels Vaddio Technical Support contact information Help Diagnostic logs Diagnostics 29 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 35: ... in the RoboSHOT series For Non DHCP Environments Configuring the Device with a Static IP Address for Initial Installation NETWORKING PAGE Caution Consult your IT department before editing network settings Errors in network configuration can make the camera inaccessible from the network Do not change DHCP Static addressing IP address subnet mask or gateway unless you are very familiar with the cha...

Page 36: ...connect the camera to the network 2 Connect the network port on the camera to the network port on a computer Depending on the computer you may need a crossover cable 3 On the computer open a browser and access the camera s web interface at http 169 254 1 1 4 Log in as admin The default password is password 5 Navigate to the Networking page 31 Complete Manual for RoboSHOT HDBT High Performance PTZ ...

Page 37: ...taffer then save your work The camera is now ready to be connected to the network Changing the Camera s Hostname NETWORKING PAGE If your network supports hostname resolution you may find it convenient to change the camera s hostname to something easy to remember such as camera center boardroom Work with your IT department to ensure that the new hostname conforms to the organization s naming conven...

Page 38: ...assigns IP addresses automatically the camera s IP address may change from time to time To keep this from happening set the IP address to Static Do not change the IP address subnet mask or gateway unless the network administrator instructs you to do so 33 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 39: ... make it easier to match logged events with other actions and external events 1 To make the time zone and NTP server editable enable Automatic NTP Updating 2 Select the desired time zone from the list 3 If desired specify the NTP server to use Otherwise use the default You may need to refresh the system time display 34 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 40: ...sable access via Telnet by default access via Telnet is enabled n Require HTTPS for web access by default HTTP is also permitted n Allow or deny device discovery allowed by default Note Consult your network security specialist before changing any of these settings Note For best security Vaddio strongly recommends changing the user and admin passwords from the default Using the default passwords le...

Page 41: ...anization s network security professional 1 Select Show Advanced Settings The advanced options open 2 To switch to a secure HTTPS connection select Switch to HTTPS Note Your browser may present messages warning you that your connection is not secure because the site s certificate is not valid This happens when HTTPS is used but no SSL certificate is installed 3 To require HTTPS connections clear t...

Page 42: ... Information to the Camera s Web Interface ROOM LABELS PAGE The information you enter on this page is displayed on every page of the web interface 37 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 43: ...gure the first camera 2 Export its configuration Export Data button The export downloads to your computer as a dat file The filename is the camera s hostname 3 Import the configuration to the other cameras Import Data button in each camera s web interface The web interface prompts you to browse to the dat file that will be imported Note If the camera is using an older firmware version it may be un...

Page 44: ...irmware and select it The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box It s dull but it could save you some time and aggravation 5 Select Continue A progress message box opens and the indicator light on the front of the camera turns yellow If the update process presents warnings or error messages read them carefully The camer...

Page 45: ...ng the Camera SYSTEM PAGE FIRMWARE TAB This can help if the camera stops responding as you expect In the System Utilities section select Reboot 40 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 46: ...acting Vaddio Technical Support on the Help page The model identifier and the link for support information vary depending on the camera model Accessing the Diagnostic Logs DIAGNOSTICS PAGE When you contact Vaddio technical support your support representative may ask you to download and email the log file available from the Diagnostics page 41 Complete Manual for RoboSHOT HDBT High Performance PTZ ...

Page 47: ... cameras all have very similar web interfaces Some of the screen shots in this manual may be from other models in the RoboSHOT series Setting the Custom Home Position and Other Preset Shots CAMERA PAGE The camera s default home position is 0 pan and 0 tilt you can set a different home position You can also define other presets for shots that you will want to use repeatedly Note Storing a preset ov...

Page 48: ...rs to move simultaneously from other presets to this position 6 Store the preset Note Tri Synchronous Motion works best for on air shots requiring significant movement It is not useful when moving the camera less than 10 or when the camera is not on the air Renaming Presets and Custom CCU Scenes You can rename presets and custom scenes The process is the same for both Right click the button for th...

