Unitron Unison Digital BTE Owner'S Manual Download Page 22

Page: 22 / 29

Troubleshooting Guide

SYMPTOM

CAUSE

POSSIBLE REMEDY

No sound

• Not turned on

• Low/dead battery

• Poor battery contact

• Battery upside down

• Earmolds/slim tubes

blocked with ear wax

• Plugged microphone

protector

Not loud

• Low volume

enough

• Low battery

• Earmolds/slim tube

not inserted properly

• Change in hearing

• Earmolds blocked

with ear wax

• Turn on

• Replace battery

• Consult your hearing

healthcare professional

• Insert battery plus (+) side up

• Clean earmolds. See “Cleaning the

Earmolds”. Consult your hearing

healthcare professional.

Use cleaning pin to dislodge ear wax

in slim tubes. See “Cleaning the slim

Tubes and Domes”. Consult your

hearing healthcare professional.

• Consult your hearing

healthcare professional

• See hearing healthcare

professional

• Replace battery

• See “Cleaning the Earmolds” or

“Putting Your Unison Hearing

Instruments on Your Ears”. Reinsert

carefully.

• Consult your hearing

healthcare professional

• Clean earmolds. See “Cleaning the

Earmolds”. Consult your hearing

healthcare professional. Use

cleaning pin to dislodge ear wax in

slim tubes. See “Cleaning the Slim

Tubes and Domes”. Consult your

hearing healthcare professional.

Summary of Contents for Unison Digital BTE

Page 1: ...Unison Digital BTE Guide ...

Page 2: ...n Digital BTE Guide 4 Turning Your Unison Hearing Aids On and Off 5 Putting Your Unison Hearing Instruments on Your Ears 6 Feedback Free Listening 6 Operating Instructions 7 Assistive Listening Devices 9 Replacing the Battery 11 Caring for Your Hearing Aids 13 Cleaning Your Unison Hearing Aids 13 Warnings 16 Troubleshooting Guide 20 Warning to Hearing Aid Dispensers 23 ...

Page 3: ...____________________________________ Serial Number ________________________________________ Replacement Batteries Size 10 Size 13 Size 675 Warranty _____________________________________________ Use Program 1 for _____________________________________ Use Program 2 for ____________________________________ Use Program 3 for ____________________________________ Date of Purchase _______________________...

Page 4: ...ng solutions that incorporate special features to solve the everyday problems and concerns you have with hearing loss and hearing aids The best choice of hearing instrument is different for everyone it comes down to your individual hearing loss lifestyle preferences and budget The Unison series meets your unique needs with three high quality digital hearing instrument models Your hearing healthcar...

Page 5: ...vious experience with hearing instruments a few hours a day may be enough and then you can increase wearing time gradually Once you have become accustomed to your hearing aids you should wear them all day every day since infrequent use will not permit you to adapt to your hearing aids and enjoy their full benefits The quicker you get used to the everyday sounds around you the less you will notice ...

Page 6: ...some of the components on your hearing aids Have your hearing healthcare professional place a check beside the diagram that best describes your BTE style 4 Legend 1 Earhook 2 Slim Tube 3 Microphone and Microphone Shield 4 Program Button 5 Volume Control 6 Battery Door On Off Switch 7 Dome 8 Retention Piece BTE with Volume Control BTE with Slim Tube BTE without Volume Control 1 3 4 5 6 1 3 4 6 2 3 ...

Page 7: ...is pushed To turn the hearing aid off partially open the battery door This position allows excess moisture to vent away from the battery compartment Note If you have a high power BTE with a 675 battery you also have an on off switch in the volume control To replace the hearing aid battery fully open the battery door for access to the battery compartment 5 on off open Note When turning your hearing...

Page 8: ...lush against your head and not stick out 3 Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal 4 Repeat steps 1 3 for your other ear if you wear two hearing aids BTEs with Earhooks 1 Place the hearing instrument over the top of your ear 2 Carefully insert the earmold in your ear The earmold should fit into your ear snugly and comfortably 3 Repeat steps ...

Page 9: ...ery door is in the ON position The hearing aids return to the start up mute position each time you turn your hearing aids on This allows you to insert your hearing aids without experiencing whistling If you wear hearing aids now you may have experienced whistling from your hearing aids when you talk chew use the telephone or hug someone Unison s feedback technology dramatically reduces this uncomf...

Page 10: ... i e one beep for program 1 two beeps for program 2 etc If you prefer your hearing healthcare professional can adjust the pitch and loudness of the program beep or turn it off entirely Adjusting the Volume The volume on your hearing aids may adjust automatically in response to the loud or quiet sounds around you If you have a manual volume control you can further adjust the volume on your hearing ...

Page 11: ...rectional microphone system which focuses on sounds in front of you e g speech while reducing sounds from the sides or behind you e g noise Your directional system is activated by the push of the program button Your hearing healthcare professional will tell you which program s contain the directional microphones Replacing the Microphone Protectors Your Unison digital hearing aids have a shield to ...

Page 12: ...ate which program you are in Assistive Listening Devices Listening in Public Places Unison s telecoil can also help you listen in public places equipped with telecoil compatible assistive listening devices such as a loop system If your hearing aids do not operate when the telecoil is on the loop system may not be operating or you may be in a dead spot Try positioning yourself in a different part o...

