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22

Two long beeps

• Low battery 

Whistling 

• Shells/domes not

inserted properly

• Hand/clothing near ear
• Poorly fitting shells/

domes

Not clear, distorted

• Poorly fitting shells/

domes

• Shells/domes 

blocked with ear wax

• Low battery
• Plugged microphone

protector

Shells/domes falling out of ear

• Poorly fitting shells/

domes

• Shells/domes not 

inserted properly

• Replace battery

• Remove and reinsert carefully

• Remove hand/clothing from ear
• Consult your hearing healthcare professional

• Consult your hearing healthcare professional

• Clean shells and domes. See “Cleaning the

Shells and Domes”. Consult your hearing
healthcare professional.

• Replace battery
• Consult your hearing healthcare professional

• Consult your hearing healthcare professional

• See “Putting Your Moxi Hearing Instruments

on Your Ears”. Reinsert carefully.

CAUSE

POSSIBLE REMEDY

Summary of Contents for Moxi BTE

Page 1: ...Moxi TM BTE Guide ...

Page 2: ......

Page 3: ...Putting Your Moxi Hearing Instruments on Your Ears 5 Turning Your Moxi Hearing Instruments On and Off 6 Feedback Free Listening 7 Replacing the Battery 8 Operating Instructions 10 Assistive Listening Devices 16 Caring for Your Moxi Hearing Instruments 17 Cleaning Your Moxi Hearing Instruments 18 Warnings 19 Troubleshooting Guide 21 Warning to Hearing Instrument Dispensers 24 ...

Page 4: ......

Page 5: ...Number ________________________________________ Replacement Batteries Size 312 Warranty ____________________________________________ Program 1 is the Automatic Program _____________________ Available on Yuu Next 16 and Next 8 only Program 2 is the Manual Program for _____________________ Program 3 is the Manual Program for _____________________ Program 4 is the Manual Program for _________________...

Page 6: ...ve the everyday problems and concerns you have with hearing loss and hearing instruments Moxi is an ultra small BTE that supports the latest in Canal Receiver Technology CRT Moxi is 37 smaller than a traditional Behind The Ear BTE hearing instrument and is packed with high value advanced features that deliver exceptional sound quality in everyday listening environments Your hearing professional ca...

Page 7: ...ious experience with hearing devices a few hours a day may be enough and then you can increase wearing time gradually Once you have become accustomed to your hearing instruments you should wear them all day every day since infrequent use will not permit you to adapt to your hearing instruments and enjoy their full benefits The quicker you get used to the everyday sounds around you the less you wil...

Page 8: ...uide The diagrams below identify some of the components on your Moxi hearing devices Legend 1 Microphone and Microphone Shield 2 Battery Door On Off Switch 3 Tube 4 Speaker 5 Dome 6 Program Button or Volume Control depending on your customized fitting 7 Shell Moxi with Shell Moxi with Dome 1 6 2 4 3 7 1 6 2 4 3 5 ...

Page 9: ...be should lie flush against your head and not stick out 2 Place Moxi over the top of your ear 3 Place the retention piece in your ear so it rests at the bottom of the opening of your ear canal 4 Repeat steps 1 3 for your other ear if you wear two hearing devices Moxi with Shells 1 Carefully insert the shell in your ear The shell should fit into your ear snugly and comfortably The tube should lie f...

Page 10: ...not turn on for 10 15 seconds after closing the battery door To turn the hearing instrument off partially open the battery door This position also allows excess moisture to vent away from the battery compartment To replace the hearing instrument battery fully open the battery door for access to the battery compartment on off open Note When turning your hearing instrument on and off grasp the top a...

Page 11: ...is closed fully The hearing devices return to the start up delay position each time you turn your hearing devices on This allows you to insert your hearing devices without experiencing whistling If you wear hearing instruments now you may have experienced whistling from your hearing instruments when you talk chew use the telephone or hug someone Moxi s feedback technology dramatically reduces this...

Page 12: ...nger and remove 3 Insert the new battery into the battery compartment with the plus sign on the battery facing the same way as the plus sign on the edge of the battery door This will ensure that the battery door closes properly Note If the battery is inserted incorrectly the door will not close 4 Close the battery door Plus Signs ...

Page 13: ...hearing healthcare professional can change the pitch and loudness of the low battery beep or turn it off entirely Caring for Batteries Always discard batteries carefully To prolong battery life remember to turn your hearing devices off when not in use Remove the batteries and keep the battery door open while hearing devices are not in use This will allow internal moisture to evaporate Battery Warn...

Page 14: ...articular listening needs Your Moxi hearing devices come equipped with a push button which has been set for switching between programs or adjusting your volume This push button could also be disabled by your hearing healthcare professional If you have an active push button program control each time you push the button you will move to a new program Program Beeps Your hearing instruments beep to in...

Page 15: ...me control you can further adjust the volume Volume Beeps As you change the volume level your hearing instruments will beep Please refer to the chart below to learn more about the different volume beeps Your hearing healthcare professional can help you identify your different volume settings if required If you prefer your hearing healthcare professional can adjust the pitch and loudness of the vol...