Page 49: ...scent Hi Incandescent Lo Fluorescent Hi Fluorescent Lo and Outdoor The Auto setting allows the camera to determine the appropriate adjustments Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment Some adjustments to lighting and color may be necessary Note Color adjustments are not available when the Auto CCU scene is selected 44 Complete Manual for ...

Page 50: ...ht Compensation is only available on the RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras It is on the General tab of the System page Note Wide Dynamic Range is not available on RoboSHOT 30 HDBT cameras but it is available on the other RoboSHOT HDBT cameras The Lighting and Image Quality Cheat Sheet may be helpful Fine Tuning Image Quality and Color CAMERA PAGE Fine tune the color and lighting as n...

Page 51: ...is Gain Increase Chroma Decrease Gamma The subject is silhouetted against a bright background Enable Backlight Compensation Small sources of bright light point sources make it hard to see details in areas with less intense lighting Enable Point Light Compensation RoboSHOT 12E and 30E HDBT only Highlights and shadows look right but mid tones are too dark Increase Gamma Shadows are too dark Enable W...

Page 52: ...e for less green n adjust Blue Gain decrease for less blue increase for less yellow Too much red Not enough red Too much blue Not enough blue Balanced Saving Color and Lighting Settings CAMERA PAGE If you are adjusting for lighting conditions that are likely to recur you can save your adjustments as a custom scene 1 Adjust lighting image quality and color 2 When the scene looks the way you want it...

Page 53: ...e near and far buttons I know you already understand this but I m going to say it anyway The and buttons don t work when Auto Focus is selected For users who are not logged in as admin focus control is available via the IR Remote Commander 48 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 54: ...layer This is the camera s default protocol for IP streaming n RTMP streaming sends a stream to a content service provider such as YouTube No local preview is available To use RTMP streaming you must have an account with a streaming service To view the RTSP stream 1 Open a stream viewer such as VLC Media Player 2 Select Network stream or your viewer s equivalent option 3 Copy the streaming URL fro...

Page 55: ...ntirely Clear the Enable IP Streaming check box n To stop the video portion of the stream but leave the stream running Mute the video This also stops the video locally so the connected display is blank n To stop sending the stream to a content service provider but make it available as a network stream Change from RTMP to RTSP streaming 50 Complete Manual for RoboSHOT HDBT High Performance PTZ Came...

Page 56: ...ost settings automatically 1 Select Easy quality mode 2 Select the desired IP streaming resolution This determines the size of the window in which the stream is displayed 3 Select Video Quality 4 Save your changes Pro Tip If streaming video quality is poor try a lower resolution or bandwidth 51 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 57: ...ect the desired resolution 3 Select the desired frame rate 4 Select Constant or Variable bit rate 5 Constant bit rate only Set Max Bandwidth 6 Variable bit rate only Set the Quality Quantization slider 7 Save your changes 52 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 58: ...er Path The portion of the streaming URL that appears after the IP address You may wish to change this to help identify the stream source for example demo studio 3 URL The location where the stream can be viewed This will change if you edit the path Your camera will present somewhat different information from this image as the streaming URL incorporates the camera s model and IP address 53 Complet...

Page 59: ... streaming service To configure an RTMP streaming service 1 Select RTMP streaming and select Settings 2 Expand the information box for the service 3 Enter the name of the service 4 Paste in the key and URL s provided by the service 54 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 60: ... streaming is selected and a service is configured the camera streams to that service until you stop the stream Advanced Changing MTU STREAMING PAGE The default packet size for streaming is 1400 Do not change this except in consultation with your network administrator 55 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 61: ...nts begin together and arrive at the same time It ensures smooth on air movements when making large changes in position particularly when the zoom also changes Tri Synchronous Motion is only available as an option for moving to specific preset position Tri Synchronous Motion is not helpful in movements of less than 10 and is typically used only for on air operation Setting the Speed for Manual Mov...

