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LenelS2 EVA 54 User Manual

4. Double-click the downloaded file to decompress it.

5. Double-click the report to open it in your default browser.

The Service Report includes the following topics:

•  About – Report utility
•  BBM Info – Bad Block Manager
•  BGA Summary – Status and settings
•  Buzzer Info
•  Controller Info
•  Disk Array Info
•  Disk Array Dump info
•  Disk Array Verbose Info
•  Enclosure Info
•  Error Table Info
•  Event Info - NVRAM
•  Event Info - Runtime
•  LogDrive Info – Basic logical drive information
•  LogDrive Dump Info – Diagnostic information
•  Logical Drive Verbose Info – Full logical drive information
•  Network Info – Virtual port
•  Phydriv Info – Basic physical drive information
•  Phydriv Verbose Info – Full physical drive
•  SWMGT Info – Software management
•  Service Setting – Email
•  Service Setting – Webserver
•  Spare Info – Basic spare drive information
•  Spare Dump Info – Diagnostic information
•  Spare Verbose Info – Full spare Drive information
•  Statistic Info
•  Subsystem info
•  User Info

Email service

Email service enables the RAID subsystem to send you Email messages about
events and status changes. By default, Email service is set to Automatic.

Stop email service

To stop the Email service:

1. Click the Administrative Tools icon.

2. Click the Software Management icon.

3. Click on Email in the Service List of the Service Management menu.

4. Click the Stop button under Service Status -- Email.

5. Click the Confirm button.

To start the Email service after stopping it:

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Summary of Contents for LenelS2 EVA 54

Page 1: ...LenelS2 EVA 54 User Manual P N DOC 7084 EN US REV 1 001 ISS 17JUL19 ...

Page 2: ... radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the users will be required to correct the interference at their own expense This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interferenc...

Page 3: ...ormation see www recyclethis info 2013 56 EU 2006 66 EC battery directive This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union See the product documentation for specific battery information The battery is marked with this symbol which may include lettering to indicate cadmium Cd lead Pb or mercury Hg For proper recycling return the battery to...

Page 4: ...drives required 20 Remove the hard drive security cover 20 Hard drive slot numberings 21 Install hard drives 21 Power on the unit 23 Connect the power supply 23 Power button 23 Network LEDs and connections 24 Access operating system 26 Connecting to the unit 26 Configuring network parameters 26 Connecting to the unit via the network 28 Chapter 4 Managing with RAID Manager 29 Logging into RAID Mana...

Page 5: ...43 Clear statistics 43 User management 44 Viewing user information 44 Making user settings 44 Creating a user 45 View network settings 46 Software management 46 Email service 48 Performance monitoring 50 Controllers 52 View controller information 52 Viewing controller statistics 53 Controller settings 53 Enclosures 55 Enclosure information 55 Enclosure temperature sensor settings 55 Buzzer setting...

Page 6: ...mation that will be helpful in setting up configuring and troubleshooting the LenelS2 EVA 54 Who should use this guide This document should be used by video security system architects and administrators and not by the day to day end user Related documentation LenelS2 EVA 54 Quick Start Guide ...

Page 7: ...ply input voltage range of 100 to 240 VAC and 50 to 60 Hz The plug on the power supply cord is used as the main disconnect device Ensure that the socket outlets are located near the equipment and are easily accessible A safe electrical earth connection must be provided to the power cord Check the grounding of the unit before applying power Provide a suitable power source with electrical overload p...

Page 8: ...or private enterprises The subsystems are capable of continuous recording and playback operation LenelS2 EVA 54 is available with Windows operating systems a Video Management Software suite and disk drives in order to streamline the installation and integration process The LenelS2 EVA 54 subsystems are stand alone devices with internal RAID storage eliminating need for additional servers controlle...

Page 9: ...2 EVA 54 unit It provides unit s system overview and describes front and back panel LEDs and connections The sections in this chapter include System overview see System overview on page 10 Front panel overview see LenelS2 EVA 54 front panel on page 11 Back panel overview see LenelS2 EVA 54 back panel on page 12 ...

