Control Issues
What is it doing?
Possible causes
Check and correct
Swap button does not do
anything.
The front panel is locked.
This is normal.
Change the selected input from the web
interface or unlock the front panel (User
Interface page).
PIP button does not do
anything.
The front panel is locked.
This is normal.
Change the selected input from the web
interface or unlock the front panel (User
Interface page).
Stream button does not do
anything.
The front panel is locked.
This is normal.
Unlock the front panel (User Interface
page).
The device is behaving in
unexpected ways.
More than one person has
control of the device.
Solve this as a "people problem."
Network and Communication Issues
What is it doing?
Possible causes
Check and correct
Unable to access the web
interface.
The device is not connected to
the network.
Check the device's IP address.
If it is 169.254.1.1, the device is
not connected, or is on a non-
DHCP network and needs to be
configured with a valid IP
address.
Check using a known good cable.
Verify that the device is correctly
configured for the network. See
Non-DHCP Environments: Configuring
the Device with a Static IP Address
.
The device is not at the IP
address you browsed to.
Follow the procedure for
. If it is
169.254.1.1, the device needs to be
configured for your network. See
Configuring the Device for Your
Network
Unable to log in successfully.
The web interface is out of sync
with the unit. This can happen if
more than one person is
controlling the device.
Use the browser's page refresh button.
The password has been
changed.
Contact your system administrator. If
you are the system administrator, call
Vaddio Technical Support.
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Complete Manual for the AV Bridge 2x1 Presentation Switcher