Page 62: ...e presets at several points in the room at different zoom levels saving them without selecting the Tri Sync option 2 Move among the presets using the preset buttons 3 Use the Global Preset Non Tri Sync Speed sliders to adjust as needed 57 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 63: ...a third of the way along the scale 2 Move the camera to a different pan tilt and zoom position and save this position as another preset Again check Save with Tri Sync but set the speed slider to about the halfway point 3 Move the camera from one preset to the other to evaluate which movement is closer to the speed you want Use the Tri Sync speed associated with that preset or adjust it as needed 4...

Page 64: ...looking the same direction as the camera If a person facing the camera is controlling it with the remote using the right arrow pans the camera to the person s left To make the arrow buttons indicate camera movement from the perspective of a person facing the camera open the Settings control and invert the pan direction 59 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 65: ...e switch es on the back of the camera if you need to change them This tab only controls the soft DIP switches This screen shot shows the DIP Switches tab for theRoboSHOT 30E HDBT camera On the older RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras the lower array of DIP switches is a read out of the physical DIP switches on the back of the camera 60 Complete Manual for RoboSHOT HDBT High Performance ...

Page 66: ...lect the camera you want to control This allows the IR Remote Commander to control them independently n Left and right IR switches up IR frequency 1 n Left IR switch down right IR switch up IR frequency 2 n Left IR switch up right IR switch down IR frequency 3 IR On Off Leave this switch UP if the IR remote will be used Image Flip If mounting the camera upside down set the Image Flip switch ON The...

Page 67: ...mera s IP stream may include audio with the video n LED on off When the LED is set to OFF it remains off even when the camera is sending video n Standard Control Mode Codec Control Mode Select Codec Control Mode if using the camera with a third party codec n Enable LED in Standby When the LED is enabled in standby mode it illuminates purple to show that the camera is in standby but connected to po...

Page 68: ... state n Select a custom lighting adjustment if any have been stored Since the web interface is specific to the camera you are working with it does not offer camera selection Switching the Camera Off or On Standby Use the Standby button to switch between low power standby and ready states On entering standby mode the camera moves to its standby position and stops sending video Stop or Resume Sendi...

Page 69: ...de color and speed information as well If no presets are defined the Controls page does not present the Presets section Use the Preset buttons to move the camera to any of its preset positions Adjusting the Color and Lighting If any color and lighting adjustments CCU scenes have been saved they are available in the Scenes area along with the Auto setting In most cases the Auto setting is appropria...

Page 70: ...parameter will bring up a list of available subcommands or parameters Example camera focus camera focus near Focus the camera near far Focus the camera far stop Stop the camera focus mode Camera focus mode n CTRL 5 clears the current serial buffer on the device Typographical conventions used in this manual n x y z Choose x y or z Example camera led on off toggle n variable Substitute the desired v...

Page 71: ...t value between approximately 150 00 left and 150 00 right set position Sets the camera s absolute pan position in degrees as a floating point value between approximately 150 00 and 150 00 This is the minimum range Individual cameras may have an additional degree or two of travel before they reach their physical limits If the value is out of range the camera returns an error message and no motion ...

Page 72: ... is selected set position Sets the camera s absolute tilt position in degrees as a floating point value between approximately 30 00 and 90 00 90 to 30 if the camera is configured for inverted operation This is the minimum range individual cameras may have an additional degree or two of travel before they reach their physical limits If the value is out of range the camera returns an error message a...

Page 73: ...vel as a floating point value The value of n maximum zoom depends on the camera s capabilities For example the range is 1 00 to 12 00 for a 12x camera If the value is out of range the camera returns an error message and no zoom change occurs Examples camera zoom in OK Zooms the camera in at the default speed camera zoom out 7 OK Zooms the camera out using a speed of 7 camera zoom stop OK Stops the...

