29
Troubleshooting
ERROR PROMPT
SOLUTION
Error 1: Insert the dustbin
Cleaning is triggered when the dust bin is taken out; please reinstall the
dust bin
Error 2: Put the machine on the floor
before starting
You may pick up the machine; or the machine is suspended; please
move the machine to a flat ground and start it again
Error 3: Please lay the machine flat
on the ground and then start it
The machine tilts; please move the machine to a flat ground and then
start it
Error 4: Please check whether the
front bumper is stuck
The edge or collision sensor is stuck; please push the bumper left and
right to confirm that it is not stuck
Error 5: Low battery; please charge Put the main unit on the charging base for charging
Error 6:The machine is trapped
Please move the machine to an open ground and then start it
Error 7: Please check whether the
wheel is stuck
The main wheel is stuck or entangled; please check the main wheel and
remove the foreign matters
Error 8: Please check whether the
rolling brush is stuck
The rolling brush is entangled or stuck; please check the rolling brush and
remove the foreign matters
Error 9: Please check whether the
side brush is stuck
The side brush is entangled or stuck; please check the side brush and
remove the foreign matters
