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11 Trouble-shooting

Result

Possible cause

Solution

Grey residue on
washing

Grease and dirt
particles left behind.

Residue from detergent,
limescale and dirt

▸ Increase detergent dosage.
▸ Use heavy-duty washing detergent.
▸ Adjust amount of detergent to water

hardness and degree of soiling of
washing (see page 18).

Washing drum is over-
loaded.

▸ Put less laundry into the washing

drum (see page 16).

Washing feels
hard

Poor rinsing effect
through very soft water
(below 15 °fH).

▸ Select user setting «Soft water» (see

page 31).

Unsatisfactory
wash result using
detergent for col-
oureds

Washing detergent used
does not contain
bleach.

▸ Use washing detergent containing

bleach (see page 17).

Exceptionally heavily
soiled washing.

▸ More intensive programme, e.g. de-

gree of soiling 

 «heavily

soiled».

Unsatisfactory
wash result using
liquid detergent

Liquid detergent does
not contain bleach.

▸ Use washing detergent containing

bleach (see page 17).

Soap deposits on
washing

Water hardness is too
high.

▸ Soap detergent should only be used

if the water hardness is below 25
°fH (see page 18)
.

Unsatisfactory
rinsing perform-
ance

Too much washing de-
tergent.

▸ Adjust washing detergent dosage to

water hardness and degree of soil-
ing (see page 18)
.

Very soft water (below
15 °fH)

▸ Select user setting «Soft water» (see

page 31).

Fabric stains

Rust stains

Chemical effect

Residues from hair care
products, cosmetics
and plants can react
with the suds to cause a
chemical reaction that
can result in staining.

▸ Brush out pockets in garments.
▸ Wash items with metal parts separ-

ately.

Colour run

Non-fast colours in the
wash.

▸ Wash white and coloured textiles

separately.

▸ Follow fabric care labels.

Items in the wash
whose colour has run.

▸ Empty garment pockets.

41

Summary of Contents for AW V6000

Page 1: ...Operating instructions AW V6000 Washing machine...

Page 2: ...ams and data correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications for the purpose of the further devel...

Page 3: ...rid 20 5 9 Delayed start 20 5 10 OptiTime 21 5 11 Separate rinsing spinning 21 5 12 Washing with multi component detergent 22 5 13 Correcting entry 22 5 14 Aborting a programme 22 5 15 With childproof...

Page 4: ...he event of a power failure 35 11 Trouble shooting 36 11 1 Error messages 36 11 2 Other possible problems 38 11 3 Unsatisfactory wash results 40 12 Spare parts 42 13 Technical data 43 13 1 Note for te...

Page 5: ...e use of the appliance and have understood the haz ards involved Children shall not play with the appliance Cleaning and user mainten ance shall not be undertaken by children without supervi sion If a...

Page 6: ...lly live parts may only be car ried out by the manufacturer its Cus tomer Services or a similarly qualified person Repairs if carried out incorrectly may cause serious injury damage to the appliance a...

Page 7: ...se damage Before closing the appliance door and starting a programme ensure that there are no foreign objects or pets in the washing drum detergent compartment or around the foreign body trap For eign...

Page 8: ...tment II of the detergent dispenser drawer see page 17 Run an empty coloureds 60 C cycle to remove any residues from the manufacturing process see page 18 3 Appliance description 3 1 Construction 6 7...

Page 9: ...TouchDisplay EcoManagement 4 Indicator lights EcoHybrid Standard and extra programmes Start Pause Drum illumination End of programme Fast forward Favourites TouchDisplay Coloureds Select temperature B...

Page 10: ...extile programme 4 1 Whites and coloureds programmes Programmes Fabric care symbols Load capacity Whites 95 C For white cottons linens e g bed and table linen towels white or colour fast under wear 95...

Page 11: ...aterproof and breathable clothing Higher water level during washing and spinning 1 3 kg Silks For delicate silk articles Spin speed is reduced to minimize creasing 1 1 5 kg Net curtains Reduced washin...