Page 74: ...anual mode speed 1 8 Optional integer 1 to 8 specifies the focus speed stop Stops the camera s focus movement mode get auto manual Returns the current focus mode or specifies automatic or manual focus Examples camera focus near OK Brings the focus near at the default speed camera focus far 7 OK Moves the focus farther from the camera at a speed of 7 camera focus mode get auto_focus on OK Returns t...

Page 75: ...camera position as the specified preset tri sync 1 24 Optional Specifies that the camera uses Tri Synchronous Motion to move to this position using the specified speed save ccu Optional Saves the current CCU settings as part of the preset If not specified the last color settings are used when recalled Examples camera preset recall 3 OK Moves the camera to preset 3 camera preset store 1 OK Saves th...

Page 76: ...value as an integer 0 to 11 gain Returns gain as an integer 0 to 11 detail Returns detail as an integer 0 to 15 chroma Returns chroma as an integer 0 to 14 gamma Returns gamma as an integer 64 to 64 wide_dynamic_range Returns the current state for Wide Dynamic Range on or off Examples camera ccu get iris iris 6 OK Returns the current iris value camera ccu get red_gain red_gain 201 OK Returns the c...

Page 77: ...ris 0 11 Sets the iris value as an integer 0 to 11 Can only be used when auto iris is off auto_iris on off Sets the auto iris state on or off Auto iris disables manual iris and gain when it is on gain 0 11 Sets gain value as an integer 0 to 11 Can only be used when auto iris is off detail 0 15 Sets the detail value as an integer 0 to 15 chroma 0 14 Sets the chroma value as an integer 0 to 14 gamma...

Page 78: ...mera to use factory CCU scene 2 camera ccu scene store custom 1 OK Saves the current CCU scene as custom CCU scene 1 camera led Set or change the behavior of the indicator light Synopsis camera led get off on Options get Returns the indicator light s current state on or off off Disables the indicator light on Enables the indicator light Examples camera led off OK Disables the indicator light You c...

Page 79: ...y get standby on OK Returns the current standby state streaming ip enable Set or change the state of IP streaming Synopsis streaming ip enable get on off toggle Parameters get Returns the current state of IP streaming on Enables IP streaming off Disables IP streaming toggle Changes the state of IP streaming on if it was off or off if it was on streaming ip enable toggle has the same effect as sele...

Page 80: ...P IP URL URL where the RTSP stream is available IP Video_Mode Video quality mode selected preset or custom Example streaming settings get IP Custom_Frame_Rate 30 IP Custom_Resolution 1080p IP Enabled true IP MTU 1400 IP Port 554 IP Preset_Quality Standard Better IP Preset_Resolution 720p IP Protocol RTSP IP URL vaddio roboshot hdbt stream IP Video_Mode preset OK Returns the current streaming setti...

Page 81: ...ckets transmitted 5 packets received 0 packet loss round trip min avg max 0 410 0 964 3 112 ms Sends five ECHO_REQUEST packets of 56 bytes each to the host at 192 168 1 66 network ping count 10 size 100 192 168 1 1 Sends 10 ECHO_REQUEST packets of 100 bytes each to the host at 192 168 1 1 The command returns data in the same form as above system reboot Reboots the system either immediately or afte...

Page 82: ... reset software off factory reset hardware off OK Returns the factory reset status This evaluates the most recent system factory reset on or off command if one has been received then reads the rear panel DIP switches and returns the status on if they are all in the down position system factory reset on factory reset software on factory reset hardware off OK Enables factory reset upon reboot Note T...

Page 83: ... expansion functionality from which previous commands can be recalled from within a single session History expansion is performed immediately after a complete line is read Examples of history expansion Substitute the last command line 4 Substitute the 4th command line absolute as per history command 3 Substitute the command line entered 3 lines before relative version Returns the current firmware ...

