11393107 Rev E
PD1200 Pole Display Installation Guide
11393107E
UTC RETAIL
2
Install the Pole Display
1. Open the pole display box and remove
the pole display.
2. Remove all packing materials.
3. If the pole display is being used with an
UTC RETAIL POS system that has a
hat bracket already installed:
Insert the pole display into the hat
bracket.
- or -
If the display pole is free standing:
a. Install the hat bracket on the base
plate.
b. Install the base plate and hat
bracket in the proper location.
c. Insert the pole assembly into the
hat bracket.
4. Route the pole display data cable to the
POS logic unit port.
5. Plug the pole display data cable into
appropriate logic unit port USB or Com
Port
Figure 1: POS System
Figure 2: Free Standing
RS232 Pole Display Factory Settings Baud -rate = 9600, Word length = 8, Stop bits = 2, Parity =
None. Refer to the PD1200 Pole Display Programming guide to change baud rates or parity.
Power-Up
Plug the barrel type connectors at the ends of the black power wire and the wall transformer wire
together. Place the wall transformer into a 120-volt AC power source. For RS232 units ,the display
unit will momentarily display UTC RETAIL ROM version.
For USB controlled Customer Displays the Software Driver must be installed in order to operate the
unit. Go to
http://www.utcretail.com/
to obtain the correct driver for your needs.
You have completed the installation of Ultimate Technology’s PD1200 Pole Display. If you experience problems with any of the
components of the PD1200 Pole Display, see the “Troubleshooting Procedures” section below.
Troubleshooting Procedures
The following table presents symptoms and solutions for problems potentially encountered when
installing the PD1200 Pole Display.
Symptom
Solutions
The pole display does
not have power.
•
For UT28XX POS Systems, if the pole has an RS232 connector,
make sure it is not plugged into the COM1 port. There is no +5 on
pin 9 of this port. Use the COM2 -6 ports.
•
If using a wall transformer, make sure it is plugged into the AC
power source and into the power jack on the pole interface cable.
Meaningless characters
appear on the pole
display when I run my
application.
•
For RS232 Devices, check the baud-rate settings for the application
to ensure that they match the settings for the pole display.
Note:
Please call UTC RETAIL Technical Support at 800.349.0546, if you have any problems not addressed in the
Troubleshooting Procedures, or have questions about other sections of this documentation.