Page 12: ...oloureds normal The programme with the lowest possible temperature setting for washing cottons It corresponds to the 40 C Coloureds normal programme without the water being heated This programme has t...

Page 13: ...d to heat the wa ter is around 40 50 lower than with conventional wash ing machines without a heat pump Good energy efficiency Heating using both heating sys tems simultaneously This provides a high h...

Page 14: ...tion Increased water level during rinsing two additional rinsing cycles Suitable for sensitive skin Spin speed The spin speed can be changed Delicates can be spun at a lower spin speed However this in...

Page 15: ...EcoManagement Button Only active if EcoManagement is turned on in the user settings see page 30 EcoManagement provides information on the energy and water consump tion of the appliance The following...

Page 16: ...oureds max Heavily soiled whites and coloureds max Easy care cottons white and coloured synthetics as well as mixed fabrics max Delicates woollens silks polyacrylics and net curtains For wet loads onl...

Page 17: ...rectly in the washing drum so that no detergent gets onto the washing during the delayed start time Powder detergent a 1 b Pull the detergent dispenser drawer out as far as it will go Pull flap 1 upwa...

Page 18: ...e manufac turer s safety instructions and warnings 60 Select the desired programme see page 18 The programme starts with brief draining water runs into the washing drum Open detergent dispenser drawer...

Page 19: ...e appliance door Extra 10 Standard Proofing Steam anti cr App hygiene 40 Standard Spinning Touch the button A selection of programmes for nor mally soiled cotton load appears in the TouchDisplay Touch...

Page 20: ...the TouchDisplay EcoHybrid Optimal energy efficiency Very good energy efficiency Good energy efficiency Touch the button for the desired Eco Hybrid setting The new programme duration and time are dis...

Page 21: ...ed start OptiTime see page 30 60 Touch the button for the desired pro gramme Touch the button The input field for the programme end time appears in the TouchDis play Progr end time 0 1 2 3 4 5 6 7 8 9...

Page 22: ...h Touch the desired washing detergent Touch the button The programme selected starts 5 13 Correcting entry During programme selection entries can be corrected as follows Clearing entries in the curren...

Page 23: ...Aborting programme opening appliance door at end of programme Touch the button The input field for the code appears in the TouchDisplay Childproof lock 0 1 2 3 4 5 6 7 8 9 0 0 0 Code 731 Touch the di...

Page 24: ...been selected the loosening up period is extended to about 60 minutes to further prevent creasing Touch the button to unload the washing during the loosening up phase Door opener The user settings tha...

Page 25: ...s recommended for hygiene reas ons Touch the button Run the next wash cycle at least at 60 C Hygiene recommend Mindestens 60 C Programm oder Ger tehygiene w hlen Hygiene recommend At least 60 C progra...

Page 26: ...layed if no pro gramme is running Touch the button The energy and water consumption of the last programme run is displayed 0 9 kWh 10 Consumption values Last programme Displaying total and average con...

Page 27: ...rogramme to be changed Change Touch the button Make the changes Touch the button Yes Touch the button to save the favourite programme No Touch the button to cancel the action 6 3 Deleting favourites T...

Page 28: ...Spinning Touch the button The Extra menu appears in the TouchDisplay Touch the button Select and change desired settings and submenus Touch the button to save the selected setting Settings SN 11025 0...

Page 29: ...pin speed An increase in the spin speed is only possible for suitable programmes A reduction in the spin speed is possible for all programmes 400 600 800 100 1200 factory setting 1400 1600 8 8 Degree...

Page 30: ...entally The appliance can only be operated after first entering the code 731 On Off factory setting 8 14 Drum illumination When this function is activated the drum illumination automatically switches...

Page 31: ...ttings can be restored The language if changed is not reset to the factory setting Restore Do not restore Any favourites that have been saved will also be deleted 9 Demo mode The appliance can be full...

Page 32: ...l Detergent dispenser drawer After each wash Water inlet filter When prompted A9 Check water inlet Foreign body trap 1 per month Drum illumination As required 10 2 Cleaning the detergent dispenser dra...