Page 10: ...se Drives supported Eight 3 5 SATA 3 Gb s or 6 Gb s Storage expansion ISCSI JBOD Up to 128 HD RAID support 0 1 1E 3 5 6 10 RAID stripe size 64K 128K 256K 512K 1 MB Max LUNs 256 system 32 array Hot swap drives Yes Controller Single Graphics Intel HD P530 Memory 16 GB DDR up to 32 GB Processor Intel Xeon E3 1275 v5 Quad core 8 thread PSU 350 W redundant System fans Redundant fan Dimensions W x D x H...

Page 11: ...ailability to the host computer If so configured a hot spare drive will automatically replace a failed drive securing the fault tolerant integrity of the logical drive The self contained hardware based RAID logical drive provides maximum performance in a compact external enclosure The LenelS2 EVA 54 is shipped with a lockable front secure cover to provide physical security for installed hard disks...

Page 12: ...rt 6 Global RAID Status Lights GREEN when healthy or RED if any RAID volume is offline ORANGE for critical state of any logical drive 7 Global HDD Activity Blinks BLUE to indicate one or more drives are being accessed remains dark when no drives are being accessed 8 HDD Status Lights GREEN when healthy RED if the RAID member is offline or there is a physical disk error ORANGE indicates the drive i...

Page 13: ...B 2 0 Use to connect to a USB key board for managing the LenelS2 EVA 54 or use it to transfer data to or from a USB memory device 2 VGA port This is used for a video out connection for VGA monitors it is also used to view the management interface using CLI CLU or RAID Manager 3 USB 3 0 ports The back panel features four USB 3 0 ports Use to connect to a USB keyboard for managing the LenelS2 EVA 54...

Page 14: ... located above each port Figure 6 below The LED on the left lights orange when the port is connected flashes orange when there is activity on the port and remains dark when no connection has been established The LED on the right indicates the connection speed orange is 100 Mbps and green is 1000 Mbps see the user manual for more information Figure 6 Gigabit ports and LEDs on the back panel ...

Page 15: ...t rack connecting the power connecting to the device and installing hard drives The sections in this chapter include Packing list see Package on page 16 Mounting unit in a rack see Mounting the unit in a rack on page 17 Installing disk drives see Installing disk drives on page 20 Connecting the power see Power on the unit on page 23 Access operating system see Access operating system on page 26 ...

Page 16: ...A 54 is shipped with the following items LenelS2 EVA 54 unit 6 power cords 1 8 m 5 9 ft for US Europe and UK Screws for disk drives 40 pieces for 8 bays 2 ear brackets Front panel bezel cover Sliding rail assembly for rack mounting with screws Quick Start Guide ...

Page 17: ...hat unit when properly installed Additional loading on the rails is at the customer s risk UTC cannot guarantee that the mounting rails will support your unit unless you install them as instructed Installing the unit The LenelS2 EVA 54 installs to the rack using the mounting rails designed for the device enclosure To place the system in the rack first attach the ear brackets to the front of the de...

Page 18: ... then place the LenelS2 EVA 54 into the rails and secure the device to the rack 1 Determine what height to place the enclosure in the rack then place the right and left rack rails at the same height in the right and left rack position see graphic below Note Three holes are required on each front post the uppermost of the three to be used for the flange nuts to anchor the enclosure to the rack post...

Page 19: ... the studs into the selected mounting hole on the rack post If necessary extend the rail to reach the post c Use the rail screws and washers to anchor the rack rail to the post d Make sure the rack rail is aligned secure stable and in the correct place e Perform steps a through c above for the other rail f Make sure the rack rails are aligned secure stable and in place 4 Use the attaching screws t...

Page 20: ...te RAID 5 is configured by default Table 4 Minimum number of hard drives required for each RAID level Level Number of drives Level Number of drives RAID 0 2 RAID 6 4 RAID 1 2 RAID 10 4 RAID 1E 2 RAID 30 6 RAID 3 3 RAID 50 6 RAID 5 3 RAID 60 8 Remove the hard drive security cover To remove the security cover 1 Use the tubular key to unlock the cover Turn counterclockwise to unlock 2 Slide the cover...

