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9
D. Click the
Properties
button.
E. Click the
Diagnostics
tab.
F. Click the
Query Modem
button.
If you see a series of commands and responses from the modem,
the installation was successful.
If you do not see a series of commands and responses, the installa-
tion was not successful; repeat the installation procedure.
Linux 2.4.20 or higher
A. Verify you have a USB modem driver (CDC ACM) compiled into
a Linux kernel 2.4.20 or higher or as a loadable module for your
kernel.
B. Verify the
PWR
LED on the modem is lit.
C. Unplug the USB modem from your computer, then plug the
modem back in. If the
PWR
LED does not light, try another USB
port on your computer.
D. For advanced troubleshooting information, see the
Linux
folder
on the USRobotics Installation CD-ROM
Mac 10.4.3 or later
A. Go to
Apple
>
System Preferences
>
Network
.
B. Select
USB Modem
from the
Show
menu. If
USB Modem
is
not listed, repeat the installation procedure.
C. Select the
Modem
tab.
D. Verify that
USRobotics 56K USB Modem
is shown as your cur-
rent modem
.
If the modem is not selected; scroll through the
Modem
list,
select
USRobotics 56K USB Modem
and click
Apply Now
.
If the installation was still not successful; repeat the installation
procedure making sure you plug the modem directly in to a USB
port on your computer.