Page 33: ...e appliance it must be drained off as follows Open the drain tray with the flap for liquid detergent Fold the drain tray right down It also functions as a receptacle for collecting any water that runs...

Page 34: ...sing the emergency door release tool 2 check that the drain pump impeller can turn The impeller 1 may turn stiffly This is construction related and does not indicate the presence of any foreign object...

Page 35: ...ains Open the drain tray with the flap for liquid detergent Fold the drain tray right down If necessary carry out emergency draining 1 Remove drain tray Remove the emergency door release tool 1 from i...

Page 36: ...un evenly distributed in the washing drum Wash large and small items to gether Pillows or similar items in the wash Remove the pillows Spin the washing again Spin the pillows separately Wash items are...

Page 37: ...see instructions SN XXXXX XXXXXX Faulty electrical connec tion Overvoltage Touch the button Switch the power supply off for about 1 minute Switch the power supply back on again and select a new progr...

Page 38: ...d to com pensate an unbalanced load The final spin is extended Wash large and small items together to avoid large unbalanced loads 11 2 Other possible problems Problem Possible cause Solution The wash...

Page 39: ...er compartment is missing or not inserted correctly Insert the siphon correctly see page 32 Siphon or suction tube is clogged Clean siphon and suction tube see page 32 Traces of powder detergent in de...

Page 40: ...rgent dosage is too high Reduce the amount of washing de tergent used next time Adjust detergent dosage to the wa ter hardness see page 18 Too unbalanced a load during the intermediate spin Follow the...

Page 41: ...ing heavily soiled Unsatisfactory wash result using liquid detergent Liquid detergent does not contain bleach Use washing detergent containing bleach see page 17 Soap deposits on washing Water hardnes...

Page 42: ...ils paper clips etc Inspect washing drum for foreign ob jects and damage Remove foreign objects Call Customer Services if the wash ing drum is damaged Fabric wear Washing drum over loaded Put less lau...

Page 43: ...13 1 Note for testing institutes Set to the standard programmes according to AS NZS 2040 2 2005 Programme Load capacity 40 C Coloureds normal 8 kg Touch the button Touch the button Touch the button 10...

Page 44: ...8 1200 1h50 70 0 5 Coloureds 30 C 1 8 1200 1h35 70 0 3 Coloureds 20 C 1 8 1200 1h10 70 0 2 Coloureds 10 C 1 8 1200 1h00 70 0 2 1 Factory setting 2 The programme time is for the EcoHybrid setting Very...

Page 45: ...e distribution of the wash load in the washing drum When spinning at all spin speeds the load is where necessary actively balanced in the washing drum whereby the hollow vanes are filled with the nece...

Page 46: ...opener switched on When the appliance door opens the appliance immediately enters the lowest possible stand by power consump tion state 14 2 Avoiding damage Follow the fabric care symbols on garment...

Page 47: ...isposal The crossed out wheeled bin symbol requires the separate collection of waste electrical and electronic equipment WEEE Such equipment can contain hazardous environmentally harmful materials The...

Page 48: ...Curtains Net curtains 11 D Dark garments Textile programmes 12 Dark hand wash Textile programmes 12 Degree of soiling 14 Increasing Reducing 29 Delayed start 13 Starting 20 Switching on 30 Demo mode 3...

Page 49: ...tarting 21 Switching on 30 Outdoor garments 11 P Powder detergent 17 Power failure 35 Pre wash 13 Problems 36 Programme Aborting 9 22 Changing 22 Interrupting 9 24 Starting 9 18 Programmes for normall...

Page 50: ...cal questions 51 Textile programmes 11 Consumption values 44 Starting 19 T shirts Coloureds 10 Type 2 U Underwear Textile programmes 11 Using for the first time 8 V Validity 2 VAS Vibration Absorbing...

Page 51: ...your appliance You will find them on the identification plate of your appliance My appliance information SN __________________________ Appliance ________________________________ Please have this appli...

Page 52: ...laundry Add washing detergent to detergent dispenser drawer Select programme and any additional functions if required Press the button Programme starts When programme has finished Press the button an...

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