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7 Trouble-shooting
7
Trouble-shooting
What to do if …
… the ignition is not working?
Possible cause
Solution
▪
Food or cleaning product
residue stuck between the
ignition sparkers and the
burners.
▸ Clean the area between the ignition sparker and
the burner.
▪
The burners are wet.
▸ Dry the burner caps carefully.
▪
The burner caps are not po-
sitioned correctly.
▸ Check that the caps are positioned correctly.
▪
The appliance is not
earthed, is not earthed cor-
rectly or the earthing is dam-
aged.
▸ Notify our Customer Services.
▪
The thermocouple is dirty.
▸ Clean the area between the thermocouple and
the burner.
Notify Customer Services if the thermocouple is
not working properly.
… the flame is not uniform?
Possible cause
Solution
▪
The parts of the burners are
not positioned correctly.
▸ Position the burner parts correctly once they
have cooled down.
▪
The grooves on the flame
spreader are dirty.
▸ Clean the grooves on the flame spreader.
... the gas flow is not normal or there is no gas?
Possible cause
Solution
▪
Check the gas supply to the
hob.
▸ Open valve in the main distributor or intermedi-
ate valves.
▪
If the gas is supplied from a
gas cylinder, check whether
it is empty.
▸ Replace the empty gas cylinder.
... the kitchen smells of gas?
Possible cause
Solution
▪
Incorrect coupling of the gas
cylinder.
▸ Check that the coupling of the gas cylinder is
sound.
▪
Possible gas leak.
▸ Turn off the gas tap, ventilate the room and im-
mediately notify Customer Services. Do not use
the appliance until ensuring that there is no gas
leak in the installation or appliance itself.
23
Summary of Contents for GAS411 Series
Page 1: ...Operating instructions Multi slider GAS411 421 951 Gas hob...
Page 29: ...29 12 Notes...
Page 30: ...30...