UPS Direct Multi Sentry MST 60 Installation And Use Manual Download Page 44

Page: 44 / 52

PROBLEM

POSSIBLE CAUSE

SOLUTION

THE DISPLAY SHOWS

C01

NO JUMPER ON R.E.P.O.

CONNECTOR (SEE "FRONT

UPS VIEWS") OR JUMPER

NOT INSERTED PROPERLY

Connect or properly insert jumper. If present, verify that

the optional emergency contact complies with

information detailed in the R.E.P.O. paragraph

THE DISPLAY SHOWS

C02

MANUAL BYPASS SWITCH

(SWMB) CLOSED

If the switch (SWMB) located behind the door was not

closed intentionally, open it

NO JUMPER ON TERMINALS

FOR REMOTE MAINTENANCE

BYPASS (A3-A4, "UPS

CONNECTIONS VIEW")

Insert the jumper or, if an additional auxiliary contact is

present, follow directions described in paragraph

"Remote Maintenance Bypass"

THE DISPLAY SHOWS

ONE OR MORE OF THE

FOLLOWING CODES:

A30, A32, A33, A34

THE UPS WILL NOT

START UP

AMBIENT

TEMPERATURE < 0°C

Heat up the room, wait for dissipater temperature to

exceed 0°C and start up the UPS

TEMPERATURE SENSOR

MALFUNCTION ON

DISSIPATOR

Activate manual bypass (SWMB), switch off the UPS,

re-start the UPS and exclude manual bypass. Call the

nearest service centre if this problem persists.

THE DISPLAY SHOWS

ONE OR MORE OF THE

FOLLOWING CODES:

F09, F10

UPS INPUT STAGE

MALFUNCTION

Activate manual bypass (SWMB), switch off and re-start

the UPS. Exclude manual bypass Contact the nearest

service centre if this problem persists

PHASE 1 PRESENTS

VOLTAGE MUCH LOWER

THAN THE OTHER TWO

PHASES.

Open the SWIN, switch on batteries, wait for sequence

completion and close the SWIN

THE DISPLAY SHOWS

ONE OR MORE OF THE

FOLLOWING CODES:

F11, F14, F15, F16, F17,
L06, L07, L08, L09, L14,
L15, L16, L17, L18, L19,

L20, L21, L22

INSERTION OF ABNORMAL

LOADS

Remove load. Insert manual bypass (SWMB), switch off

and re-start the UPS. Exclude manual bypass Call the

nearest service centre if this problem persists.

UPS INPUT OR OUTPUT

STAGE MALFUNCTION

Activate manual bypass (SWMB), switch off and re-start

the UPS. Exclude manual bypass Contact the nearest

service centre if this problem persists

THE DISPLAY SHOWS

ONE OR MORE OF THE

FOLLOWING CODES:

F03, F04, F05, A08, A09,

A10

NO CONNECTION ON ONE OR

MORE PHASES

Verify terminal connections

FUSES BROKEN INSIDE

PROTECTIONS ON PHASES

OR INPUT CONTACTOR

Call the nearest service centre

THE DISPLAY SHOWS

ONE OR MORE OF THE

FOLLOWING CODES:

F42, F43, F44, L42, L43,

L44

FUSES BROKEN INSIDE

PROTECTIONS ON

BATTERIES

Call the nearest service centre

www.upsdirect.com

Summary of Contents for Multi Sentry MST 60

Page 1: ...w w w u p s d i r e c t c o m ...

Page 2: ...company in compliance with applicable standards Hazardous materials such as CFCs HCFCs or asbestos have not been used in this product Packaging is composed of RECYCLABLE MATERIALS Dispose of all material in compliance with applicable standards in the country in which the product is used Refer to the following table to identify materials DESCRIPTION MATERIAL Pallet Wood FOR Package box Corrugated c...

Page 3: ...RICAL CONNECTIONS 17 CONNECTION CABLES SECTION 17 ARRANGING CONNECTION CABLES 17 PRELIMINARY OPERATIONS FOR CONNECTION 18 CONNECTIONS TO MODELS WITH STANDARD BYPASS 19 CONNECTIONS TO MODELS WITH SEPARATE BYPASS 19 ELECTRICAL SYSTEM CONNECTION DIAGRAMS 20 PROTECTION DEVICES 23 SHORT CIRCUIT PROTECTION 23 PROTECTION AGAINST BACK FEED 23 INPUT LINE THERMAL MAGNETIC SWITCHES 23 BATTERY LINE 23 OUTPUT ...