Page 84: ...lays an overview of the CLI syntax Synopsis help Example help exit Ends the command session and then closes the socket Synopsis exit Example exit 79 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 85: ...T and RoboSHOT 30E HDBT Camera Movement Zoom and Focus Commands Command Set Command Command Packet Comments CAM_Zoom Stop 8x 01 04 07 00 FF Variable speed p 0 low to 7 high Direct pqrs zoom position 0h 4000h for 12x 0h 7AC0h for 30x Tele std 8x 01 04 07 02 FF Wide std 8x 01 04 07 03 FF Tele variable 8x 01 04 07 2p FF Wide variable 8x 01 04 07 3p FF Direct 8x 01 04 47 0p 0q 0r 0s FF Corresponds to ...

Page 86: ...osition 90E2h 6BD8h 0Z0Z0Z0Z Tilt position EB99h 3D59h Pan Tilt ZoomDrive Up 8x 01 06 0A vv ww rr 03 01 03 FF vv Pan speed 01h 18h ww Tilt speed 01h 14h rr Zoom speed 00h 07h Down 8x 01 06 0A vv ww rr 03 02 03 FF Left 8x 01 06 0A vv ww rr 01 03 03 FF Right 8x 01 06 0A vv ww rr 02 03 03 FF In 8x 01 06 0A vv ww rr 03 03 01 FF Out 8x 01 06 0A vv ww rr 03 03 02 FF Stop 8x 01 06 0A vv ww rr 03 03 03 FF...

Page 87: ...w 0z 0z 0z 0z FF wwww Pan position zzzz Tilt Position CAM_ZoomPosInq 8x 09 04 47 FF y0 50 0p 0q 0r 0s FF pqrs Zoom position CAM_FocusPosInq 8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs Focus position CAM_FocusModeInq 8x 09 04 38 FF y0 50 02 FF Auto focus y0 50 03 FF Manual focus Corresponds to camera focus mode get in Telnet API CAM_MemoryInq 8x 09 04 3F FF y0 50 pp FF pp Preset number recalled last 0...

Page 88: ...uto_iris in Telnet API CAM_Shutter Reset 8x 01 04 0A 00 FF Shutter setting pq shutter position 00h 15h See Shutter Speed Values CAM_Shutter Command Up 8x 01 04 0A 02 FF Down 8x 01 04 0A 03FF Direct 8x 01 04 4A 00 00 0p 0q FF CAM_Iris Reset 8x 01 04 0B 00 FF Iris setting pq iris position 0h 05h 11h See Iris Values CAM_Iris Command Up 8x 01 04 0B 02 FF Down 8x 01 04 0B 03 FF Direct 8x 01 04 4B 00 00...

Page 89: ...ition 0h 0fh Up 8x 01 04 02 01 FF Down 8x 01 04 02 02 FF Direct 8x 01 04 42 00 00 0p 0q FF Corresponds to camera ccu set detail in Telnet API CAM_Chroma Direct 8x 01 7E 55 00 00 0p 0q FF pq 00h 14h Corresponds to camera ccu set chroma in Telnet API CAM_ GammaOffset Direct 8x 01 04 1E 00 00 00 0s 0t 0u FF s polarity offset 0 is plus 1 is minus tu offset s 0 00h to 40h offset s 1 00h to 10h Correspo...

Page 90: ...x11 1 2000 1 1750 0x10 1 1500 1 1250 0x0F 1 1000 1 1000 0x0E 1 725 1 600 0x0D 1 500 1 425 0x0C 1 350 1 300 0x0B 1 250 1 215 0x0A 1 180 1 150 0x09 1 125 1 120 0x08 1 100 1 100 0x07 1 90 1 75 0x06 1 60 1 50 0x05 1 30 1 25 0x04 1 15 1 12 0x03 1 8 1 6 0x02 1 4 1 3 0x01 1 2 1 2 0x00 1 1 1 1 85 Complete Manual for RoboSHOT HDBT High Performance PTZ Cameras ...