Page 16: ...stem to meet your listening needs in different environments The directional system focuses on sounds in front of you i e speech without amplifying the background noise around you Your Moxi may have an advanced directional microphone system that adjusts automatically to changing noise levels and tracks moving noise sources Your hearing healthcare professional can tell you how your directional syste...

Page 17: ...oss and vent size of hearing device to provide feedback free phone use without program changes When the phone rings pick up the telephone and place it next to your hearing instrument s microphone In some situations when using a cell phone you may experience digital interference that sounds like static buzzing or beeping If you experience interference increase the distance between your hearing inst...

Page 18: ...eception If the hearing instrument does not switch to the telephone program automatically when the telephone receiver is placed in proximity the magnet for easy t hearing instruments should be attached to the telephone receiver The magnet is designed to strengthen the magnetic field at the ear piece of hearing instrument compatible telephones To affix the easy t magnet 1 Clean the telephone receiv...

Page 19: ...ately The magnet may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 30 cm 12 away from pacemakers credit cards floppy disks or other magnetically sensitive devices Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet To avoid any damage please move the magnet to another p...

Page 20: ...ble assistive listening devices such as a loop system If your hearing devices do not operate when the telecoil is on the loop system may not be operating or you may be in a dead spot Try positioning yourself in a different part of the looped area or return your hearing devices to the microphone position and sit as close to the speaker as possible ...

Page 21: ... to dry them in an oven or microwave Do not adjust any controls Open the battery doors immediately and allow your hearing instruments to dry naturally for 24 hours Protect your hearing devices from excessive heat hair dryer vehicle glove box or dashboard Ensure you do not twist or squeeze the tube when your hearing instruments are placed in their case Regular use of a dehumidifier such as a Dri Ai...

Page 22: ...y damage them Cleaning the Shells and Domes Ensure your shells and domes are free of ear wax and moisture To clean the shells and domes 1 Clean the domes and shells on the outside daily with a damp cloth Avoid getting any water in and around the speaker units and shells Note The tubes speakers domes or shells should never be rinsed or submerged in water as water drops may block sound or damage the...

Page 23: ...ars inform your hearing healthcare professional and contact your physician In the unlikely case that any parts remain in the ear canal after the removal of the hearing instrument contact a physician immediately Remove your hearing devices for CT and MRI scans or for other electromagnetic procedures Special care should be exercised in wearing hearing devices when maximum sound pressure levels excee...

Page 24: ...ed to your hearing devices wear your hearing devices everyday all day Your hearing devices use the most modern components to provide the best possible sound quality in every listening situation However communication devices such as digital cell phones can create interference a buzzing sound in hearing devices If you experience interference from a cell phone being used close by you can minimize thi...

Page 25: ...professional Insert battery plus side up Clean shells and domes See Cleaning the Shells and Domes Consult your hearing healthcare professional Consult your hearing healthcare professional Turn up volume see hearing healthcare professional for models without a manual volume control or if problem persists Replace battery See Putting Your Moxi Hearing Instruments on Your Ears Reinsert carefully Consu...

Page 26: ...es Shells domes not inserted properly Replace battery Remove and reinsert carefully Remove hand clothing from ear Consult your hearing healthcare professional Consult your hearing healthcare professional Clean shells and domes See Cleaning the Shells and Domes Consult your hearing healthcare professional Replace battery Consult your hearing healthcare professional Consult your hearing healthcare p...

Page 27: ...ng healthcare professional If you do not have a hearing healthcare professional please contact the nearest office listed on the back page of this booklet Move telephone receiver around ear for clearer signal See Using Moxi with the Telephone and Easy t for the Telephone or Cell Mobile Phone Consult your hearing healthcare professional CAUSE POSSIBLE REMEDY ...

Page 28: ...ys iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air bone gap equal to or greater than 15 decibels at 500 hertz Hz 1 000 Hz and 2 000 Hz vii Visible evidence of significant cerumen accumulation or a foreign body in the ear canal viii P...

Page 29: ...g instrument is purchased Following the medical evaluation the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing instrument The physician will refer you to an audiologist or a hearing instrument dispenser as appropriate for a hearing instrument evaluation The audiologist or hearing in...

Page 30: ...gn a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician The exercise of such a waiver is not in your best health interest and its use is strongly discouraged Children With Hearing Loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation...

Page 31: ...000 Frederiksberg European Representative Daimlerstrasse 22 70736 Fellbach Oeffingen Germany France 5 rue Maryse Bastié BP 15 69671 Bron Cedex France Netherlands Ir D S Tuijnmanweg 10 4131 PN VIANEN New Zealand 10 215 Rosedale Rd M277 Private Bag 300987 Albany Auckland Norway Brugata 14 0186 Oslo Norway South Africa First Floor Selborne House Fourways Golf Park Roos Street Fourways Johannesburg Sp...

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