User Guide 23
22 User Guide
Top-up
Top-up
Top-up
Along with your meters you will also be issued with
your own electricity top-up card, enabling you to top-up
your meters as and when you need. Our smart meter
engineer will ensure your meter is installed with positive
credit, however you should top-up very soon before that
credit runs out.
Minumum top-up
Maximum top-up
PayPoint outlet
£2
£45
Online & App
£10
£175
SMS
£10
£175
Phone
£5
£50
How much can I top-up?
App
Online
SMS
Phone
PayPoint
App
From the comfort of your home, on the bus, in the
park, wherever you like – once your payment details
are securely saved to your account, you can top-up in
a couple of clicks and the payment will automatically
credit your meters.
Our app is free and available to download on iOS and
Android devices.