Page 21: ... with disk drives Caution The unit supports hard drive hot swapping To avoid hand contact with an electrical hazard do not remove more than one drive carrier a time Install hard drives The instructions below apply to all types of hard drive carriers intended for use with the LenelS2 EVA 54 To install hard drives 1 Remove a hard drive carrier 2 Carefully lay the hard drive into the drive carrier at...

Page 22: ...emoving or inserting the carrier containing the hard disk drive so you do not drop it 2 Push in the center to insert the carrier drive into an empty drive bay 5 Repeat steps 1 through 3 until all of your disk drives are installed 1 Push here when returning or replacing the carrier into an empty drive bay 2 Pull here to release the carrier handle latch Then pull the carrier straight out by the hand...

Page 23: ...wer button With the power supply connected the system can now be powered on To power on the unit press the Power button in the top left corner of the front panel Figure 9 Power button on the front panel Power button Front panel LEDs When boot up is finished and the system in functioning the LED on the front panel indicate the unit s status below you can find the front panel graphic and a table wit...

Page 24: ...s BLUE to indicate one or more drives are being accessed remains dark when no drives are being accessed 8 HDD Status Lights GREEN when healthy RED if the RAID member is offline or there is a physical disk error ORANGE indicates the drive is rebuilding and a dark LED indicates either no drive is installed or the drive is not configured 9 OPAS USB Lights GREEN if an OPAS device USB disk is detected ...

Page 25: ...LenelS2 EVA 54 User Manual 25 Figure 11 Gigabit ports and LEDs on the back panel ...

Page 26: ...3 0 ports 4 HDMI port 5 Display port Connecting to the unit To connect to LenelS2 EVA 54 using a local connection 1 Connect a HDMI or VGA monitor to the appropriate port on the unit and connect a USB keyboard to a USB port on the back panel see Figure 12 above Note HDMI interface is the default output interface If you need to use the VGA interface plug in the VGA cable before powering up the recor...

Page 27: ...n Status window The Local Area Connection Properties window opens 4 If there is a DHCP server select Obtain an IP address automatically and Obtain DNS server address automatically otherwise select Use the following IP address and specify the IP address 192 168 0 1 or 192 168 1 1 Subnet mask 255 255 255 0 and Default gateway parameters ...

Page 28: ... for connection to an Ethernet network Use this connection with Windows to login as the device administrator To establish the management connection 1 Attach the Ethernet cable to Ethernet port 1 on the unit and to a network switch or a PC 2 Connect to the unit via remote desktop using the previously set IP address 3 Log in to the unit The login is Administrator The password is LenelS2 Note The key...

Page 29: ...Background activities on page 36 Managing activity schedules see Managing activity schedules on page 41 Event logs see Event logs on page 42 Administrative tools see Administrative tools on page 43 User management see User management on page 44 Controllers see Controllers on page 52 Enclosures see Enclosures on page 55 Physical drives see Physical drives on page 57 Disk arrays and logical drives s...

Page 30: ...access to RAID Manager through the network interface If the Firewall is running no management access is permitted from the network You can log into RAID Manager from any PC with a network connection to the LenelS2 EVA 54 enclosure 1 Launch your Browser 2 In the Browser address field type the information provided below Then press Enter Note that this example uses the default IP address for Port 1 I...

Page 31: ...en the opening screen appears 1 Type administrator in the User Name field 2 Type password in the Password field 3 Click the Login button The User Name and Password are case sensitive After logging in the Quick Links menu appears Quick links menu The Quick Links menu is the administrator s Home page for RAID Manager Here you will find links to menus to view setting and manage logical drives physica...