Page 4: ...E 35 MANUAL BYPASS SWMB 35 REDUNDANT AUXILIARY POWER ADAPTER FOR AUTOMATIC BYPASS 36 POWER WALK IN 36 DERATING OF POWER FOR 200 208V NEUTRAL PHASE LOADS 36 UPS CONFIGURATION 37 COMMUNICATION PORTS 39 RS232 AND USB CONNECTORS 39 COMMUNICATION SLOT 39 AS400 PORT 40 ACOUSTIC SIGNAL BUZZER 41 SOFTWARE 42 MONITORING AND CONTROL SOFTWARE 42 CONFIGURATION SOFTWARE 42 TROUBLESHOOTING 43 STATUS ALARM CODES...

Page 5: ...w w w u p s d i r e c t c o m ...

Page 6: ...nabled us to achieve high performance such as ZERO IMPACT SOURCE ensures low input distortion power factor close to one and maximum compatibility with the generator BATTERY CARE SYSTEM allows custom handling of batteries for different topologies and continuous monitoring of the same thus increasing efficiency and duration SMART INVERTER provides extraordinary efficiency even at low load rates and ...

Page 7: ...FRONT UPS VIEWS Control panel with graphic display Wheels for UPS handling Front door with lock Parking brakes Ventilation grille 5 4 3 2 1 w w w u p s d i r e c t c o m ...

Page 8: ... port RS232 communication port UPS Parallel Board housing optional From left to right SWIN Input switch SWBYP Separate bypass switch optional QN Switch for service personnel use only SWMB Manual bypass switch SWOUT Output switch Slot for communication accessory boards Terminal cover panel 4 3 1 2 w w w u p s d i r e c t c o m ...

Page 9: ...S L1 L2 L3 N Power connections SEPARATE BYPASS optional OUTPUT L1 L2 L3 N Power connections OUTPUT PE Power connections GROUND A1 A2 Connection for external synchronization signal A3 A4 Connection for remote auxiliary maintenance bypass A5 A6 Connection for remote auxiliary output switch EXT BATT TEMP Connection for external battery temperature probe w w w u p s d i r e c t c o m ...

Page 10: ...UPS REAR VIEW Powershare Socket housing optional Power board fans MultiCOM 382 contacts board accessory housing Battery charger fan 4 1 3 2 w w w u p s d i r e c t c o m ...

Page 11: ... batteries LED Battery operation LED ECO mode LED Load on bypass LED Graphic display Stand by alarm LED F1 F2 F3 F4 FUNCTION KEYS Each key s task can be found on the lower part of the display and varies according to menu w w w u p s d i r e c t c o m ...

Page 12: ...h Separate Bypass allows a separate connection between the input line and the bypass line The UPS output will be synchronized to the bypass line in such a way that there will not be any incorrect switching between push pull voltages in the event of automatic bypass intervention or manual bypass SWMB closing w w w u p s d i r e c t c o m ...

Page 13: ...5 kcal h 8910 B T U h 3 65 kW 3140 kcal h 12460 B T U h Power loss at nominal distorting load pf 0 7 and with charged batteries 1 2 41 kW 2070 kcal h 8220 B T U h 3 12 kW 2680 kcal h 10640 B T U h Installation site fan flow rate for heat removal 2 1400mc h 2000 mc h Current dispersed to ground 3 100 mA Degree of protection IP20 Cable input at bottom rear 1 3 97 B T U h 1 kcal h 2 Use the following...

Page 14: ...re with the UPS in operation is maintained between 0 and 40 C The UPS is able to operate at a temperature between 0 and 40 C The recommended operating temperature for the UPS and the batteries is between 20 and 25 C The actual operating life of the batteries is 5 years on average at an operating temperature of 20 C If the operating temperature reaches 30 C the operating life is halved avoid positi...

Page 15: ...he 2 brackets fastening the UPS to the pallet unscrewing the type A and B screws A A A A The previously removed brackets can also to be used as slides Fasten the slides to the pallet with the use of type A screws taking care to align the two wheels If necessary unblock the front wheel brakes Ensure that the door is fully closed ATTENTION it is advisable to bring the UPS down by pushing from the re...

