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AdvisorOne PSTN Module Installation Sheet  

Troubleshooting 

The PSTN Module is Installed and is not Recognized in the System Status 

• 

The system does not see the installed PSTN module.  

• 

The PSTN module may not be seated properly.  

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Remove the PSTN module and check that the pins are straight and not bent. Install the module, making sure that it is seated 
correctly. Follow the above procedures for removing power, installing the module and closing the panel. 

Status Attention Icon       Appears and the PSTN Module is not Functioning Properly 

• 

The System recognizes the module and there is some issue with it. The external communication may not be operating as 
expected. Verify the module wire connector is connected to J10 or that connector is not damaged. 

• 

If these steps fail, try replacing the module devices or contact Interlogix Technical Support. 

Reporting to the Central Station Keeps Failing 

This may be due to the incompatibility of the phone lines. Contact Interlogix Technical Support. 

Specifications 

 

Compatibility 

AdvisorOne Panel 

Regulatory Information 

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC 
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.  

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not 
occur in a particular installation.  

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  

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Reorient or relocate the receiving antenna.  

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Increase the separation between the equipment and receiver.  

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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  

• 

Consult the dealer or an experienced radio/TV technician for help.  

Changes or modifications not expressly approved by UTC Fire and Security Americas Corporation, Inc. could 

void the user’s 

authority to operate the equipment. 

In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element shall be installed such that 
a minimum separation distance of 20 cm is maintained from the general population. 

This Class B digital apparatus complies with Canadian ICES-003. 

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 
(1) this device may not cause interference,and (2) this device must accept any interference, including interference that may cause 
undesired operation of the device. 

Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). Son fonctionnement est soumis aux deux 
conditions suivantes: (1) cet appareil ne doit pas provoquer d'interférences et (2) cet appareil doit accepter toute interférence, y 
compris celles pouvant causer un mauvais fonctionnement de l'appareil. 

Summary of Contents for Interlogix AdvisorOne

Page 1: ...elephone Network Module enables alarm reporting and two way voice communication with central stations via PSTN The module also makes it possible to receive voice event notifications from the system The PSTN module when used with the Enterprise Downloader Software EDS makes it possible to remotely configure and program the AdvisorOne panel Preparation and Installation Preparing to Install the PSTN ...

Page 2: ...nd PSTN Note Full line seizure allows the panel to take over seize the phone line even if another device on the line is in use This method requires that the panel be wired before all other phones answering machines computers or other devices on the phone line Verify the line seizure for UL installations The RJ31X CA 38A jack provides a method of quickly disconnecting the panel from the phone line ...

Page 3: ...mproper removal can cause damage to the assembly 1 Starting with the wire clip nearest the terminal block I in Figure 3 carefully pry the clip back using a small flat blade screwdriver and wiggle lift the wire from the clip 2 Repeat step 1 for the wire clip nearest the WAN connector H in Figure 3 3 Carefully remove the PSTN module 4 Repeat step 1 for the wire clip nearest the PSTN module G in Figu...

Page 4: ... no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equ...

Page 5: ...es under any theory of liability whether based in contract tort negligence product liability or otherwise Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages the preceding limitation may not apply to you In any event the total liability of Interlogix shall not exceed the purchase price of the product The foregoing limitation will...

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