Page 32: ...oosing the displayed language Viewing the event frame Using the header The Header contains the following items Language Choose a display language View To view the Event Frame Logout To logout Using tree view Tree View enables you to navigate around all components of the LenelS2 EVA 54 enclosure software management RAID controller enclosure physical drives disk arrays logical drives and spare drive...

Page 33: ...A 54 enclosure including creation maintenance deletion and monitoring of disk arrays and logical drives Function tabs access menus to control specific actions and processes Click the Help link to the right of the tabs in Management View to access online help for the function currently displayed Choosing displayed language RAID Manager is displayed in the following languages English French German I...

Page 34: ...action is required Minor Action is needed but the condition is not serious at this time Major Action is needed now Critical Action is needed now and the implications of the condition are serious Fatal Non Recoverable error or failure has occurred Time Time and date of the occurrence Description A brief description of the event You can also view events by clicking the Subsystems icon in Tree View t...

Page 35: ...nd enable disable warning buzzer Disk Arrays manage disk arrays Spare Drives manage spare drives Logical Drives Summary read only logical drive information display Click on the subsystem IP address and model name listed under the Subsystems top level menu icon in Tree View In the Information tab the following information for the subsystem appears Alias Vendor Model Serial Number World Wide Number ...

Page 36: ...nd Activities tab Background Activities currently running are displayed in the top portion of the menu You can also view the current Background Activities parameter settings in the lower part of the menu Click the Background Activity Parameters menu expander to view the current parameter settings View background activities parameters settings To view current background parameter settings 1 Click t...

Page 37: ...Low Transition Rate High Medium Low Reassigned Block Threshold Error Block Threshold Enable Media Patrol Enable Auto Rebuild These settings can be also scheduled using the Scheduler See the instructions for using schedules following the parameters descriptions below Rebuild settings To change Rebuild setting the in Background Activities Settings menu 1 Use the Rebuild Rate drop down menu to choose...

Page 38: ...ckground Activities Settings menu Click the Synchronization Rate drop down menu and choose a rate Low Fewer system resources to Synchronization more to data read write operations Medium Balances system resources between Synchronization and data read write operations High More system resources to Synchronization fewer to data read write operations 2 Click the Submit button Logical drive initializat...

Page 39: ...ces to Redundancy Check more to data read write operations Medium Balances system resources between Redundancy Check and data read write operations High More system resources to Redundancy Check fewer to data read write operations 2 Click the Submit button PDM Predictive Data Migration PDM is the migration of data from the suspect physical drive to a spare drive similar to rebuilding a logical dri...

Page 40: ...sk arrays and spare drives Media Patrol is concerned with the media itself not the data recorded on the media If Media Patrol encounters a critical error it triggers PDM if PDM is enabled on the disk array Media Patrol Settings Media Patrol is enabled or disabled using the Background Activities menu or you can create a schedule to run Media Patrol To enable Media Patrol click on the Subsystem in T...

Page 41: ... Scheduler menu expander to the right of the Scheduler tab Scroll down to the schedule option you want to view that menu Schedule options are Add Media Patrol Schedule Add Redundancy Check Schedule Add Spare Check Schedule and Delete Schedule View or modify an existing activity schedule To view existing schedules including the recurrence start time and status of existing schedules click on the Sch...

Page 42: ...tems To view save or clear subsystem event logs click on the subsystem in Tree View then click on the Event menu expander Choose to display Runtime Events or NVRAM Events Event logs can be saved as a simple text file by clicking the Save button in either menu To clear the log and start fresh click the Clear Event Log button ...

Page 43: ...ctory Defaults link to reveal a new menu 3 Check mark the option boxes for the settings you want to return to the factory default values Default Settings options include Firmware Default Settings Background Activities Controller Settings Enclosure Settings Physical Drive Settings Subsystem Settings Software Default Settings Service Settings Web Server Settings Email Settings 4 Click the Submit but...

Page 44: ...lick the Information tab 5 In the list of users click the link of the user whose settings you want to change The Settings screen for the chosen user displays 6 Enter or change the settings for this user Enable disable this user Display name Privilege 7 Click the Submit button The Administrator or Super User can change another user s password Making your own user settings To change your own user se...