Page 16: ...ee space in front of the equipment to allow for start stop operations and maintenance 1 5 m the upper part should be at least 50cm from the ceiling to allow for maintenance operations the rear of the UPS must be placed at least 30 cm from the wall for proper air flow blown from air vents no objects should rest on the upper part of the UPS After positioning block the device by means of the front wh...

Page 17: ...ds oversize neutral line N by 1 7 times the phase line Note the maximum section of the cables that can be inserted in the terminal board is equal to 95 mm2 flexible and rigid cables ARRANGING CONNECTION CABLES It is advisable to wire the power cables routing them from the rear under the UPS to the front of the machine bringing them back in the terminal area as follows At the bottom of the units is...

Page 18: ... input Neutral must always be connected Do not connect the output neutral with the input neutral ATTENTION a three phase four wire distribution system is required The standard UPS version must be connected to a 3 Phase Neutral PE ground protection TT TN or IT type power line Comply with phase rotation TRANSFORMER BOXES optional are available to convert distribution systems from 3 wire to 4 wire AT...

Page 19: ...S WITH SEPARATE BYPASS Follow the instructions below in order open the door remove the terminal cover panel positioned under the switches see Front UPS views connect the protective conductor ground cable to the PE marked screw connect the input bypass output and battery cables to the terminal board observing the positions and polarities indicated in the figure below Note connection of the protecti...

Page 20: ...ELECTRICAL SYSTEM CONNECTION DIAGRAMS UPS without neutral connectivity variation UPS with galvanic input insulation UPS with galvanic output insulation w w w u p s d i r e c t c o m ...

Page 21: ...al connectivity variation and with separate bypass input UPS with galvanic input insulation and with separate bypass input UPS with galvanic output insulation and with separate bypass input w w w u p s d i r e c t c o m ...

Page 22: ...to be connected to the same potential If the two power supplies are different you must use an isolation transformer on one of the inputs UPS without neutral connectivity variation and with separate bypass input connected on an independent power line UPS with separate bypass input connected on an independent power line and with galvanic input insulation UPS with separate bypass input connected on a...

Page 23: ... curve C or D depending on the type of load as indicated in the following table Automatic external AC protections Mod UPS Network input Separate bypass input optional 60kVA 100A 100A 80kVA 125A 125A In the case of non linear loads properly oversize neutral line N after on site assessment If the protection device upstream to the UPS interrupts the neutral conductor all phase conductors must also be...

Page 24: ...ivity is modified only if an isolation transformer is present or when the UPS operates with neutral disconnected upstream When operating with mains power present a differential switch inserted in the input can intervene since the output circuit is not isolated from the input circuit In any case it is always possible to insert more differential switches in the output possibly coordinated with those...

Page 25: ...ed normal condition a current of 15mA max circulates EXTERNAL SYNC This non isolated input is used to synchronize the inverter output with a suitable signal coming from an external source To install use an isolation transformer with isolated single phase output SELV within range 12 24V AC with 0 5VA power connect the transformer primary to the external synchronization source respecting the polarit...

Page 26: ...al to the EXT BATT TEMP connector see UPS connections view following instructions contained in the relative manual After installation enable this external temperature measuring function by means of the configuration software REMOTE PANEL The remote panel optional allows you to monitor the UPS from a distance and thus have a detailed real time overview of machine status Using this type of device ne...

Page 27: ... this connection can cause power cut off to the load and UPS damage Use switches and power cables suitable for UPS currents Use a double insulation cable with a 1mm2 section for connecting SERVICE BYPASS and AUX SWOUT terminals to relative REMOTE MAINTENANCE BYPASS 3 and OUTPUT 2 switch auxiliary contacts Verify compatibility between the Remote maintenance bypass and neutral connectivity of the sy...

Page 28: ...agram of the UPS which describes the individual components that it is composed of UPS block diagram IMPORTANT Our UPS have been designed and built for long term duration even in the most demanding operating conditions Please remember however that these are electrical power devices and as such they require periodic inspections In addition some components inevitably have their own life cycles and th...

Page 29: ...d position Closing the external UPS battery line switch fuses After having checked proper connection polarity close the external UPS battery line switch fuses Attention any connection made not in compliance with instructions stated in paragraph Electrical connections may have damaged the battery fuses and other protections in this case call for assistance to avoid further damage to the UPS UPS Pow...

