Service & Support
The «Troubleshooting» section provides valuable information for dealing with
minor operating faults. This saves you the time, effort and potential cost of having
to call out a service technician.
Information on the V-ZUG warranty can be found at
www.vzug.com
→
Service
→
Warranty in-
formation. Please read this information carefully.
Please register your V-ZUG appliance immediately:
•
online via www.vzug.com
→
Service
→
Warranty registration, or
•
using the enclosed registration card.
This will allow you to take advantage of the best possible support in the event of a fault in
the appliance during the warranty period. You will require the serial number (SN) and ap-
pliance designation to complete the registration process. This information can be found on
the identification plate for your appliance.
My appliance information:
SN:
___________________
Appliance:
_____________________
Always have this appliance information to hand when you contact V-ZUG. Thank you.
►
Open the appliance door.
–
The identification plate is located at the bottom.
Requesting repairs
You can contact your nearest V-ZUG service centre directly and free of charge on our ser-
vice hotline – 0800 850 850. When requesting repairs over the phone, we will agree on
an appointment for us to visit your site at your earliest convenience.
General enquiries, accessories, service agreement
V-ZUG is happy to help with your general administrative and technical enquiries, orders for
accessories and spare parts, or information relating to advanced service agreements. If
you would like to contact us in relation to any of the above, please call
+41 (0) 58 767 67 67 or visit www.vzug.com.
