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16
Cause
Possible remedy
Hearing aids not responding to remote control
commands
Holding the remote
control too far away
Move the remote control
closer to you
Holding the remote
control too close
Move the remote control to
a maximum distance of one
arm’s length
For any problems not listed in the guide, contact your
hearing healthcare professional. If you do not have a
hearing healthcare professional, please contact the
nearest office listed on the back page of this booklet.