Page 30: ...TENTION you must configure the UPS to set the correct values of total nominal capacity of the battery This operation must be performed by means of the configuration software reserved for Service personnel only From the main menu press to enter into the start menu When asked to confirm select YES press to confirm and wait a few seconds Verify that the UPS is set to status with the inverter powered ...

Page 31: ...switch on and the display will turn on Press to access the start menu When asked to confirm select YES and press again to confirm All the LEDs around the display will light up for about 1 sec and the buzzer will begin to emit a beep every 7 sec The start sequence is completed when the UPS is set to battery operation status Note if the sequence described above is not performed within 1 min the UPS ...

Page 32: ...ne Battery Charge Automatic Static Bypass The diagram shows the status of the three power logical modules PFC Converter Inverter Automatic Static Bypass Each module can take on one of the following status types Module Off Module on in normal operating mode Module alarm or block The following symbols show the power flow to and from the batteries uncharged charged and the status of input and inverte...

Page 33: ...LTS UPS operation status display area The first row is always active and constantly displays UPS status in real time The second is activated only in the presence of a UPS error and or fault and shows the type of detected error fault A code corresponding to the event in progress is shown to the right of each row KEYS FUNCTION Area divided into four boxes each relative to the underlying function key...

Page 34: ...DISPLAY MENU w w w u p s d i r e c t c o m ...

Page 35: ...the UPS desynchronizes bringing itself to the nominal frequency and bypass can no longer be used free running mode MANUAL BYPASS SWMB ATTENTION Contact a service centre should any malfunctions be detected UPS maintenance can only be performed by skilled personnel who have been trained by the manufacturer ATTENTION dangerous voltages even with the input bypass output and battery open switches can b...

Page 36: ...uration software When this mode is enabled once the mains power is restored after a period of autonomy the UPS begins absorbing from it again progressively so as not to threaten due to the peak for any generator group that may be installed upstream The duration of the transition can be set from 0 to 125 seconds The default value is 10 seconds when this function is active During the transition the ...

Page 37: ...l automatically be reset Function modification can be blocked by means of the configuration software Configurations which can be modified by means of configuration software available at service centres are listed in the following table FUNCTION DESCRIPTION DEFAULT Operating mode UPS operating mode On line Output nominal voltage Output nominal voltage neutral phase 230V Output nominal frequency Out...

Page 38: ...eshold Permitted voltage range for ECO mode operation Low 200V High 253V UPS without battery Operating mode without batteries for frequency converters stabilisers Operation with batteries Battery low time Estimated autonomy time remaining for the battery low warning 3min Automatic battery test Interval of time for the automatic battery test 40 hours Parallel common battery Parallel system with sin...

Page 39: ...NECTOR USB CONNECTOR PIN NAME TYPE SIGNALS PIN SIGNALS 1 IN 1 VBUS 2 TX OUT TX serial line 2 D 3 RX IN RX serial line 3 D 4 4 GND 5 GND POWER 6 OUT 7 8 15V POWER Isolated power 15V 5 80mA max 9 WKATX OUT ATX power adapter activator COMMUNICATION SLOT The UPS is supplied with two expansion slots for optional communication cards that allow device dialogue using the main communication standards see F...

Page 40: ... UPS will begin operation via the inverter If the jumper is removed without power the UPS will begin operation via batteries 4 5 12 BATTERY LOW OUTPUT 1 Signals that batteries are low when contact 5 12 is closed 1 6 13 14 BATTERY WORKING OUTPUT 2 Signals that the UPS is operating via batteries when contact 6 14 is closed 1 9 10 LOCK OUTPUT 3 Signals that the UPS is locked when the contact is close...

Page 41: ...insertion of a distorted current Sound C This signal is emitted when the UPS switches to battery operation before No Battery is signalled sound D It is possible to silence signals see Graphic display paragraph Sound D This signal is emitted when battery operation reaches No Battery alarm threshold It is possible to silence signals see Graphic display paragraph Sound E This signal is emitted when a...

Page 42: ... desired operating system Connect the UPS RS232 communication port to a PC COM communication port by means of the supplied serial cable or connect the UPS USB port to a PC USB port via a standard USB cable Follow the installation program instructions For further information regarding installation and user consult the software manual which can be downloaded at www riello ups com CONFIGURATION SOFTW...

