Getting Started with your iUNFI Premium Device
Device
For additional questions,
please contact
iUNFI@unfi om
TROUBLESHOOTING TIPS
On the occasion when a device may be behaving
buggy
, please attempt one of the following:
App Cleaning:
Double tap the home button & clear the app out of memory by:
• iOS 6 or earlier:
Press and hold one of the apps showing until all the apps in tray shake
and red circles with white minus signs appear. Tap on the red circle of an app to clear it out.
• iOS 7 or later:
Simply swipe each app up
This can be done regularly to conserve battery life or when app runs slow. (Data will not be lost)
Two-Button Reset:
Press and hold the home and power buttons until it turns off; wait until the Apple logo reappears.
Scanner Issues:
On the bottom of device, there is a clear strip with lights that are used to indicate battery life of the
scanner. Press this clear strip (usually with a fingernail) and all the lights should appear in the
window. If only one or none appear, you may need to charge the scanner, in the charging port
below window.
Resources:
is a fantastic resource to answer many Frequently Asked Questions about the device
and application, as well as provide other helpful hints on usage. If you do not see your question/
answer, The
Chat
feature is available 9AM-5PM EST, where an agent may be able to walk you
through a solution.
If any of the above
doesn’t solve your issue, please contact one of our support teams [see next page].
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