URB-E sport series, Owner'S Manual

Page: 16 / 20

15.
Battery should be turned off and fully charged prior to doing any
troubleshooting, adjustment, etc.
Troubleshooting Guide
Does not work out of the box Kill switch is engaged Make sure the kill switch is in the
pushed-in position.
Charger not working Not plugged in correctly Check lights on charger:
Red=Charging
Green= Charging complete
No light= replace charger
URB-E no longer works Battery will not hold a charge If the motor makes a clicking sound,
battery needs to be replaced.
Short run time / Runs slow Rider weight Do not exceed 250 lb. max weight limit.
URB-E doesn’t run Turn key to ON position.
Kill switch to pushed-in position.
Check battery for charge. green, yellow,
or red light on throttle need to be lit.
Brake lever is released with nothing
causing it to be partially engaged.
URB-E doesn’t fold Pull the seat all the way up and
towards the handlebars. At the same
time, guide the back wheel towards the
front wheel with the wheels directly in
line.
URB-E doesn’t unfold Make sure the release latch is all the
way up without pulling against the
back swing arm. Once released, extend
the URB-E SPORT SERIES to its fully
expanded position.
URB-E won’t lock in folded position Make sure the tires are aligned and the
back swing arm is folding straight
towards the center of the handlebars.
Disc brake rubbing Adjust caliper position by carefully
turning the rear brake adjustment dial.
(see page 14)
Brake lever pulls all the way to the
throttle
Turn brake cable adjuster next to the
brake handle to reduce slack.
Riding conditions Use only on flat, dry surfaces. Avoid
inclines and debris.
Battery is not fully charged Charge for a full 4 hours for max
battery capacity
Damaged battery
Battery OFF
Kill switch ON
Battery not charged
Brake lever engaged
Do not store in extreme temperature.
Always store and charge in optimal
conditions (see Battery and Charger
Care section). Replace battery if
necessary.
Kill switch is engaged Make sure the kill switch is in the
pushed-in position.
Outlet not working Check power to wall outlet. Try a
different outlet.
Problem Possible Cause Solution