Page 91: ...eps Gain in dB Value Steps Gain in dB 0x0F 28 77 8 0x0F 28 77 8 0x0E 26 44 4 0x0E 26 44 4 0x0D 24 41 0 0x0D 24 41 0 0x0C 22 37 5 0x0C 22 37 5 0x0B 20 34 1 0x0B 20 34 1 0x0A 18 30 7 0x0A 18 30 7 0x09 16 27 3 0x09 16 27 3 0x08 14 23 9 0x08 14 23 9 0x07 12 20 5 0x07 12 20 5 0x06 10 17 1 0x06 10 17 1 0x05 8 13 7 0x05 8 13 7 0x04 6 10 2 0x04 6 10 2 0x03 4 6 8 0x02 2 3 4 0x01 0 0 86 Complete Manual for ...

Page 92: ... FF y0 50 02 FF On y0 50 03 FF Off CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq Aperture gain CAM_ChromaInq 8x 09 7E 55 FF y0 50 05 00 00 00 0p FF p 0 Eh CAM_GammaOffsetInq 8x 09 04 1E FF y0 50 00 00 00 0s 0t 0u FF s Polarity offset 0 is plus 1 is minus tu Offset s 0 00h to 40h Offset s 1 00h to 10h Other Commands Command Set Command Command Packet Comments CommandCancel 8x 2p FF p socke...

Page 93: ... 0r 0r 0r 0s 0s 0s FF IP address ppp qqq rrr sss CAM_TallyInq 8x 09 7E 01 0A FF y0 50 02 FF On y0 50 03 FF Off CAM_NRInq 8x 09 04 53 FF y0 50 0p FF Noise reduction p 00h to 05h CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF On y0 50 03 FF Off Corresponds to video mute get in Telnet API Vaddio_ModelInq 8x 09 08 0e FF y0 50 05 0A 00 00 00 FF RoboSHOT 12 HDBT y0 50 05 0B 00 00 00 FF RoboSHOT 30 HDBT 88 C...

Page 94: ...to 3 1 tele f 4 4mm wide end to 88 4mm tele end F2 to F3 8 Min working distance RoboSHOT 12 HDBT 8 in 0 2 m wide 30 in 0 8 m tele RoboSHOT 30 HDBT 10 in 0 25 m wide 48 in 1 2 m tele RoboSHOT 12E and 30E HDBT 3 in 0 08 m wide 31 in 0 8 m tele Min illumination Recommended 100 lux Gain Auto Manual 28 steps Backlight compensation On off Aperture detail 16 steps Focusing system Auto Focus Manual Focus ...

Page 95: ... camera via its web interface or Telnet If so the status light is disabled Check the Cables Next If the equipment behaves in a way that suggests even a remote possibility of a bad cable please try a known good cable with the same pin out Cables can be defective whether they are purchased from a vendor or made at the installation site Crimping tools can crimp unevenly contacts can break internally ...

Page 96: ...nect the camera to the 48 VDC OneLINK power pack This will damage the camera and void its warranty Insufficient power using a PoE injector Use a PoE power injector PoE does not deliver enough power At least one of the cables is bad Check using known good cables The wall outlet is not active Check by finding out if it powers something else such as a laptop or phone charger Use a different outlet Th...

Page 97: ...Behavior Settings older RoboSHOT cameras or Basic Camera Settings for RoboSHOT 12E HDBT and RoboSHOT 30E HDBT The remote s batteries are dead Put new batteries in the remote The camera responds to the remote but not to the web interface The web interface is controlling a different camera Check by removing power from the camera the web interface should become unavailable Check the camera s IP addre...

Page 98: ...or Restoring Importing a Configuration Restoring Factory Default Settings Via Hardware If the camera s administrative controls are not accessible you can restore factory defaults using the switches on the back of the camera To restore factory default settings on an older RoboSHOT camera Set all DIP switches DOWN and cycle the power Then return all DIP switches to the desired settings To restore fa...

Page 99: ...4 F or below 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n Inside a cement mixer n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside And a friendly reminder from our Training department As much as you might love our gear do not attempt to romance your camer...

