2.
This guarantee shall operate for a period of
Two Years
from the date of original
purchase of the appliance which date shall be proved to the reasonable
satisfaction of a Univa authorized service agent or consultant.
3.
The liability of Univa shall be limited to the repair or replacement by a Univa
authorized service dealer in its sole discretion of the defective parts of the
appliance at its sole cost. Univa shall not be liable for any loss or damage
suffered by the customer or any other party or caused to the appliance arising
from negligent use.
4.
Univa shall be entitled to charge its customer a travelling rate for distances more
than 50km from the nearest Univa service center or authorized service agent.
5.
The liability of Univa shall be limited in respect of defective parts or material or
in respect of defective workmanship only. Univa authorized service agent shall
have no liability if, in its opinion, the defect or fault was caused through faulty
installation, accidental damage, incorrect usage, misuse or abuse, failure to
follow the operating instructions, fire, flood, civil disturbances or any Act of
God. The company shall not be responsible for damages caused by insect
and/or animal infestation. Univa shall not be obliged to replace rusted or
corroded plates, light bulbs, fuses, vitreous enamelware, burners, burner parts,
rings and any other items which Univa, in its sole discretion, determines that
the life of such item depends on the amount of use and care taken in respect
of such item.
6.
The guarantee shall become null and void if the appliance is dismantled or any
repairs are affected by persons not duly authorized by Univa, or if non-genuine
Univa parts are used, or if the serial number of the appliance is removed..
7.
The product has been designed and manufactured for normal domestic use and
the guarantee will accordingly become void and cease to operate if the product
is not used for domestic purposes.
8.
If the customer is unable to prove the date of purchase of the appliance to the
reasonable satisfaction of the representative of a Univa authorized service
agent or if no fault or defects are found in the appliance, a Univa authorized
service agent shall be entitled to charge for the work done and travelling
expenses incurred.
9.
If an approved, tested and verified surge protection device (SPD) against
voltage surges is not utilized on any Univa branded product, all guarantees are
null and void. The correct use of such a device should be proven to claim against
the guarantee.
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