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The appliance is not
cooling as expected
The food may be too close which will block the air
circulation. You may have placed hot foods or too many
foods inside the refrigerator. The door may not be closed
correctly. The rubber on the door may be damaged. The
refrigerator may not be ventilated. There may not be
enough free space between the top and side spaces of
the refrigerator and other surfaces.
The temperature regulator may not be positioned
correctly.
There is thawing water
scattered inside the
appliance and on the
floor
Make sure that the tube and drain hose are not blocked.
Make sure that the drainage compartment is correctly
positioned.
Condensation formed
on the outside of the
device
This can happen when humidity is high, during cold
seasons, for example. The phenomenon is the same
when cold water is placed in a glass, and it does not
represent any problem. Wipe with a dry cloth.
You hear a noise similar
to that made by running
water
It is the noise of the refrigerant passing through the
tubes. It does not represent any problem.
The side panel of the
refrigerator is hot
This will happen when the door opens or closes
frequently, when it is put into operation in the appliance
or when the appliance operates during the summer with
a high outside ambient temperature. In this case, do not
touch the panel, as this results from the concentrated
heat inside the structure and does not represent any
problem.
This appliance has a warranty of 2 years from the date of purchase, considering the
following notes:
•
Guarantee is only valid showing the invoice or purchase ticket.
•
Damage caused during transportation, negligence, incorrect installation or
installation, and external influences such as: atmospheric or electric rays, floods,
humidity, etc. are not covered by the guarantee.
•
This warranty will finish when it is discovered that they have been subjected to
repairs, alterations or interventions by any person not authorized.
•
To make use of the guarantee go to the store where you purchased this product or
contact us by:
•
By email, [email protected]. Please, attach the invoice, add your contact
details and explain briefly what the issue is.