Page 100: ...o radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operati...

Page 101: ...adiated Immunity EN 61000 4 4 2004 Corrigendum 2006 Electrical Fast Transients EN 61000 4 5 2006 Surge Immunity EN 61000 4 6 2009 Conducted Immunity EN 61000 4 8 2010 Power Frequency Magnetic Field EN 61000 4 11 2004 Voltage Dips Interrupts and Fluctuations KN24 2008 CISPR 24 1997 A1 2000 A2 2002 IT Immunity Characteristics EN 61000 4 2 Electrostatic Discharge EN 61000 4 3 Radiated Immunity EN 610...

Page 102: ...port can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number Before returning a product for repair or replacement request an RMA from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial numbers and original purchase order numb...

Page 103: ...re subject to restocking charges n The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only n The Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15 restocking fee or 50 00 fee whichever amount is greater n The Dealer has up to 30 days from the date of purchase to return OEM and other m...

Page 104: ...eriod will be repaired under the non warranty terms if o The equipment has been damaged by negligence accident act of God mishandling used with the incorrect modified or extended power supply or has not been operated in accordance with the procedures described in the operating and technical instructions o The equipment has been altered or repaired by other than the Manufacturer or an authorized se...

Page 105: ... unit n Customers requesting an estimate on repair charges must do so up front when they call in for an RMA The RMA team will call or email with the estimate after evaluating the unit and before proceeding with the repair n Any product evaluated for a repair estimate is still subject to the minimum labor charges even if the customer decides not to proceed with the repair n Vaddio does not guarante...

Page 106: ...asa2explore 16166230844 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca Parmitano Expedition 36 flight engineer outside the International Space Station By NASA http spaceflight nasa gov gallery images station crew 36 html iss036e016704 html Public Domain https commons wikimedia org w index php curid 27263573 Chris Cassidy Luca Parmitano and...

Page 107: ...ng and image quality 46 Vaddio IR Remote Commander 23 web interface 28 chroma setting 45 47 71 72 cleaning 94 Codec Control Mode setting 62 color codes for status light 22 90 color settings 44 45 47 71 72 command history 78 command set RS 232 VISCA 80 82 83 85 88 compatibility browsers 25 conferencing 49 configuration saving or restoring 38 connection example 16 17 connector identification 9 10 co...

Page 108: ...of colors 22 90 LED Color Scheme setting 62 LED On Off setting 62 light status indicator 8 22 62 73 90 color scheme 62 enabling disabling 73 location 8 meaning of colors 22 90 lighting settings 44 45 64 71 73 locations of connectors 9 10 log files 41 login 26 27 admin 27 user 26 low power standby state 63 74 M manual focus 23 24 48 69 media player 49 mounting cameras 11 12 21 muting video 63 N nav...

Page 109: ... 85 86 RS 232 connector 15 RTMP streaming 49 54 RTSP streaming 49 51 53 S safety requirements 11 saving a configuration 38 scenes CCU 43 44 64 naming 43 storing 47 Scott 44 Security page web 35 36 session time out 35 settings default restoring 77 93 shelf mounted cameras 21 shelf camera mount 12 soft DIP switches 62 solving problems 90 92 specifications 89 speed 56 57 66 69 focus 69 pan tilt zoom ...

Page 110: ...TSP streaming 53 USB streaming 49 user login 26 35 changing 35 default 26 V Vaddio IR Remote Commander 23 variable bit rate IP streaming setting 52 version firmware 78 video mute 63 video resolution 13 VISCA commands 80 82 83 85 88 voilà a small cat 92 W wall mounted cameras 21 wall mount 12 warranty 11 97 web browsers supported 25 web interface 25 27 30 37 39 41 44 45 49 53 55 63 accessing 25 acc...

Page 111: ...pecifications drawings manuals technical support information and more 2019 Legrand AV Inc Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending Commercial AV Brands Chief Da Lite Middle Atlantic Projecta Vaddio ...

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