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11 

Service & Support

The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.

Information on the V-ZUG warranty can be found at 

www.vzug.com

 →Service

→Warranty information. Please read this information carefully.
Please register your V-ZUG appliance straightaway:

online at 

www.vzug.com

 →Service →Online warranty registration or

using the enclosed registration card.

This will allow you to take advantage of the best possible support in the event of a fault
in the appliance during the guarantee period. You will require the serial number (SN) and
appliance designation to register your appliance. You will find them on the identification
plate of your appliance.
My appliance information:

SN:

 __________________________

Appliance

: ________________________________

Please have this appliance information to hand when contacting V-ZUG. Thank you.
The identification plate and the connection plate are located on the underside of the hob.

1

Identification plate with serial number (SN)

1 2

2

Connection plate

A second identification plate is supplied and should
be affixed in the fitted unit underneath the hob.

Your repair order

Call the free service number 0800 850 850 to contact your nearest
V-ZUG service centre. You can arrange an on-site visit by us by phone if you wish.

General queries, accessories and service agreement

V-ZUG will be happy to help you with any general administrative or technical queries, to
accept your orders for accessories and spare parts and to inform you about our pro-
gressive service agreements. You can contact us by calling tel. +41 58 767 67 67 or by
going to our website at www.vzug.com.

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Summary of Contents for CookTop V4000 A604

Page 1: ...Operating instructions CookTop V4000 A604 A604B A704 Toptronic hob...

Page 2: ...difications Text diagrams and data correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications for the purpos...

Page 3: ...4 2 Selecting a cooking zone 9 4 3 Switching a cooking zone off 9 4 4 Residual heat indicator 9 4 5 Overview of power levels 10 4 6 Switching the dual ring cooking frying zone on and off 10 4 7 Autom...

Page 4: ...e of the appliance and have understood the haz ards involved Children shall not play with the appliance Cleaning and user mainten ance shall not be undertaken by children without supervi sion If an ap...

Page 5: ...in the home for preparing food No liability is assumed for any damage caused by improper use or incorrect handling Any repairs modifications or manipula tions to the appliance especially any electrica...

Page 6: ...t or prepare food on the sur face and avoid impact with hard ob jects Do not drag cookware across the surface Take particular care that sugary foods or juices do not get onto the hot cook ing zones as...

Page 7: ...ing the first few hours of use a cooking zone can give off an unpleasant smell This is normal for brand new appliances Ensure that the room is well ventilated 3 Your appliance 3 1 Appliance overview C...

Page 8: ...estore available 4 Operating time timer 8 Wipe protection activated 3 3 Cookware Suitable cookware Cookware should have a stable bottom When heated the base of the cookware must lie flat on the surfac...

Page 9: ...f To switch the appliance on Depress the button for 1 second flashes in all the power level displays If no other entry is made the appliance switches off again after about 10 seconds for safety reason...

Page 10: ...C Switching the outer cooking ring additional heating element on Select the required dual ring cooking frying zone The selection indicator for this cooking zone illuminates Press on the slider The poi...

Page 11: ...power level again Switching the automatic boost off before time Press the button of the required cooking zone Set a lower power level using the slider 4 8 Operating time Do not leave the hob unattende...

Page 12: ...ooking zones the shortest operating time illuminates in the display as long as no cooking zone is selected the corresponding cooking zone indicator light illuminates the symbol illuminates with the se...

Page 13: ...childproof lock is activated Switching the childproof lock on Switch the appliance on Ensure all cooking zones are switched off Touch the and buttons at the same time An acoustic signal is emitted To...

Page 14: ...switched off Acoustic signal when the appliance is switched on Acoustic signal when the appliance is switched off End of operating time End of timer egg timer Error tones e g button continuously held...

Page 15: ...bborn soiling e g boiled over milk while still warm using a glass ceramic hob scraper Always follow the scraper manufacturer s instructions for use Foods with a high sugar content e g marmalade that b...

Page 16: ...e page 9 Glass ceramic with standard glass Only use the cleaning agents and methods for glass ceramic that we recommend 6 Trouble shooting You may be able to trouble shoot the following errors yoursel...

Page 17: ...minate Internal error occurred Note down the error num ber Note down the serial num ber SN of the appliance See the identification plate for this Call Customer Services and illuminate An object e g pa...

Page 18: ...e selected Ensure cookware corres ponds to the size of the cooking zone 7 Technical data 7 1 Product fiche In accordance with EU Regulation No 66 2014 Model number GK 31149 Type designation GK CT4T 31...

Page 19: ...nt accidents caused by improper use e g through children playing Disconnect the appliance from the mains With a fixed appliance this is to be carried out by a qualified electrician Then cut the mains...

Page 20: ...g and display elements Buttons 8 Display 8 Operating time 11 Changing 12 Finished 12 Setting 11 Several operating times 12 Switching off before time 12 OptiGlass 9 Illumination 9 P Problems 16 Product...

Page 21: ...21 10 Notes...

Page 22: ...22...

Page 23: ...n plate of your appliance My appliance information SN __________________________ Appliance ________________________________ Please have this appliance information to hand when contacting V ZUG Thank y...

Page 24: ...cooking zone The selection indicator for this cooking zone illuminates Touch or swipe the slider to set the power level To switch cooking zone off Touch the button for the required cooking zone Touch...

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