Pogo Jump DLX GMP Manual
09/09/2022
20
If you see following error signs showing on the display, please try the recommended action.
Display
Possible Cause
Recommended action
The connection part of the
IO board and PC are loose.
Check and reconnect the
loose cables of the PC or IO
board.
Cable quality problem.
Change the cable after
checking the connection
between IO board and PC.
Cable became loose during
transportation.
Check and reconnect the
loose cables of the PC or IO
board.
IO board is faulty.
Reboot the game after
checking connection and
cable problem, if the problem
remains unresolved, please
call the service department
for assistance.
Ticket jam
Remove jammed tickets.
Out of ticket
Refill with tickets.
Loose connection of the
ticket dispenser
Check and reconnect the
loose cables to the ticket
dispenser.
Ticket dispenser is faulty.
Change the ticket dispenser.
Out of ticket.
Refill ticket
2 machines ID number are
the same.
Enter the Main
menu. Select [Customized
Setting] →[Cabinet number],
change machine ID number.
Make sure each machine ID
number is unique.
PC number is incorrect.
Enter the setting menu to set
the correct number.
Network port/cable
problem
Check the network port if
light is on or check the
network cable. If the network
cable is faulty, change it.
Switch /router problem
Check the switch and router
if they are normally work or
check the ports. Change the
switch and router if problem
remains.
