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AdvisorOne PSTN Module Installation Sheet
Troubleshooting
The PSTN Module is Installed and is not Recognized in the System Status
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The system does not see the installed PSTN module.
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The PSTN module may not be seated properly.
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Remove the PSTN module and check that the pins are straight and not bent. Install the module, making sure that it is seated
correctly. Follow the above procedures for removing power, installing the module and closing the panel.
Status Attention Icon Appears and the PSTN Module is not Functioning Properly
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The System recognizes the module and there is some issue with it. The external communication may not be operating as
expected. Verify the module wire connector is connected to J10 or that connector is not damaged.
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If these steps fail, try replacing the module devices or contact Interlogix Technical Support.
Reporting to the Central Station Keeps Failing
This may be due to the incompatibility of the phone lines. Contact Interlogix Technical Support.
Specifications
Compatibility
AdvisorOne Panel
Regulatory Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
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Increase the separation between the equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by UTC Fire and Security Americas Corporation, Inc. could
void the user’s
authority to operate the equipment.
In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element shall be installed such that
a minimum separation distance of 20 cm is maintained from the general population.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference,and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Son fonctionnement est soumis aux deux
conditions suivantes: (1) cet appareil ne doit pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y
compris celles pouvant causer un mauvais fonctionnement de l'appareil.