The Utile Engineering Co. Ltd.
28/07/04
Irthlingborough, Northamptonshire. England
Tel: +44 (0) 1933 650216
Fax: +44 (0) 1933 652738
16
IC101
Warranty Claim Conditions
Utile offers a 12-month warranty against faulty parts and workmanship. This does not include components used in
the production of packages, where the appropriate manufacturers warranty applies.
1. The warranty period commences from the first day that the operator receives the machine.
2. The warranty covers defective parts or workmanship used in the manufacture of the machine.
3. The operator must notify the company promptly of any failure (using the appropriate procedure – indicated
below).
Please note: The company is not liable for any claim where: -
1. Damages or delay or any other consequential cost associated with the alleged defect, are incurred.
2. Malfunction caused by fair wear and tear, abnormal conditions of use, accident, neglect or misuse of
equipment, or improper storage.
3. Deviation from operating specifications or other special terms of sale.
4. Improper operation, maintenance or repair.
5. Damage resulting during shipment or installation by other than company authorised personnel.
6. Freight charges for goods returned to the company’s premises.
No allowances will be made for repairs or alterations carried out without the company’s written consent or approval.
Claim form
To make a claim complete the form below and send, phone, fax or email us at the address at the bottom of the
page.
Warranty Claim Form
Your Details
Name:
Company Name:
Company Address:
Telephone:
Fax:
E-mail:
Machine Details
Serial Number:
Model:
Site Location:
Supplier Name:
Installers Name:
Date Commissioned:
Name of Person responsible for Maintenance:
Operating Hours a Day:
Duty Details
Speed:
Gas Flow:
Pressure:
Further Information
Warranty