Page 13: ...oLink MLx or an FM system Listening Over Distance Your Unison hearing aids may be compatible with Phonak s MicroLink Receiver Module a wireless FM system that improves listening over distance The MLx FM receiver module connects to the direct audio input system and is powered by the hearing aid battery See also Direct Audio Input Using FM and Infrared Systems Some FM systems consist of a teleloop w...

Page 14: ...battery into the battery compartment with the plus sign on the battery facing the same way as the plus sign on the edge of the battery door This will ensure that the battery door closes properly Note If the battery is inserted incorrectly the door will not close 4 Close the battery compartment door Low Battery Warning When you hear one long beep your digital hearing aids are warning you that their...

Page 15: ...iscard batteries carefully To prolong battery life remember to turn your hearing aids off when not in use Remove the batteries and keep the battery door open while hearing aids are not in use This will allow internal moisture to evaporate Battery Warnings Never leave hearing aids or batteries where small children and pets can reach them Never put hearing aids or batteries in your mouth If a hearin...

Page 16: ...or shower Do not immerse the hearing aids in water If your hearing aids do become wet do not attempt to dry them in an oven or microwave Do not adjust any controls Open the battery doors immediately and allow your hearing aids to dry naturally for 24 hours Regular use of a dehumidifier such as a Dri Aid kit can help prevent corrosion See your hearing healthcare professional for more information Do...

Page 17: ...ing the Unison Digital BTE Guide your hearing healthcare professional fit you with customized earmolds Earmolds send amplified sound from the hearing aids into the ears They must fit into your ears snugly and comfortably If amplified sound leaks out of your ear you may hear whistling Always ensure earmolds are clean and free of ear wax and moisture Do not use alcohol to clean your earmolds If the ...

Page 18: ...m tubes and domes replaced by your hearing healthcare professional approximately every three months or when they become stiff or brittle Clean the domes daily with a damp cloth You should also clean the slim tubes periodically with the cleaning pin provided when you begin to notice debris in and around the tubes To clean the slim tubes and domes 1 Hold the slim tube in one hand and the hearing ins...

Page 19: ...Note The slim tubes and domes should never be rinsed or submerged in water as water drops may become lodged in the tube block sound or damage the electrical components of the hearing instrument 5 Once the slim tube has been cleaned reattach the slim tube to the hearing instrument using the tool provided 17 ...

Page 20: ...on or a burning sensation in or around your ears inform your hearing healthcare professional and contact your physician Remove your hearing aids for CT and MRI scans or for other electromagnetic procedures Only plug the DAI cables into devices that produce safe voltages of less than 3 volts Special care should be exercised in wearing hearing aids when maximum sound pressure levels exceed 132 decib...

Page 21: ...odern components to provide the best possible sound quality in every listening situation However communication devices such as digital cell phones can create interference a buzzing sound in hearing aids If you experience interference from a cell phone being used close by you can minimize this interference in a number of ways Switch your hearing aids to another program turn your head in a different...

Page 22: ...the Earmolds Consult your hearing healthcare professional Use cleaning pin to dislodge ear wax in slim tubes See Cleaning the slim Tubes and Domes Consult your hearing healthcare professional Consult your hearing healthcare professional See hearing healthcare professional Replace battery See Cleaning the Earmolds or Putting Your Unison Hearing Instruments on Your Ears Reinsert carefully Consult yo...

Page 23: ...g healthcare professional Replace battery Consult your hearing healthcare professional Replace battery Remove and reinsert Remove hand clothing from ear Consult your hearing healthcare professional Consult your hearing healthcare professional Clean earmolds See Cleaning the Earmolds Consult your hearing healthcare professional Use cleaning pin to dislodge ear wax in slim tubes See Cleaning the Sli...

Page 24: ...d in the guide contact your hearing healthcare professional If you do not have a hearing healthcare professional please contact the nearest office listed on the back page of this booklet Replace battery Consult your hearing healthcare professional Move telephone receiver around ear for clearer signal See Using Unison with Telecoil for the Telephone Consult your hearing healthcare professional ...

Page 25: ...tory of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii Pain or dis...

Page 26: ...aluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid The physician will refer you to an audiologist or a hearing aid dispenser as appropriate for a hearing aid evaluation The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your abilit...

Page 27: ...eliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged Children With Hearing Loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development ...

Page 28: ...ope Daimlerstrasse 22 70736 Fellbach Oeffingen Germany France 2 rue Maryse Bastié 69500 Bron France Netherlands Archimedesbaan 19 P O Box 1214 3430 BE Nieuwegein New Zealand 10 215 Rosedale Rd M277 Private Bag 300987 Albany Auckland United Kingdom St George House Cygnet Court Centre Park Warrington Cheshire WA1 1PD U S A 2300 Berkshire Lane North Plymouth MN 55441 Manufacturer Unitron Hearing Ltd ...

Page 29: ...Distributor A 05 009 029 5316 02 Printed in Canada ...

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Unitron Unison Digital BTE, Owner'S Manual, Page: 22 / 29

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