Page 43: ...N Failure to make this connection can damage the UPS and or the load Connect the mains to the terminals as indicated in the Installation paragraph THE SWITCH BEHIND THE DOOR SWIN IS OPEN Close the switch NO MAINS VOLTAGE BLACKOUT Verify electrical main voltage presence If necessary switch on via batteries to power the load UPSTREAM PROTECTION INTERVENTION Reset protection Attention check that ther...

Page 44: ...OR MORE OF THE FOLLOWING CODES F09 F10 UPS INPUT STAGE MALFUNCTION Activate manual bypass SWMB switch off and re start the UPS Exclude manual bypass Contact the nearest service centre if this problem persists PHASE 1 PRESENTS VOLTAGE MUCH LOWER THAN THE OTHER TWO PHASES Open the SWIN switch on batteries wait for sequence completion and close the SWIN THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING ...

Page 45: ...HRESHOLD Wait until the batteries have recharged or force power on manually via the ON menu THE DISPLAY SHOWS ONE OR MORE OF THE FOLLOWING CODES F06 F07 F08 INPUT CONTACTOR BLOCKED Activate manual bypass SWMB switch off the UPS open the SWIN and contact the nearest service centre Attention once the SWIN is open it will no longer be possible to close it again before Service intervenes THE DISPLAY S...

Page 46: ...AMBIENT TEMPERATURE EXCEEDING 40 C SOURCES OF HEAT NEAR THE UPS VENTILATION SLITS OBSTRUCTED OR TOO CLOSE TO WALLS TEMPERATURE SENSOR OR BATTERY CHARGER COOLING SYSTEM MALFUNCTION Remove the cause of over temperature Insert manual bypass SWMB without switching off the UPS and wait for battery charger temperature to lower Exclude manual bypass Contact the nearest service centre if this problem pers...

Page 47: ...Ready for start up S10 UPS locked load not powered S11 UPS locked load on bypass S12 BOOST stage or battery charger locked load not powered S13 Frequency converter load powered by inverter COMMAND indicates presence of an active command CODE DESCRIPTION C01 Remote power off command C02 Remote load command on bypass C03 Remote power on command C04 Battery test in progress C05 Manual bypass command ...

Page 48: ...ted current peak on Phase1 output A20 Elevated current peak on Phase2 output A21 Elevated current peak on Phase3 output A22 Load on Phase1 set user threshold A23 Load on Phase2 set user threshold A24 Load on Phase3 set user threshold A25 Output switch open A26 Positive battery branch absent or battery fuses open A27 Negative battery branch absent or battery fuses open A29 System temperature sensor...

Page 49: ...soid inverter deformed F16 Phase3 sinusoid inverter deformed F17 Inverter stage fault F19 Positive battery overvoltage F20 Negative battery overvoltage F21 Positive battery undervoltage F22 Negative battery undervoltage F23 Output overload F26 Phase1 output contactor locked does not open F27 Phase2 output contactor locked does not open F28 Phase3 output contactor locked does not open F29 Phase1 ou...

Page 50: ...ontinuous voltage on inverter output or Phase1 sinusoid inverter deformed L21 Continuous voltage on inverter output or Phase2 sinusoid inverter deformed L22 Continuous voltage on inverter output or Phase3 sinusoid inverter deformed L23 Phase1 output overload L24 Phase2 output overload L25 Phase3 output overload L26 Phase1 output short circuit L27 Phase2 output short circuit L28 Phase3 output short...

Page 51: ...Frequency 4 50 60Hz Output nominal current 87A 116A Nominal apparent power in output 60kVA 80kVA Nominal active power in output 54kW 72kW Output power factor 0 9 Short circuit current 1 5 x In for t 500ms Output voltage precision referred to output voltage 400V AC 1 Static stability 5 0 5 Dynamic stability 3 resistive load 6 Output voltage harmonic distortion with linear load and normalized distor...

Page 52: ...ltage within the specified accuracy range recalibration may be necessary after a long period of operation 4 If network frequency is within 5 of the selected value the UPS is synchronized with the network If frequency is out of the range of tolerance or in battery operation the frequency is the one selected 0 01 5 Mains Battery load 0 100 6 Mains battery network resistive load 0 100 0 7 Recharging ...

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