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Troubleshooting Guide
Eventually, all electronic devices (including hearing aids) malfunc-
tion. Before sending your hearing aid for repairs, try the following:
➣
If your hearing aid is dead or weak
Possible Cause
What to Do
Dead battery
Change the battery
Earwax blocking the opening
Using a dry tissue, wipe off
wax or use wax remover tool
Wax guard plugged
If your hearing aid uses a
wax guard, change it
Defective hearing aid
Contact Audiology
➣
Intermittent or popping noises
Possible Cause
What to Do
Low or defective battery
Change the battery
Defective hearing aid
Contact Audiology
➣
Whistling or feedback
Possible Cause
What to Do
Volume is too high
Adjust volume to no more
than 2/3 to 3/4 on
Earwax in ear canal
Clean ears/contact Audiology
for treatment
•
Do
NOT
use Q-tips. They
push earwax deeper into the
canal.
•
Do
NOT
use anything
smaller than your elbow in
your ear.
Defective hearing aid
Contact Audiology
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Summary of Contents for VA
Page 1: ...Your VA Hearing Aid...
Page 15: ...14...