Unisys 5400B G1, Manual

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Light path diagnostics . . . . . . . . . . 164
Viewing the light path diagnostics LEDs . . . 164
Light path diagnostics LEDs . . . . . . . 166
Dynamic system analysis diagnostic programs and
messages .
. . . . . . . . . . . . . . 168
Running the diagnostic programs . . . . . 169
Diagnostic text messages . . . . . . . . 170
Viewing the test log . . . . . . . . . . 171
Diagnostic messages . . . . . . . . . . 171
IMM self tests . . . . . . . . . . . . . 172
Broadcom Ethernet device tests . . . . . . . 184
CPU stress tests . . . . . . . . . . . . 185
Memory self tests . . . . . . . . . . . . 188
Optical drive self tests . . . . . . . . . . 194
Storage drive self tests . . . . . . . . . . 200
Tape alert flags . . . . . . . . . . . . . 200
Recovering from a UEFI update failure . . . . . 201
Service processor (IMM) error codes. . . . . . 203
Solving SAS hard disk drive problems . . . . . 203
Solving shared Model 5230R resource problems 203
Keyboard or mouse problems . . . . . . . 204
Media tray problems . . . . . . . . . . 204
Network connection problems . . . . . . . 206
Power problems . . . . . . . . . . . 206
Video problems. . . . . . . . . . . . 207
Solving undetermined problems . . . . . . . 208
Problem determination tips. . . . . . . . . 209
Appendix A. Services and support 211
Unisys eService Portal . . . . . . . . . . 211
Product Support Knowledge Base . . . . . . 211
Warranty . . . . . . . . . . . . . . . 211
Services Overview. . . . . . . . . . . . 212
Service Tasks and Responsibilities . . . . . . 212
Hardware Maintenance . . . . . . . . . . 212
Web Resources . . . . . . . . . . . . . 213
Appendix B. Notices . . . . . . . . 215
Important notes . . . . . . . . . . . . 215
Particulate contamination . . . . . . . . . 215
Battery return program . . . . . . . . . . 216
Electronic emission notices . . . . . . . . . 217
Federal Communications Commission (FCC)
statement.
. . . . . . . . . . . . . 217
Industry Canada Class A emission compliance
statement.
. . . . . . . . . . . . . 218
Avis de conformité à la réglementation
d'Industrie Canada
. . . . . . . . . . 218
Australia and New Zealand Class A statement 218
European Union EMC Directive conformance
statement.
. . . . . . . . . . . . . 218
Germany Class A statement . . . . . . . 218
Taiwan Class A compliance statement . . . . 220
People's Republic of China Class A electronic
emission statement
. . . . . . . . . . 220
Japan VCCI Class A statement. . . . . . . 220
Korea Communications Commission (KCC)
statement.
. . . . . . . . . . . . . 220
Japan Electronics and Information Technology
Industries Association (JEITA) statement .
. . 221
Index . . . . . . . . . . . . . . . 223
iv
ES5000 Model 5400B G1: Problem Determination and Service Guide