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9 Trouble-shooting
Display
Possible cause
Solution/Measures
Childproof lock activated
Code 226
▪
The childproof lock is
activated.
▸ For operating the appliance with the
childproof lock activated, see the «User
settings» section (see page 27).
▸ Switch off or override the childproof
lock.
«E» and «8» flash
alternately in the
display
▪
An object (e.g. paper)
underneath the hob is
obstructing the air in-
take for cooling the
hob.
▸ Remove object in the drawer under-
neath the hob.
▸ Touch any button to acknowledge the
error.
▸ After 10 minutes the appliance can be
used again as normal.
▪
Ventilation is defect-
ive.
▸ Note down the error number.
▸ Note down the serial number (SN) of
the appliance. See the identification
plate (see page 43) for this.
▸ Contact Customer Services.
Er 22
▪
Internal error oc-
curred.
▸ Note down the error number.
▸ Note down the serial number (SN) of
the appliance. See the identification
plate (see page 43) for this.
▸ Contact Customer Services.
«E6» or «E9»
flash or illuminate
in the display
▪
Internal error oc-
curred.
▸ Note down the error number.
▸ Note down the serial number (SN) of
the appliance. See the identification
plate (see page 43) for this.
▸ Contact Customer Services.
«Er57» illuminates
in the display and
an acoustic signal
is emitted
▪
Display has over-
heated due to, for in-
stance, hot cookware
or food being on the
display.
▸ Immediately remove the hot cookware
or food that has boiled over from the
display.
▸ Touch the button to cancel the error.
▪
An object (e.g. paper)
underneath the hob is
obstructing the air in-
take for cooling the
hob.
▸ Remove object in the drawer under-
neath the hob.
▸ Touch any button to acknowledge the
error.
▸ After 10 minutes the appliance can be
used again as normal.
▪
Ventilation is defect-
ive.
▸ Note down the error number.
▸ Note down the serial number (SN) of
the appliance. See the identification
plate for this.
▸ Contact Customer Services.
If the error is only displayed in one or two cooking zones, the remaining cooking
zones can still be used until repaired.
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