Page 45: ...ve the password field blank when the user logs into to RAID Manager 7 Check the Enabled box to enable this user on this subsystem 8 Enter a display name in the Display Name field A display name is optional but recommended 9 Choose a privilege level from the Privilege drop down menu For definitions of each privilege level see the List of User Privileges below 10 Click the Submit button List of user...

Page 46: ...ement The Software Management menu is used to manage settings for Email SNMP settings and Web services The Email function is used for sending notifications of events The Web service is used for remote network connection to the RAID Manager interface This is also where you can export and import configuration script files and user database files Importing a configuration script You can write a CLI c...

Page 47: ...Click the Export tab in the Service Management menu 4 Choose Configuration Script from the Type drop down menu 5 Click the Export button 6 Select a location on the Host PC for the downloaded file and save the file The file is saved to your PC as Configscript txt Caution Do NOT attempt to write or modify a configuration script until you receive guidance from Technical Support Saving a service repor...

Page 48: ...Phydriv Info Basic physical drive information Phydriv Verbose Info Full physical drive SWMGT Info Software management Service Setting Email Service Setting Webserver Spare Info Basic spare drive information Spare Dump Info Diagnostic information Spare Verbose Info Full spare Drive information Statistic Info Subsystem info User Info Email service Email service enables the RAID subsystem to send you...

Page 49: ...Software Management icon 3 Click on Email in the Service List of the Service Management menu 4 Make settings changes as required Under Service Setting Email choose a startup type Automatic default Starts and runs with the subsystem Manual You start the service when you need it Under Email Server Settings SMTP Server IP address SMTP Authentication under Email Server Settings The Yes option enables ...

Page 50: ...o monitor performance 1 Click the Administrative Tools icon 2 Click the Performance Monitoring icon 3 Click the Information tab for aggregated statistics or choose the Read Write tab to view specific Read and Write performances separately 4 Under Logical Drive choose the metric you want to see from the Measurement drop down menu Information Bandwidth in MB s Cache usage by Dirty cache usage by Max...

Page 51: ...cy in ms Average Write latency in ms Minimum Read latency in ms Minimum Write latency in ms 7 Check the boxes for the physical drives you want to see Total of all physical drives Up to 4 devices I Os per second As the performance monitor is a real time display it does not accumulate information and there is no clear or save function To save performance statistics for analysis or troubleshooting sa...

Page 52: ...are Revision WWN SCSI Protocols Supported Install Package Version Install Package Build Date 4 Click the Advanced Information menu expander to view advanced information Advanced controller information includes Memory Type Memory Size Flash Type Flash Size Preferred Cache Line Size Cache Line Size Coercion Enabled Disabled Coercion Method SMART Log Enabled Disabled SMART Polling Interval Write Back...

Page 53: ...u expander to reveal the Statistics link Figure 15 Controller statistics Controller statistics include Data Transferred Read Data Transferred Errors Read Errors I O Requests Read IO Requests Statistics Start Time Write Data Transferred Non Read Write Errors Write Errors Non Read Write Requests Write I O Requests Statistics Collection Time Controller settings To make controller settings 1 Click the...

Page 54: ...ield 1 to 12 seconds HDD Power Saving Choose time periods from the drop down menus After an HDD has been idle for the set period of time Power Saving Idle Time Parks the read write heads Power Saving Standby Time Lowers disk rotation speed Power Saving Stopped Time Spins down the disk stops rotation Host Cache Flushing Check the box to enable or uncheck to disable Forced Read Ahead cache Check the...

Page 55: ...urrent conditions and status of the enclosure power supplies fans blowers temperature sensors and voltage sensors Move the cursor over the icons in the virtual enclosure displayed at the top of the menu to see current status and relevant conditional statistics for the fans power supplies and temperature sensors Figure 16 Enclosure information Enclosure temperature sensor settings The temperature t...

