CO-DV-IN-001 – Version 01 – 14 AUG 2020
To be checked prior to submit a complaint related to ReadSensor 2 (through
Please carefully read the
User Manual
of ReadSensor 2 before using the device and the
accessories. Also verify the
Warranty Terms and Conditions
document.
Before submitting a complaint for
ReadSensor 2
(
APP088
), please:
-
Check the version of the embedded software installed in your device. If a new version
is available, please upgrade it. You can check the last software version available on the
Unisensor Download Center
https://unisensor.be/en/fileaccess/download
.
-
If you use the device in combination with the PC software, check the version installed
in your computer. If a new version is available, please upgrade it. You can check the
last
software
version
available
on
the
Unisensor
Download
Center
https://unisensor.be/en/fileaccess/download
.
-
Verify that the drawer of the device is clean. Clean the white patch and the drawer
itself with water and a soft detergent using a swab. Dry the white patch and the drawer
carefully after cleaning.
-
Check the calibration of the device using
APP105
. The calibration dipstick must be
perfectly clean and flat.
o
If the
check test
provides a
Failure message
proceed with the calibration of
the device with APP105 (follow the instructions provided in the User Manual).