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Using your OpenScape Desk Phone CP700/CP700X

Dial a Call 

• Lift handset, dial number and press 

Z

 or

• Dial number and lift handset or
• For handsfree mode or if headset is connected: 

dial number and press 

Z

.

Answer a Call 

• Lift handset or
• for handsfree mode: press 

:

Z

 or Soft Key 

O

 or

• if headset connected: press 

.

.

End a Call 

• Hang up, or
• For handsfree mode: press 

:

 or

• If headset connected: press 

.

 or

• Press Soft Key 

P

.

Dial from Conversation List 

1. Press Soft Key "Conversations" from Menu screen.
2. Press 

 and 

μ

 to select the desired conversation or

type in start of name.

3. Press 

Z

 and lift handset.

Deflecting an Incoming Call while ringing

1. Press Soft Key 

Ô

.

2. Enter a destination phone number or select/search 

station from Conversation List and press 

Z

.

Hold or Retrieve a Call 

• In an active call press fixed function key 

Ä

.

• To retrieve a held call: press Soft Key 

C

.

Make a Conference Call 

1. During a call with party A, press Soft Key 

G

. Hear dial 

tone. Party A is automatically put on hold.

2. Enter the phone number for party B or select/search for 

party B and press 

Z

.

3. Once connected with party B, press fixed function key 

Á

.

You are now connected in a conference with 
parties A and B.

Transfer a Call 

1. During a call with party A, press fixed function key 

Ã

.

2. Enter the phone number of party B or select/search 

for party B and press 

Z

.

3. You may then either:

press Soft Key 

D

 while party B is ringing, or

wait for party B to answer, announce the call and then 
press Soft Key 

D

.

The party A will be transfered to party B.

Using your OpenScape Desk Phone CP700/CP700X

Switch to Handsfree Mode during a Call 

• Hold down 

:

 until you hang up handset.

Switch to Handset Mode during a Call 

• Lift handset.

Switch to Headset Mode during a Call 

• Press 

.

.

Using Mute during a Call

• Press 

;

 to mute.

• Press 

;

 again to un-mute.

Call Voicemail 

• Press 

Â

.

Change Forwarding Destination for all Calls

1. Press 

\

.

2. Select "Forward all calls" with 

«

.

3. Press Soft Key 

K

.

4. Enter the destination number and press 

Z

.

5. Press 

\

.

Turn Call Forwarding on/off for all Calls

• Press 

\

.

• Press Soft Key "Forward all calls" to toggle between on/

off.

Program Keys and Favorites

1. Long press the key you want to program.
2. Press Soft Key 

Q

 to confirm.

3. Press Soft Key 

K

 to enter normal key function.

4. Press 

 and 

μ

 to select the desired function.

5. Press Soft Key 

Q

 to confirm.

6. If required, edit the label and/or settings. 
7. Press Soft Key 

Q

 to save the changes.

ENERGY STAR is a U.S. Environmental Protection Agency vo-
luntary program that helps businesses and individuals save 
money and protect our climate through superior energy effi-
ciency.
Products that earn the ENERGY STAR prevent greenhouse gas 
emissions by meeting strict energy efficiency criteria or re-
quirements set by the U.S. Environmental Protection Agency.
Learn more at 

energystar.gov

.

Unify is an ENERGY STAR partner participating in the ENER-
GY STAR program for Enterprise Servers and Telephony.
The Unify product  OpenScape Desk Phone CP700/CP700X 
has earned the ENERGY STAR

.

Programmable Functions (Examples)

Using the Functions on your Phone

The functions are available on your phone on the perma-
nently displayed programmable keys or on the phone’s 
display called 

Favorites

 or when at least one 

Key Module

 

is connected to the phone.

Function

Explanation

Selected dialing

Dials a pre-defined number

Redial

Calls the last dialed number

Forward all calls

Forwards all incoming calls to the pro-
grammed destination

Forward no reply

Forwards incoming calls to the pro-
grammed destination if they are not 
answered

Forward busy

Forwards incoming calls to the pro-
grammed destination when the prima-
ry line is busy

Ringer off

Switches the ringer off/on

Hold

Places a call on hold

Alternate

Switches between two calls

Blind transfer call

Transfers a call without consultation

Transfer call

Transfers a call with consultation

Deflect

Deflects a call to another destination

Conference

Initiates a conference call

Do not disturb

Incoming calls do not ring; callers hear 
the busy signal

Group pickup

Picks up a group call

Repertory dial

Dials pre-defined numbers and control 
sequences

Feature toggle

Toggles OpenScape Voice services

Directed pickup

Picks up another ringing phone

Release

Ends a call

Callback

Requests an automatic call back 
(busy/no answer)

Cancel callbacks

Cancels all pending callback requests

Consultation

Puts an active call on hold and provides 
a prompt for dialing

Call waiting

Allows a second incoming call while in 
an active call

Immediate ring

Starts ringing/alerting for a delayed 
ringing call

Call recording

Records the call on a external Call Re-
corder

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