Page 56: ...a warning message is sent and an event is recorded in the event log Buzzer settings The audible enclosure alarm buzzer can be enabled or disabled To enable or disable the buzzer click on the enclosure in Tree View then click on the Buzzer menu expander scroll to Settings and click the check Enable Buzzer option box Click the Submit button ...

Page 57: ...ical Drives icon in Tree View to reveal links to each slot or click on the slot in the Physical Drives List or click on the populated slot in the virtual enclosure displayed in the menu Figure 17 View individual physical drive information Physical Drive Information Physical Drive ID Location Enclosure Slot Alias Physical Capacity Configurable Capacity Used Capacity Block Size Bytes Operational Sta...

Page 58: ...SMART Self Test SMART Error Logging Command Queuing Support Command Queuing Enabled Disabled Queue Depth Maximum Multiple DMA Mode Supported Maximum Ultra DMA Mode Supported DMA Mode Drive Temperature C F Reference Drive Temperature Power Saving Mode ...

Page 59: ...sk array creation menus Note that there must be physical drives available in order to use any of the disk array creation menus View information for existing disk arrays by clicking on the icon in Tree View or the array name in the Disk Array List Each individual array menu is used to create and delete logical drives to change settings Alias and enable disable PDM Media Patrol and Power Management ...

Page 60: ...termine the cause of the problem and correct it Rebuilding This condition is temporary When a physical drive has been replaced the logical drive automatically begins rebuilding in order to restore redundancy fault tolerance When a logical drive is rebuilding it will function and your data is available However access will be slower due to the rebuilding operation Logical drive management Logical dr...

Page 61: ...S2 EVA 54 User Manual 61 Sector Size Bytes Disk Array ID Read Policy Write Policy Current Write Policy Serial Number WWN Synchronized Yes No Tolerable Number of Dead Drives Per Axle Parity Pace Codec Scheme ...

Page 62: ...rive information includes Spare Drive ID Operational Status Physical Drive ID Capacity Revertible Yes No Type Dedicated to Disk Arrays Running spare check A Spare Check verifies the operational status of your spare drives You can also schedule a Spare Check To check a spare drive 1 Click the Spare Drives icon 2 Click the Spare Check tab 3 From the Physical Drive drop down menu choose the spare dri...

Page 63: ...ys a list of all logical drives in the Subsystem This list does not arrange the logical drives under the disk array to which they belong nor under the enclosure in which they are located The menu functions in the same way as the Logical Drives menu discussed in Logical drive management ...

Page 64: ...oting This chapter focuses on how to address issues that might appear during the lifetime of the LenelS2 EVA 54 enclosure Common issues that customers might see include hard drive problems diagnosing problems LEDs status and returning to factory image ...

Page 65: ...ive is rebuilding and a dark LED indicates either no drive is installed or the drive is not configured A RED LED here means that drive should be replaced System Status Lights GREEN when healthy RED if there is a critical problem LD offline fan malfunction PSU malfunction voltage out of range system temperature alert remains dark when not ready Global RAID Status Lights GREEN when healthy or RED if...

Page 66: ...s followed by a longer silence then repeated example number 2 above This can indicate a serious problem that requires immediate action such as high enclosure temperature or the system fan is not installed If you hear this check the System Status and Fan LEDs If these are normal it might indicate a physical drive problem or a power supply problem Check the event log for more information Pattern num...

Page 67: ...LenelS2 EVA 54 User Manual 67 Status LEDs overview Figure 21 LEDs behavior ...

Page 68: ...age 2 Reboot the unit 3 The device will boot with Storage Appliance target Installation USB follow the procedure to restore factory image 4 Wait a few minutes to complete restoration process 5 Press the Space key to shut down the unit 6 Remove the USB stick and restart the unit The LenelS2 EVA 54 should now start with a factory image ...

Page 69: ... this document and any other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays Note Please be ready at the unit before calling Table 7 Technical support Europe Middle East and Africa T 48 58 326 2240 F 48 58 326 2241 E tech emea lenel com W www firesecurityproducts com ...

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